How easy is it to get a hold of customer service at PrinterPix UK?
Asked by Amy N. on 12/10/2020
4 Answers
Julia M.12/29/2020
Difficult... hold times are long - I waited up to 50 mins twice but once through, representatives are very helpful.
Sarah G.12/10/2020
It's fairly easy and they have several ways - call, email, live chat. I do think they need to invest in a FREE phone number as often it is a query with something that they have got wrong so customers shouldn't have to pay such a premium to sort it out. Sometimes it costs more to sort out than the query or error made. Email them first but this isnt a fast route to an answer but they do get back to you.
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