PrinterPix UK

I'm just writing 5for printerpix as I've just purchased my 8 personalised blanket 6 presents and one for myself and hubby marking special occasions I life. I got a picture of my dad who is passed away 24 years and I'm not a bit computer knowledgeable but when I put the blanket around my shoulders his picture is actually on my shoulder I had couple of technical issues just once and the customer service from Kayla was 10/10. I definitely recommend printerpix. Thanks again Kayla for all your patience ‍
I look forward to giving another personalised blanket as a present.

Regards,

Trudy.

The customer service rep Kayla was absolutely a pleasure to talk to
Very polite straight forward and answered my questions perfectly and fully detailed. I would love to talk to her anytime I have a concern or question on anything she really is stepping up the game when it comes to over the phone customer service

When receiving my order incorrectly, Kayla on the customer service team was extremely helpful when emending my order and replacing it free of charge! Will definitely be shopping with Printerpix again!

I ordered a photo book of a childrens story I've written. The pictures were quite roughly drawn and I didnt expect it to come out very well so I was absolutely knocked out by the quality of the product when it arrived a few days later, the pictures were reproduced perfectly and the cost was very reasonable. The whole process was clear and easy and the delivery took only a few days. I'd definitely recommend this company and will be using them again in the future.

I received faulty tiles but after talking to Matthew and Kayla on chat they sorted it out and are sending me replacement tiles. The advisers were very helpful and once I receive new tiles which aren't faulty I'll update this review. I'm updating this review as I have received new tiles in perfect condition. Thank you.

Kayla was very helpful in confirming and escalating my order status. I was concerned that online status was indicating that an earlier order was not progressing, whereas a later order was. Kayla checked and put my mind at rest.

I would have liked to give them a good rating on their photo products, as they are of good quality, but their service is the worse! I used 3 groupon orders through them. The first order took 8 weeks to arrive... I called several times to get updates and was either left on hold for at least 30 minutes or hung up on. They do NOT respond to their emails to customer service; the 2nd order actually went through well... arriving in 8 days; the 3rd order, a total screw up... took 5 weeks to get order and then did not include the mounting material. I have called 3 times (once again left on hold for over 30 minutes each time); no response to 2 email requests on getting this material... and each svc rep stating would be 'shipped today'. Which never is. THE WORSE SERVICE I HAVE EVER experienced and would NOT USE THEM again!

I ordered 3 photo puzzles and 2 were not correct. I contacted the company and via online chat "spoke" to Kayla. She was amazing! Extremely helpful, knowledgable, kind and patient. I am fortunate to have been connected to her. She resolved my issue and I am extremely happy with the service I received.

I had a problem with my order with printer prix, but hopefully with kayla on the customer chat line this has been resolved. The proof will be reveled when my order arrives and hopefully I can give them a glowing review. But the customer service has got my thumbs up