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PopJulia has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
PopJulia
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popjulia.com
Switzerland
1 review
0 helpful votes
Follow Jania H.
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Fantastic service
March 23, 2020

I received my package and it was stolen. So, I wrote them just to check with the mail company if it was actually delivered or not. A week later, to my surprise, I received an email saying that they could not confirm whether or not my package was lost. However, they would reimburse me for everything. For this reason I preferred to buy them again, fantastic service.

Date of experience: March 22, 2020
Canada
1 review
0 helpful votes
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The quality of the fabrics is very good, much better than it looks in the photos and they feel great. I also like how detailed they are with the shipment of the order, with a nice bag, just as it left the store. I am looking forward to buying again in a short time.

Date of experience: April 5, 2020
Germany
1 review
0 helpful votes
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I am a big fan of this page. Clothes and accessories are of great quality and value. I had my first experience with customer service, I sent an email and in a matter of hours they responded. They were helpful, friendly and efficient. I am completely delighted by how this whole process was handled.

Date of experience: January 3, 2020
Switzerland
1 review
0 helpful votes
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I ordered a dress in white! The dress fit me like a glove and exceeded my expectations of ordering a dress online! Shipping was super fast and buying from your site was very easy! The site reflected what was actually in stock and made my last minute shopping for an event easy! I am more than satisfied with my purchase, I will order in the future!

Date of experience: May 9, 2020
France
1 review
0 helpful votes
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Extremely easy
February 5, 2020

Extremely easy to navigate the store, the range is constantly increasing and has an incredible selection. The products are absolutely amazing and worth paying for each garment, the blouses I bought are so comfortable that I can even use them to go to work!

Date of experience: February 4, 2020
Belgium
1 review
0 helpful votes
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Good quality clothing, fast shipping and super friendly customer service that responds quickly. I had a problem with one of my orders and they called me right away to let me know and they offered me a discount.

Date of experience: March 31, 2020
Australia
1 review
4 helpful votes
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I saw the exact item - Mini Graphic Print Dress in pink or red - on StyleWe, which I purchased from Pop Julia, who uses PayPal to send your money to ChicV International.

Items take up to 2 months to receive. Quality is very hit and miss! The item I purchased above is completely see-through and unwearable as a dress. Items are non-returnable as they take too long to ship back - as advised by their customer service centre - so you are only offered a 15% credit voucher or 20% refund. Either way, you're stuck with defunct clothing items.

Do not buy from this company or Pop Julia.

PopJulia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 16, 2018
Lanny S. PopJulia Rep
over a year old

I1792105
We cannot find your order in our system, please double check if your order was placed from another site.

Czechia
1 review
0 helpful votes
Follow Arantza B.
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The package arrived within the indicated period. I bought some boots, and the quality is very good, they are beautiful and also at a very good price. I am delighted and will buy again without hesitation. Fully recommended. I had some questions, and they answered me very quickly and with personalized attention that left me alone. A pleasure and until next time

Date of experience: November 15, 2019
Georgia
1 review
0 helpful votes
Follow Pascua F.
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When I thought I had a problem with the shipment, I received an immediate response, I could understand and be at ease and calm. I would also like to express to everyone that this boutique has quality products and excellent prices.

Date of experience: January 4, 2020
Mexico
1 review
0 helpful votes
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WATCH OUT!
May 20, 2019

WATCH OUT! Poor quality in your clothes and fabrics, twisted seams, etc. It is about the return of my money and the sending of the photographs and the evidence that will be requested, verifying and not answering my emails. Two months have passed and I still have no answer.

Date of experience: May 20, 2019
Pop J. PopJulia Rep
over a year old

Sorry that you are not satisfied with your purchase. We did reply customer's email. Please check your spam or check whether you reject our email. You can email again if there is no response. Make sure send emails to correct address.

Sweden
1 review
0 helpful votes
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Excellent
September 16, 2019

For a long time, I haven't considered some things when shopping online until when I ordered for my most recent dress that was delivered to me just in 2 week. I realized that speed matters a lot. I ordered for my dress from popjulia and they delivered it so fast that I didn't even wait long for it. I am so happy to be associated with this store. Excellent delivery services I can say.

Date of experience: September 16, 2019
Denmark
1 review
0 helpful votes
Follow Giovanna K.
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I love this website You always got a really good price discount on any clothes I am looking for. The customer service is truly amazing, they pay patient attention to what you are really looking for, and they give you a very good recommendation of what is right for you on your budget. Great online experience. And they always ship very fast with no annoying surprises.

Date of experience: April 19, 2020
California
1 review
8 helpful votes
Follow julie k.
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I paid $27 extra money to receive my 6 ordered clothes. It has been one month and I did not receive any yet. When am I getting my two T-shirts, two blouses, one dress and one skirt? I paid $152.35 total. After I read some of the complains people wrote, I am not even interested to get clothes. I just need refund of total I paid.

Date of experience: June 13, 2018
Pop J. PopJulia Rep
over a year old

Sorry for the possible delay. Recently the orders are delayed because we are having many orders and the warehouse is overloaded. Our normal delivery time is 3-5 business days of preparing for the orders plus 10-20 business days of postal service shipping (7-12 business days of postal expedited, or 2 to 5 business days of express shipping).

If you don't want the order anymore, you can contact the CS team and ask for cancellation.If you run into any issue, please do not hesitate to contact us at support@popjulia.com

New York
1 review
0 helpful votes
Follow Chastity W.
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The dresses I bought here are well made. I have two that I have had for months. They will never go out of style, and if you take care of them, they will last for many years. I just bought another dress today, I hope it is as good as the previous ones.

Date of experience: November 7, 2019
Florida
1 review
0 helpful votes
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Pants the same as in the photos, good quality with double and wide waistband that in turn contains an elastic that seems not to bother. Printed as shown in the image, very cheerful and current, and thick enough fabric not to transparent. Current and comfortable. For young or modern women of any age.

Date of experience: November 30, 2019
Hungary
1 review
0 helpful votes
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Always very happy
April 24, 2020

Always very happy with the quality of the clothes bought in this online boutique, if I am not sure, I call the staff who do their best to answer my questions and they are very kind. I would love for them to be delivered to my home and not to the post office.

Date of experience: April 22, 2020
Canada
1 review
0 helpful votes
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I have 2 of her dresses
January 30, 2020

I have 2 of her dresses and the material is very light and luxurious to wear. I'm not a little girl, but these dresses make me look very thin and who doesn't want that! I am 100% satisfied with all the designs, the ease of ordering, the fast delivery and the luxurious fabrics and style

Date of experience: January 30, 2020
Texas
1 review
0 helpful votes
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I will always buy here
October 30, 2019

I will always buy here... I bought them a blouse the last time, they sent me a message confirming the purchase. I trust his judgment and it saves me time, I live at least 20 miles from any department store and this website is a life saver and a gas and money saver. Great place to buy!

Date of experience: October 28, 2019
Texas
1 review
0 helpful votes
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I am very happy
October 11, 2019

I am very happy with the clothes I bought and the service provided. I bought a pair of long dresses. I have only used and washed them a couple of times, but I can say that they are of good quality, since they have not been deformed by washing. I am also a fan of the business model, so I will definitely buy from this store again in the future.

Date of experience: October 9, 2019
California
2 reviews
0 helpful votes
Follow Marsha M.
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In this store I bought a set of long skirt and top, two overalls and a skirt and everything is of very good quality, the dresses have lining so that nothing is transparent. Also it takes 8 days to arrive! I´m obssesed

Date of experience: July 18, 2019

Overview

PopJulia has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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