RosegalReviews 6,117

"Great first order!
This was my first time ordering from rosegal. There are so many things that I want but I decided to get one outfit to try it out. The prices are unbeatable. I was very pleasantly surprised when I recieved the items in less then two weeks. The shirt that came fit perfectly and was so unique and beautiful. I've gotten so many compliments on them. The leggings I ordered were quite sheer but work great with a long tunic or dress. I will say that you definately need to follow the size chart provided with each order. I'm a 2xl generally. I purchased the 4xl based on the size chart and it fit perfectly! Very impressed!

Order number: ZZB**************
August 20,2019
Courtney Barrett"

Called the company at least 6 times in regards to a defective rug I ordered. Upon getting the rug, it was ripped in the seams and didn't even lay flat. I was told by Rosegal to take pictures of the defective product and email to them, which I did and also send the product back to them which I did and I had to pay out of pocket to ship it back. Every time I call their customer service dept., nobody will help and I usually get hung up on. Their customer service is Horrible and their products are worse. I will NEVER purchase from this company again, and if you're smart, you won't either!

I am always looking for fashionable clothes that actually fit and Rosegal fits the bill. The clothes fit well and look good on me. I have received many compliments since I started buying my clothes from Rosegal. My only issue is that of the 3 orders I have placed, I have not received my complete order yet. Items that were listed as available on their website were "out of stock", so I have only received partial shipments. The first order I placed had 2 items missing from the shipment. They were quick to offer me alternatives, but I did not like the choices they selected so I exercised the option to open a chat window and make new selections. Customer service was so nice and helped me with the new selections, but I have yet to receive those 2 items, it has been more than 2 weeks, and there is no record of the transaction on my Rosegal site. There was a $3.46 difference in price, and I paid that and have my PayPal receipt, but there is no way for me to track those 2 items. They could greatly improve their ratings if the items they show on the site were actually available. I still LOVE the clothing, but I hate the waiting for my order to be fully shipped and the slow shipping times.

I Love the cloths I got the swimsuits were an almost perfect fit just how I wanted except for the bottoms on Plus Size Embroidered Ruffled Bikini Swimsuit I thought by the picture they where high waisted but they were not. The dresses I got where so soft and wonderful to wear I just wanted to buy more and more of them. And the Customer service was great the people were helpful and took their time to explain things to me when I had a package get lost in the mail and where quick to help me find something to replace it. I can't thank them enough and I can't stop telling my friends to check out Rose Gal. I love the size guides that tells me what size the piece of clothing I'm getting is in USA sizes it was a lifesaver and put my mind at ease as other sites don't do that and I usually get the wrong size.

I buy from this site often and after a few years have noticed some discrepancies. First - Rosegal asks you to review their products on their site - but only favorable reviews are posted. Second - you can earn " r points" towards your next purchase but after saving a couple hundred r points it ends up being barely a 2$ discount - which is my third point - no matter what discounts or coupons you receive Rosegal doesnt lose any money as they will hike prices on everything else you buy to recoup their losses. My last purchase they even went so far as changing the currency so it would appear cheaper. Imagine my surprise when I saw a dress advertised for 32$ only to find out after buying that it was not in cad and instead was usd - the dress with shipping and taxes that I thought was 32$ ended up being closer to 50$ (the dress was stunning and well made). Rosegal does have some decent clothes - and they sell a lot in the size Im looking for - but quality and fabrics are not consistent. Embroidery comes off after a wash or two, seams rip apart after a couple wears - the last shirt I ordered was beautiful but a mess of loose threads. I spent 10 minutes cutting threads so i could have a nice shirt. Don't get me wrong - I do love a lot of their clothes -and it is hard to find the right sizes in my area - its just gotten worse over the last few purchases. It went from affordable to ridiculous in no time fast. I can understand price hikes if the quality is improved - but it isn't - and a discount should be a discount - not pay this price now and we will increase the cost of everything else you buy.