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I have not received what I ordered. There is not even a phone number. How do I get my money back?

asked by Patty B. on 1/11/18

9 Answers
Sorry that we don't support phone service now.
Pls feel free to drop us an email with order number (support@popjulia.com) for order status and we will get back to you in 24 hours
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Sorry that we don't support phone service now.
Pls feel free to drop us an email with order number (support@popjulia.com) for order status and we will get back to you in 24 hours.
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Sorry for all inconvenience caused.
And Thanks for kind suggestions, we will try best to do better.
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You are pure thieves and criminals. You don't send items displayed on photos. Nothing in common. Even close to it. Constant fraud. I need a refund! If you want me to return your terrible things, email me PREPAID return labels because you are deceiving customers and you have to be responsible for that!
When can I receive PREPAID return labels or a full refund? Orders:1403222 and 1384032.
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OMG!! I wish I have read all this opinions before I made my purchases. All this exactly happened to me I purchase a dress on 02/30/2018 and today it is 04/25/2018 and still I have not receive it. OMG!!!
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What is the benefit of selling lousy clothes and terrible service? I almost impulse bought a dress but thanks to all of your reviews, I didnt.
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I'm sorry I didn't read the reviews before I put an order in.Money has been taken out of my account and I haven't heard anything yet. Please can someone give me an answer
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Thank you everyone for all of your reviews. I almost purchased something with this company, and you all stopped me from being ripped off. Thanks very much.
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"Sorry, we don't provide *any* service". That's what they should say. Your order may never show up. If you badger them with emails, they might finally offer you 20% cash rebate. So if you paid for a $24 item, they'll give you $2.40 back. Don't you feel good now????? They are a giant ripoff. Just keep pestering them with emails. They'll eventually respond with something - not much, but something.
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