PopJulia
Questions & Answers
Here’s what buyers have asked with answers from PopJulia staff and previous consumers.
50
questions answered
0%
answered within 1 day
Answer:
The only reason why there are polarized feedback (1s and 5s) is this:
5s are from Popjulia and 1s are from the real customers, or victims. THE QUALITY OF THEIR PRODUCTS IS BAD! AND THEY ASK THE CUSTOMERS TO PAY FOR SHIPPING BACK, BECAUSE MOST PEOPLE WILL JUST GIVE UP. I AM ASKING AROUND TO SEE HOW MANY PEOPLE WANT TO SUE THEM. PLEASE RESPOND.
By ALICE W., over a year old
Answer:
Sorry to hear that you are not satisfied with our website. We will keep improving our products and services.If you run into any issue, please do not hesitate to contact us at support@popjulia.com
By Pop J., over a year old
Question:
I have not received what I ordered. There is not even a phone number. How do I get my money back?
Answer:
Sorry that we don't support phone service now.
Pls feel free to drop us an email with order number (support@popjulia.com) for order status and we will get back to you in 24 hours
By Pop J., over a year old
Answer:
We cannot locate your order number here. Please email to support@popjulia.com for order status. Order# is like I1xxxxx.
By Pop J., over a year old
Answer:
Answer:
If you run into any issue, please do not hesitate to contact us at support@popjulia.com.
Best regards,
PopJulia
By Pop J., over a year old
Answer:
Sorry to hear that!
It is peak season and we are kind short of hands. May I have the order number and we will reply you email in priority?
By Pop J., over a year old
Answer:
We've cancelled the order# I1611447 for you. You will receive an email notification via emailsnowman421717@hotmail.com. If you run into any issue, please do not hesitate to contact us at support@popjulia.com
By Pop J., over a year old
Answer:
Sandra T. And Luciene o Would you mind to indicate us the order number so that we can check?
Or the email address you used to log in?
If you run into any issue, please do not hesitate to contact us at support@popjulia.com.
By Pop J., over a year old
Answer:
Sorry for this impression. We have tried our best to serve our customers. But we can't satisfy all. We will keep improving our products and services. If you run into any issue, please do not hesitate to contact us at support@popjulia.com
By Pop J., over a year old
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