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sean w.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Business

Member since July 2012

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1 Review by sean

7/5/12
I have just had a frustrating experience with Reship.com.

I expected the system they use to manage large volumes of shipments to be accurate and fast however have learned this is not the case. I shipped my order to them and logged in to pay for reshipment to Australia. Having paid for the service I receive mail 3 days later suggesting they got the weight wrong and subsequently decided to cancel my order and refund the cost. Great I now have to wait a week for the refund and pay for them to try again. The customer service response has been "it is my problem" which is incredibly frustrating.

Yours,

Sean

sean Has Earned 2 Votes

Sean W.'s review of ReShip earned 2 Very Helpful votes

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