At first I wasn't sure about buying my dress online, but I'm glad I did, I love my dress, I love the material and, of course, I love the price.

Good costumer service...
See always the size table, it helps! Thank you very much!
www.popjulia.com

I STRONGLY recommend popjulia to EVERYONE interested in running a successful online business!...

Took weeks and many emails to find out where the two items were... arrived 2 months later, and WRONG SIZES. The XXL capri pants (on the tag) were actually XXS
On the inside label; gave them to a tiny neighbor.
The stretch tights were the same; all I could think about was "where do i put the other leg?" another give away as it was too much trouble to argue.
DON'T EXPECT MUCH IF ANYTHING AT ALL.
And a refund? From CHINA? HAHAAHAHAHAHAHAHAHAHAHAH

Here are the continued update for my correspondence with Popjulia (the most recent ones are on the top). I attached the tracking receipt, delivery receipt and the signature of the person who received the returning parcel.

July 27: After so many email correspondences, I finally received the refund!

July 17, I replied:
I have sent you the delivery receipts which has signed by your warehouse people. How absurd it is that you totally ignore the receipts I sent to you and insist that you did not receive the parcel? It tells me that either your warehouse is a chaos or you are lying!

It is laughable that in one email you said you would offer me a full refund if I agree to remove the review in sitejabber; and in another email you said that you would not refund me until you find the parcel!

My total return value is worth $173.62. This is not a huge loss I cannot afford. I am just very curious to find out how this story is ended.

I will post all my receipt pictures on sitejabber and on other social media.

July 17, Popjulia wrote:
From: beijing xike <*******@popjulia.com>
Sent: July 17,2018 7:37 PM

Thanks for your email.

But no returned parcel is received yet. We will wait for your returned parcel.

Have a nice day.

Best regards,
Finn

July 17, I replied:
I will remove the feedback once I receive your full refund. I returned five items. I have sent you the returning item lists earlier.

July 17, Popjulia wrote:
From: beijing xike <*******@popjulia.com>
Sent: July 17,2018 2:41 AM

We are so sorry for all the inconvenience.

So you have returned all the 6 items back to us or just 5?
Although we didn't receive your returning package, we are always putting our customer's benefit at first.
We would like to offer you a full refund, would you mind to help us remove the feedback on sitejabber?

We will be very appreciation, if you can remove the feedback for us;

I am waiting for your reply:)
Have a nice day!
Amy

July 16, I replied:
I have sent you the proof that the package was received by your warehouse. I hope you understand that you can't find the package is not my problem, thus I have legitimate right to demand my refund. I do know if I drop you an email, you will get back to me in 24 hours, which is very efficient; however, you will not solve any issues. I hope you have a nice day by sitting in front of a computer and writing the same $#*! S to millions of angry customers; however, I hope you understand that your business can't keep going by fooling around. You may laugh right now because another victim fells into your trap, but I am sure one day you will get punished!

July 16, Popjulia wrote:
From: beijing xike <*******@popjulia.com>
Sent: July 16,2018 8:13 PM

Hi

I*******

Refund could only issue after return package received.

Hope for your understand and have a nice day.

If you run into any issues, feel free to drop us an email and we will get back to you ASAP.

I wrote:
Firstly, your warehouse received a lot of returns, which implies that your products are not satisfactory because your advertised pictures are not true to the product. Secondly, it is absurd that it takes so long for you to look for the returned items. It has been almost one month since the parcel was received by your warehouse. I have send you the delivery receipt which has been signed by the recipient at your warehouse. I should not be responsible for the parcel lost in your warehouse among the piles of returned items! "you can not find it" is not the excuse to avoid a refund! One alarming sign is that the recipient left a faked phone number on the receipt, and when I phoned that number, I was told that the number does not exist! All these signes told me that you are operating a fraud business. You seem to spend more time to write emails to your victims and respond to bad reviews than actually making any effort to find the returned items! You are good at respond to customers' emails in 24 hours, but all your sayings are boo$#*! You just make various excuses to delay or avoid the refund process! I demand my money back. If you are not refunding my money in one week, I will report your fraud activities to the authority.

Popjulia wrote...
Sorry for the inconvenience.
Recently our warehouse received a lot of returns, and your return package didn't show up in our return list.
I have asked our warehouse staff to check all the return packages again, to see whether there have your package,
Could you please offer us some days?
Since we need to check whether the items are in good condition as they ship out.

Your patience will be highly appreciated.

I wrote: -------------------------
I have sent popjulia with all the delivery evidences including the signature of the person who received the package on June 21. My order number is I*******. If popjulia still deny the refund, I will report their fraud website to CAF!