I received my package and it was stolen. So, I wrote them just to check with the mail company if it was actually delivered or not. A week later, to my surprise, I received an email saying that they could not confirm whether or not my package was lost. However, they would reimburse me for everything. For this reason I preferred to buy them again, fantastic service.
The quality of the fabrics is very good, much better than it looks in the photos and they feel great. I also like how detailed they are with the shipment of the order, with a nice bag, just as it left the store. I am looking forward to buying again in a short time.
I am a big fan of this page. Clothes and accessories are of great quality and value. I had my first experience with customer service, I sent an email and in a matter of hours they responded. They were helpful, friendly and efficient. I am completely delighted by how this whole process was handled.
I ordered a dress in white! The dress fit me like a glove and exceeded my expectations of ordering a dress online! Shipping was super fast and buying from your site was very easy! The site reflected what was actually in stock and made my last minute shopping for an event easy! I am more than satisfied with my purchase, I will order in the future!
Extremely easy to navigate the store, the range is constantly increasing and has an incredible selection. The products are absolutely amazing and worth paying for each garment, the blouses I bought are so comfortable that I can even use them to go to work!
Good quality clothing, fast shipping and super friendly customer service that responds quickly. I had a problem with one of my orders and they called me right away to let me know and they offered me a discount.
I saw the exact item - Mini Graphic Print Dress in pink or red - on StyleWe, which I purchased from Pop Julia, who uses PayPal to send your money to ChicV International.
Items take up to 2 months to receive. Quality is very hit and miss! The item I purchased above is completely see-through and unwearable as a dress. Items are non-returnable as they take too long to ship back - as advised by their customer service centre - so you are only offered a 15% credit voucher or 20% refund. Either way, you're stuck with defunct clothing items.
Do not buy from this company or Pop Julia.
The package arrived within the indicated period. I bought some boots, and the quality is very good, they are beautiful and also at a very good price. I am delighted and will buy again without hesitation. Fully recommended. I had some questions, and they answered me very quickly and with personalized attention that left me alone. A pleasure and until next time
When I thought I had a problem with the shipment, I received an immediate response, I could understand and be at ease and calm. I would also like to express to everyone that this boutique has quality products and excellent prices.
WATCH OUT! Poor quality in your clothes and fabrics, twisted seams, etc. It is about the return of my money and the sending of the photographs and the evidence that will be requested, verifying and not answering my emails. Two months have passed and I still have no answer.
Sorry that you are not satisfied with your purchase. We did reply customer's email. Please check your spam or check whether you reject our email. You can email again if there is no response. Make sure send emails to correct address.
For a long time, I haven't considered some things when shopping online until when I ordered for my most recent dress that was delivered to me just in 2 week. I realized that speed matters a lot. I ordered for my dress from popjulia and they delivered it so fast that I didn't even wait long for it. I am so happy to be associated with this store. Excellent delivery services I can say.
I love this website You always got a really good price discount on any clothes I am looking for. The customer service is truly amazing, they pay patient attention to what you are really looking for, and they give you a very good recommendation of what is right for you on your budget. Great online experience. And they always ship very fast with no annoying surprises.
I paid $27 extra money to receive my 6 ordered clothes. It has been one month and I did not receive any yet. When am I getting my two T-shirts, two blouses, one dress and one skirt? I paid $152.35 total. After I read some of the complains people wrote, I am not even interested to get clothes. I just need refund of total I paid.
Sorry for the possible delay. Recently the orders are delayed because we are having many orders and the warehouse is overloaded. Our normal delivery time is 3-5 business days of preparing for the orders plus 10-20 business days of postal service shipping (7-12 business days of postal expedited, or 2 to 5 business days of express shipping).
If you don't want the order anymore, you can contact the CS team and ask for cancellation.If you run into any issue, please do not hesitate to contact us at support@popjulia.com
The dresses I bought here are well made. I have two that I have had for months. They will never go out of style, and if you take care of them, they will last for many years. I just bought another dress today, I hope it is as good as the previous ones.
Pants the same as in the photos, good quality with double and wide waistband that in turn contains an elastic that seems not to bother. Printed as shown in the image, very cheerful and current, and thick enough fabric not to transparent. Current and comfortable. For young or modern women of any age.
Always very happy with the quality of the clothes bought in this online boutique, if I am not sure, I call the staff who do their best to answer my questions and they are very kind. I would love for them to be delivered to my home and not to the post office.
I have 2 of her dresses and the material is very light and luxurious to wear. I'm not a little girl, but these dresses make me look very thin and who doesn't want that! I am 100% satisfied with all the designs, the ease of ordering, the fast delivery and the luxurious fabrics and style
I will always buy here... I bought them a blouse the last time, they sent me a message confirming the purchase. I trust his judgment and it saves me time, I live at least 20 miles from any department store and this website is a life saver and a gas and money saver. Great place to buy!
I am very happy with the clothes I bought and the service provided. I bought a pair of long dresses. I have only used and washed them a couple of times, but I can say that they are of good quality, since they have not been deformed by washing. I am also a fan of the business model, so I will definitely buy from this store again in the future.
In this store I bought a set of long skirt and top, two overalls and a skirt and everything is of very good quality, the dresses have lining so that nothing is transparent. Also it takes 8 days to arrive! I´m obssesed
Answer: The only reason why there are polarized feedback (1s and 5s) is this: 5s are from Popjulia and 1s are from the real customers, or victims. THE QUALITY OF THEIR PRODUCTS IS BAD! AND THEY ASK THE CUSTOMERS TO PAY FOR SHIPPING BACK, BECAUSE MOST PEOPLE WILL JUST GIVE UP. I AM ASKING AROUND TO SEE HOW MANY PEOPLE WANT TO SUE THEM. PLEASE RESPOND.
Answer: Sorry to hear that you are not satisfied with our website. We will keep improving our products and services.If you run into any issue, please do not hesitate to contact us at support@popjulia.com
Answer: Sorry that we don't support phone service now. Pls feel free to drop us an email with order number (support@popjulia.com) for order status and we will get back to you in 24 hours
Answer: We cannot locate your order number here. Please email to support@popjulia.com for order status. Order# is like I1xxxxx.
Answer: Sorry for any confusion caused. We will keep improving our products.
Answer: If you run into any issue, please do not hesitate to contact us at support@popjulia.com. Best regards, PopJulia
Answer: Sorry to hear that! It is peak season and we are kind short of hands. May I have the order number and we will reply you email in priority?
Answer: We've cancelled the order# I1611447 for you. You will receive an email notification via emailsnowman421717@hotmail.com. If you run into any issue, please do not hesitate to contact us at support@popjulia.com
Answer: Sandra T. And Luciene o Would you mind to indicate us the order number so that we can check? Or the email address you used to log in? If you run into any issue, please do not hesitate to contact us at support@popjulia.com.
Answer: Sorry for this impression. We have tried our best to serve our customers. But we can't satisfy all. We will keep improving our products and services. If you run into any issue, please do not hesitate to contact us at support@popjulia.com
I1792105
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