ReShip

Ordered items. First set never got there. Next one that was sent they wouldn't reship. For a reship company to not be able to send something as small as a region locked video game is just absolutely stupid. You are better off finding a pen pal to help you as this site offers nothing but a money trap

Very unhappy just registered yesterday and made successful payment for service from my PayPal account. All seemed good and I was logged in automatically after making the PayPal payment. Strangely in the registration process I was not asked to provide a password and assumed that they were going to send me an email after registration to setup the password, but I have received no emails from them. After logging out I was of course unable to log back in with a password.

I then tried their password recovery feature which recognises my email address successfully and states they have emailed me a temporary password but I received no email from them. I have contacted their customer support but 12 hours later still have not received any response from them.

Now wish I had read these reviews first.

I live in the US but travel abroad for months at a time and I often need products shipped to me. I have usually relied on family and friends to ship me everything from video games to laptop batteries. Reship is perfect for me and the price is extremely reasonable for shipping. It is especially useful for getting medications which I will never buy overseas as I think they are all contimated or fake. I am glad reship finally exists.

I have been a customer with Reship for several years now and haven't had any of the issues that previous reviews have been stating. In this past year alone I have shipped 25 consolidated shipments totalling 135 individual parcels and they have all been shipped without a problem or concern. They package the boxes carefully and if I've ever had a hickup with a shipment, they've been quick to respond and help me through my concerns, not sure what experiences others have had but I can say my experiences for the last few years have always been positive!

I ordered an item through an independent company and paid reship to ship it to me in Canada. It never left Portland. When I called and emailed about it the first employee told me I needed to speak to usps. After calling usps they told me reship never sent them the package to be delivered. I spoke to a second employee at reship who told me I would have to pay to have the item shipped again and wait for a refund. It has been over three months and the customer service team (which appears to be one person) has completely stopped replying to my emails and refused to give me my refund.

I called them to confirm that they were able to ship my package from Canada to the US and when my package arrived they put a restriction on the package and they say that it could only be shipped within Canada. I called them and they said that they were going to conduct an investigation to see If I had actually called. DO NOT USE THIS SERVICE it is FRAUDULENT! They advertise services that they don't have!

I had an order sent out, to my reship address, back in May. I was told after a week or two of waiting, by the companies customer support, to wait until 26th June so I did, and nothing. When this time came, I was assured that a second had been sent out to the same address, and still nothing. I know many people have been sent the same item from the same company, and I had assurances in both instances that they had been shipped, so it's clear where the issue is.

Clearly something is not right at ReShip, unless I've just fallen very, very unlucky and both these shipments have been "lost in the mail".

It's either a scam or their internal service is just plain horrible, and, judging my some of the other complaints about the ReShip, this is far from an isolated incident.

Watch it for small shipments. They do not disclose all the costs / fees associated with reshipping. The calculator is not as accurate and though they do say there may be additional costs, they don't tell you how much. I was very displeased to learn I ended paying nearly the same value of the item I bought, in shipping costs.

My wife mistakenly sent her blood pressure pills to reship. When they refused to send them on, I kept waiting for reship to return the pills to the pharmacy. I was absolutely stunned when reship finally told me they were keeping the pills. This is theft. There is no indication on their website that they keep items that are listed on their prohibited list. It's legal for the pharmacy to mail them to reship, but they can't mail them back? I have lodged a complaint with postal authorities. BEWARE!

Re ship is the worst company and certainly not trustable. They update packages very very late sometimes we have to send them many emails and then it is updates.
Their staff is not helpful and they have their stupid policies regarding parcels and they keep hold of parcels for weeks without any valid reason. I was their old customer but due to these issues will never use this company and their pathetic service.

I have used Reship to ship 5 consolidated packages to Canada. Everything went smoothly, and I think the pricing is fair for the service. Will continue to use Reship as it gives me access to products not sold in Canada, or overpriced in Canada, or for which excessive duties/brokerage fees are charged.