PopJulia Questions & Answers

Here’s what consumers have asked with answers from PopJulia staff and previous consumers.

50 questions answered

8% answered in 1 day

Question:

Ether good or bad feedbacks over the service and the clothes on popjulia making me confused. would somebody give realistic feedback on the items? Ether good or bad feedbacks over the service and the clothes on popjulia making me confused. would somebody give realistic feedback on the items?

Answer:

About time issues: Total time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-20 Business Days. US $5.00 + Postal Expedited: 7-12 Business Days. US $7.00 + Express Shipping: 2-5 Business Days. US $12.00 +

By Pop J., over a year old

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Question:

Guys would you like to petition a suit against this merchant? this type of business should not exist and waste everyone's time and $ Guys would you like to petition a suit against this merchant? this type of business should not exist and waste everyone's time and $

Answer:

Sorry to hear that you are not satisfied with our website. We will keep improving our products and services.If you run into any issue, please do not hesitate to contact us at support@popjulia.com

By Pop J., over a year old

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Question:

I have not received what i ordered. there is not even a phone number. how do i get my money back?

Answer:

Sorry that we don't support phone service now. Pls feel free to drop us an email with order number (support@popjulia.com) for order status and we will get back to you in 24 hours

By Pop J., over a year old

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Question:

I placed a order 9/10/18 i have sent 3 emails no answer how long does it take to receive delivery this is first order I placed a order 9/10/18 i have sent 3 emails no answer how long does it take to receive delivery this is first order

Answer:

We cannot locate your order number here. Please email to support@popjulia.com for order status. Order# is like I1xxxxx.

By Pop J., over a year old

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Question:

Why are all of the reviews negative.....people work hard for their money and you shouldn't mistreat customers. bad reviews. Why are all of the reviews negative.....people work hard for their money and you shouldn't mistreat customers. bad reviews.

Answer:

Sorry for any confusion caused. We will keep improving our products.

By Pop J., over a year old

Question:

I still have not received my order tracking # is 3364708 I still have not received my order tracking # is 3364708

Answer:

Sandra T. And Luciene o Would you mind to indicate us the order number so that we can check? Or the email address you used to log in? If you run into any issue, please do not hesitate to contact us at support@popjulia.com.

By Pop J., over a year old

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Question:

Placed order on 6/23 and need to know when it will be processed and shipped. if no response i'm cancelling order. Placed order on 6/23 and need to know when it will be processed and shipped. if no response i'm cancelling order.

Answer:

We've cancelled the order# I1611447 for you. You will receive an email notification via emailsnowman421717@hotmail.com. If you run into any issue, please do not hesitate to contact us at support@popjulia.com

By Pop J., over a year old

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Question:

I am wondering why so many different review opinions for purchase from popjulia? I am wondering why so many different review opinions for purchase from popjulia?

Answer:

Sorry for this impression. We have tried our best to serve our customers. But we can't satisfy all. We will keep improving our products and services. If you run into any issue, please do not hesitate to contact us at support@popjulia.com

By Pop J., over a year old

See more answers (3)

Question:

I need a valid email address are you still in business? I need a valid email address are you still in business?

Answer:

If you run into any issue, please do not hesitate to contact us at support@popjulia.com. Best regards, PopJulia

By Pop J., over a year old

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Question:

Hi i ordered 3 weeks ago, still shows processing, not even shipped yet. emailed, no response?!?! kind regards Hi i ordered 3 weeks ago, still shows processing, not even shipped yet. emailed, no response?!?! kind regards

Answer:

Sorry to hear that! It is peak season and we are kind short of hands. May I have the order number and we will reply you email in priority?

By Pop J., over a year old

See more answers (2)

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

PopJulia Questions & Answers

Ether good or bad feedbacks over the service and the clothes on popjulia making me confused. would somebody give realistic feedback on the items? Ether good or bad feedbacks over the service and the clothes on popjulia making me confused. would somebody give realistic feedback on the items?

Guys would you like to petition a suit against this merchant? this type of business should not exist and waste everyone's time and $ Guys would you like to petition a suit against this merchant? this type of business should not exist and waste everyone's time and $

I have not received what i ordered. there is not even a phone number. how do i get my money back? I have not received what i ordered. there is not even a phone number. how do i get my money back?

I placed a order 9/10/18 i have sent 3 emails no answer how long does it take to receive delivery this is first order I placed a order 9/10/18 i have sent 3 emails no answer how long does it take to receive delivery this is first order

Why are all of the reviews negative.....people work hard for their money and you shouldn't mistreat customers. bad reviews. Why are all of the reviews negative.....people work hard for their money and you shouldn't mistreat customers. bad reviews.

I still have not received my order tracking # is 3364708 I still have not received my order tracking # is 3364708

Placed order on 6/23 and need to know when it will be processed and shipped. if no response i'm cancelling order. Placed order on 6/23 and need to know when it will be processed and shipped. if no response i'm cancelling order.

I am wondering why so many different review opinions for purchase from popjulia? I am wondering why so many different review opinions for purchase from popjulia?

I need a valid email address are you still in business? I need a valid email address are you still in business?

Hi i ordered 3 weeks ago, still shows processing, not even shipped yet. emailed, no response?!?! kind regards Hi i ordered 3 weeks ago, still shows processing, not even shipped yet. emailed, no response?!?! kind regards

Can’t see your question? Ask to get answers from the PopJulia staff and other customers.

I have not received what i ordered. there is not even a phone number. how do i get my money back?