Ether good or bad feedbacks over the service and the clothes on popjulia making me confused.
Would somebody give realistic feedback on the items?

asked by Derya K. on 12/16/17

13 Answers
Thumbnail of user popj1

About time issues: Total time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-20 Business Days. US $5.00 +
Postal Expedited: 7-12 Business Days. US $7.00 +
Express Shipping: 2-5 Business Days. US $12.00 +

Helpful  (3)
Thumbnail of user alicew91

The only reason why there are polarized feedback (1s and 5s) is this:
5s are from Popjulia and 1s are from the real customers, or victims. THE QUALITY OF THEIR PRODUCTS IS BAD! AND THEY ASK THE CUSTOMERS TO PAY FOR SHIPPING BACK, BECAUSE MOST PEOPLE WILL JUST GIVE UP. I AM ASKING AROUND TO SEE HOW MANY PEOPLE WANT TO SUE THEM. PLEASE RESPOND.

Helpful  (6)
Thumbnail of user qiuhuac

I absolutely agree with this - 'When the reviews are either five stars or one star you can bet friends have written the five star reviews.' It could also be that they created fake accounts (shoppers) and wrote the reviews themselves, or they paid for someone to write them. I even noticed someone wrote exactly the same 5-star reviews for two online shopping sites. Bottom line - don't buy from them!

Helpful  (5)
Thumbnail of user joans133

They are posting their own 5 star reviews. They have the same 'amazing stuffs' theme running through them and are always keen to tell you how 'exactly like the photos the (always unspecified) 'stuffs' are'. They are scamming their customers and they are scamming these review sites too, by artificially boosting their overall rating. Stay well away.

Helpful  (4)
Thumbnail of user lab69

PopJulia is all over this and othet review sites. They act so sweet but they, are intentionally scamming. They show cute stuff. But walk away. They operate at least 2 identical sites that have no reviews in them... PopJulia and JustFashionNow.

Very slow shipping. Sizing is wrong and all over the map. Size medium for 2 shirts were about XS. 2 other items, fit snufgly but sleeves were too short. It took 5 weeks to get part of my order. I cancelled after 4+ weeks and they shipped part anyway. Return shipping will be $40-$100. They do not work with you offering 20% refund if you don't ship back to them.

Bottom line... they pay plenty of people to troll many review sites but do not spend to take care of customers. Do nor confuse polite lies for what is really happening. A very bad company.

Helpful  (3)
Thumbnail of user patriciab361

If you read the 5 star reviews carefully, the sentence structure, choice of words, etc. are suspiciously the same. Frequently the words are not conjugated properly, as if written by a non-native English speaker. They also lack the detail that the 1-star reviews have. I became convinced, at last, that PopJulia was submitted the 5-star reviews. Verified purchasers would certainly have submitted some 4-star reviews if the products were really good to mostly good. I submitted one of the 1-star reviews. The material in one of the dresses was supposed to be linen/cotton. It was poplin. At least 3 inches shorter than advertised. Smaller in every measurement than advertised. Missing finishing details shown in the pictured. Absolutely a rip off. Perhaps they don't have a quality control person. I'm not sure. But as I said in my review, unless you are size 0 or size 2, the garment isn't going to fit, and be prepared for the fabric not being what was pictured or described. And return postage will be as much as you paid for the garment.

Helpful  (2)
Thumbnail of user nony19

I'm thinking, with so many bad reviews from an oversees companies (the worse, from China). Why people keep buying from China. Always it's going to be a big problem from them. DON'T BUY FROM CHINA! YOU DON'T KNOW THE QUALITY OF THEIR $#*!S... NO EVEN HERE IN USA, DON'T BUT A $#*! FROM CHINA! THEY WANT OUR MONEY, THAT'S IT! THEY DON'T CARE ABOUT THEIR PEOPLE, HOW ARE YOU GOING TO THINK THEY'LL CARE ABOUT US...? NOT! NEVER WILL! SOOOOO, BUY LOCAL OR A REPUTABLE COMPANY IN USA! PLEASE, PLEASE, PLEASE, CHECK FIRST THE REVIEWS FROM ANY COMPANY YOU'RE GOING TO BUY FROM AN ONLINE COMPANY!

Helpful  (2)
Thumbnail of user leslies103

I bought 2 sweater dresses recently. They had a odd smell, the sleeves were too short and weren't sewed together properly. They are no good for sweater dresses, but are ok to use as bulky sweaters to stay warm in winter. They were not as advertised.

Helpful  (2)
Thumbnail of user kerinr1

I can tell you honestly... I ordered 5 dresses. Only four have arrived. It has been three months and they don't respond when I try to contact them. The dresses are not made very well and the material is cheap. You can do better in a local shop. When the reviews are either five stars or one star you can bet friends have written the five star reviews.

Helpful  (2)
Thumbnail of user dorothyk58

I want my money back from BEIJINGXIKE retail location 4029357733. I hate crooks. Will report legally as from 19 august 2019

Helpful  (0)
Thumbnail of user cjm40

I wrote a 1 star review stating that this company are a total ripoff and that the quality of the clothing is poor and very badly manufactured, also there's a huge issue with returns, I was fobbed off and completely blocked on the option on the website of making the return. The response I got from this company was very telling and it will give you a huge clue not to go near this company PopJulia they also have several companies with different names and advertise on Facebook, because they use PayPal I thought that they would be reputable but they aren't and PayPal should disassociate themselves from them. The response from PopJulia was YOU GET WHAT YOU PAY FOR and disagreeing with me regarding returns, what a charming response and very professional NOT! STAY AWAY FROM THEM, DON'T BUY FROM CHINA.

Helpful  (0)
Thumbnail of user lilianl14

If you read honest reviews, they will say that they are a scam. I have been scammed by them as well. They provided a return label which they refused to take back, and they claim they haven't received the product so they don't have to give you the money back. I am not the only person they did this too. There are more things about them that makes it questionable but I don't want to waste too much time writing reviews on their company. Its not even worth it. Bottem line, Save your time and money and buy somewhere else!

Helpful  (0)
Thumbnail of user lilyg38

Don't buy from this company. The worse customer service and the clothing is not the same as the picture, scam! YOU WILL REGRET IT!

Helpful  (0)

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