Sorry that we don't support phone service now.
Pls feel free to drop us an email with order number (support@popjulia.com) for order status and we will get back to you in 24 hours

Sorry for all inconvenience caused.
And Thanks for kind suggestions, we will try best to do better.

Sorry that we don't support phone service now.
Pls feel free to drop us an email with order number (support@popjulia.com) for order status and we will get back to you in 24 hours.

"Sorry, we don't provide *any* service". That's what they should say. Your order may never show up. If you badger them with emails, they might finally offer you 20% cash rebate. So if you paid for a $24 item, they'll give you $2.40 back. Don't you feel good now? They are a giant ripoff. Just keep pestering them with emails. They'll eventually respond with something - not much, but something.

You are pure thieves and criminals. You don't send items displayed on photos. Nothing in common. Even close to it. Constant fraud. I need a refund! If you want me to return your terrible things, email me PREPAID return labels because you are deceiving customers and you have to be responsible for that!
When can I receive PREPAID return labels or a full refund? Orders: 1403222 and 1384032.

OMG! I wish I have read all this opinions before I made my purchases. All this exactly happened to me I purchase a dress on 02/30/2018 and today it is 04/25/2018 and still I have not receive it. OMG!

What is the benefit of selling lousy clothes and terrible service? I almost impulse bought a dress but thanks to all of your reviews, I didnt.

I'm sorry I didn't read the reviews before I put an order in. Money has been taken out of my account and I haven't heard anything yet. Please can someone give me an answer

Thank you everyone for all of your reviews. I almost purchased something with this company, and you all stopped me from being ripped off. Thanks very much.