ReShip

There was a screw up in the warehouse, and I wasn't able to get my package shipped on the Friday into Canada. So I called Monday morning, expecting more delays... after explaining my situation, and the urgent need to get my package ASAP, Justin (operations manager) took it upon himself to hand deliver my package to UPS, so it went out on the Monday, instead of the following day. Might not seem like a big deal, but it really saved my butt!

Now that's service! Way above and beyond!

Thanks Justin and the Reship.com team!

If you re-ship with them, they will make their own rules, so they can keep you package and rip you off.

They have all the excuses, will ignore emails. Keep in mind, the owners live in BC, Canada and are hiding from any fraud investigations.

You need to file a complant with the U.S. Postal Inspection Service and have them shut down. http://tinyurl.com/gpmqyxr

I have added a photo of some of the items stolen over the years!

I believe this company www.reship.com is a SCAM! STAY AWAY! They accept your parcel but won't let you get item reshipped. They do not respond to emails, now on last try the email server is "Apparently" not working nor is the section where you want reshipped to. Thankfully I only tested them with a very small and cheap item but that hardly is the point. Reship either get your act together or send my item back to Amazon immediately so I can get refunded. I'd rather use a trustworthy site that will get BIG BUSINESS from me. Your loss Reship!

Incredibly slow service on top of constantly cancelling orders, regardless of how it is being shipped. It is definitely a company I strongly would avoid. I wasted a lot of money on ordering clothing and such just to get my shipping cancelled and then told it will continue to not ship unless I pay more and then will add storage fees on top of it just to make more money off of the customers. Thank you for stealing my goods and forcing me to pay more than they are worth now.

My shoe size was completely sold out everywhere around me but luckily I found them online. But unfortunately since I live in Canada and the site I was purchasing from was US shipping only I thought I was out of luck again. I did a google search and reship.com popped up. I thought it was the answer. But then I read a lot of bad reviews so I was apprensive but still decided to give it a shot. The site I purchased from only accepted US credit cards and luckily reship has an option called assisted purchase. Where u pay them and they'll buy the items for u through there cc. So that was great. It did take them long though and I was not happy with all the extra fees I had to pay. I ended up paying way more for the shoes then I should have. Overall they do serve there purpose if you have no other choice

I just had an awesome experience using these guys i had 5 monitors shipped to their facility and then consolidated into one package and shipped to my office in canada and everything was pretty much as advertised. I don't know if your milage may vary with their quality of service but i know i'm happy so far and the young lady from their customer care dpt on the phone told me exactly what to expect and they delivered. Not a single dollar more than what's on their main page. An overall repeat experice for sure.
Cheers from up north :)

I had only joined reship last week on 15th December hoping to ship some items from Amazon to Brunei because. I was initially very excited because I thought finally I can get something cool for my family for Christmas... But items were only shipped out today and it is already 23rd December my time. I had first emailed to express my concern and stating it as Christmas but Kate had just responded in a computer manner indicating it will be done ASAP. That is basically a fraud and codling naive customers without providing and firm commitments. Unless no other option, I would refrain from using reship anymore. I have to pay almost $190.00 just for the shipping charges but yet I get no proper services except for some computerized responses.

I have just had a frustrating experience with Reship.com.

I expected the system they use to manage large volumes of shipments to be accurate and fast however have learned this is not the case. I shipped my order to them and logged in to pay for reshipment to Australia. Having paid for the service I receive mail 3 days later suggesting they got the weight wrong and subsequently decided to cancel my order and refund the cost. Great I now have to wait a week for the refund and pay for them to try again. The customer service response has been "it is my problem" which is incredibly frustrating.

Yours,

Sean