Perpay Inc.Reviews 1,630

Im annoyed I've used this company a lot the last 2 years. So I was excited when they had the Playstion 5. That I can't seem to get anywhere. So I ordered it back in October and they told me it would be 6-8 weeks before its ship to me. Which I'm kinda ok with. Im getting a Playstion 5 digital. The thing I don't get is. That I got a email telling me. That since I'm waiting so long. Im getting a upgrade to the Playstion 5 disc version. I really don't like the disc version. Im thankful for the upgrade but it's not what I ordered. When I emailed them and told them I rather have the digital. I was told that they're sold out of the digital and that's why I upgraded. So telling me it's for my patience was a lie. Also why approve and let me make two payments to turn around and say they're sold out of what I ordered. At this point I think it's a scam and they will tell me soon they don't have the disc version. I'm not please and this needs to be taken care of!

Yeah this company marks up their products, I'm confused as to what any were to expect from a company who doesn't do credit checks. Usually giving most customers some credit value to shop with as long as you pay your first payment, then the item will ship. My item took a few weeks which I expected because, unlike 90% of these other reviewers, I read the details dealing with their shipping process and length. It literally says under every item I've just looked at, their shipping procedure and possible waiting time for arrival. It's kinda hilarious how most of these others reviews were just horrified and so inconvenienced by how long some products took to arrive, although most I read here literally said they waited a certain amount of time and we're completely unsatisfied. Even when the times they waited, no lie, we're almost exactly the amount of time the company says to possibly expect. Especially for certain products (PS5). Besides the marked up price for basically all credit acceptance, the shipping length of certain items depending on size and time you pay your first payment, this company isn't all that bad. At least, from what I've seen, everyone here can say they eventually got their orders and didn't get scammed. If you don't like the little inconvenience, if you can even call them that, then go and use a credit card somewhere else or pay straight up cash. No one's forcing anyone to proceed with orders, lol. Crazy dude

It's so crazy to me that you make your payments but you have to wait 6 to 8 weeks for your stuff. I ordered a ps5 and now I have to wait 2 mounts to get it. So they are going to have 8 payments from me before I would even get a chance to enjoy the product. I definitely would not recommend this site to anyone. You would do better just saving the money and waiting cause that's what your going to be doing anyways.

6-8 weeks to ship. Way overpriced and still have to pay for it while I'm waiting for it to even arrive. By time it's arrived it'll be paid off. Worst shipping time frames ever.
There is no customer service number only a chat that takes a minimum of 1 day to reply. And when they do reply it's usually then saying "I don't know" when I ask why it takes 6-8 weeks when they have it IN STOCK.

I've been attempting to receive my money back for maybe a week now and I'm having extreme difficulty receiving my money back. I find it funny how there is no problem accessing your bank account via direct deposit but when it's time for you to get your money back they send you through all types of loops. One example is I was told that my account had to be verify with this low amount such as a 0.25 but when I check my account it's not there for me to verify it. I've been requesting via email for over a week to refund my money or what they called withdraw my money and I still haven't received my money. I initially open this account in 2018 going crazy to figure out which account that was accessed. Then I suddenly remembered they had me to place my front in their Chase account. It wasn't too recently when they sent me a email from perpay stating that they had a special upon accessing this email I went and checked my account with them. When I access my account I noticed they had withdrawn $617 from my account although I had canceled the order they kept taking money out of my bank account. This company doesn't have a contact number you only can communicate with this company via email and text messages which makes it that much harder to retrieve your money back. My review is a one star and that is too much for scammers.

Very displeased. The bag is not authentic. It came dirty, no duster and the zipper broke. Do not purchase

I ordered a ps4 august 20th and still haven't got it. It has almost been a month. I am not satisfied.

I have tried to get my money withdrawn but it's like rocket science. I canceled my older 3 months ago. I did not realize Until this morning..

I love the convenience and the fast shipping. The various array of products are good too. The prices are sometimes marked up to 25% over cost in the stores. If the prices were lower you would have gotten a 5 star rating.

This was the worst online purchase experience in my life. My bag is not authentic and there are no returns. I would not recommend purchasing anything from this company. You cannot verbally speak to anyone everything is thru email. It's a ABSOLUTE NO FOR ME‼

I trying to get a xbox throw then. On there site it says that after your frist payment your order will send off in 3-5 business days after that payment. But when my payment with throw it said I wont send out into 6 to 8 weeks. What the hell

I thought maybe this was going to be a legitimate company but It hasn't been that way so far. I odered tires for my truck. Tires came in fine just wouldn't fit my truck. It is a nightmare for customer service. Only texting and sporadic responses. When I oredered the tires there was no size conformation in the shopping cart to confirm they had the correct size at checkout. I really didn't think much about it, just thought the the hox highlighted was what would ship. I was wrong. My truck has a small lift and takes a little larger than the standard, however what I received was a tire for a very small truck. Did I say that there wasn't a size listed in the cart or at checkout? I needed 285/70/17 and received 215/65/16. Lots of difference. Now Ive been messaging back and forth with someone for a couple of weeks now without much help. Received a message today with return labels and no promise of a replacement. They also said that I will be charged a $10 fee for processing plus 5% restocking fee and shipping. Don't do business with these folks. No customer service.

HORRIBLE. BUGGED ME AND BUGGED ME THEN DENIED ME. Sent me hundreds of emails trying to get me to use them, I go ahead and decide to then they say "Can not approve this purchase at this time" No credit check no hassles ids their policy. Well if they denied me they check something. What a SCAM!

So super mad right now I ordered an x box and got AirPods. How can such a mistake be made. No w I have to wait till Monday to get a response super super unhappy. If I don't get a response Monday I will be reporting to BBB

I am dissatisfied. I ordered an item 3 weeks ago and have still not gotten my product. Ive now asked for a refund and cancel my order because they are jot holding up on their end. I dont understand how they are able to take money from you but not produce a product... will NOT Deal with them again

They say they're interest free but they fail to mention their products are almost double what you'd spend in store. I was curious and looked at a TV on perpay. It was 300 less through best buy. Just because they offer payments, doesn't make it worth it.

I purchased a computer through them in December 2020, I received it and was happy, 4 days later it stopped working, then the only means of contact them for any support is through email, there is no means of speaking with a live person even through there "chat" services, which is a joke! I get the return label, I return the computer, I receive the replacement a few weeks later. Again, excited to get my new computer set up and ready to go. 4 days later yup you guessed it stopped working! Contacted them through their crappy means of communication and 2 weeks later I finally receive a return label, but they are refusing to refund my purchase, they will only give me credit back onto their site, and I now refuse to do business with them ever again!

I placed an order. Over $500 worth of stuff. For one, they charge for shipping and secondly they take forever to ship anything. I had already made 3 payments on the item before it even got delivered to me. That's how long it takes. They need to do away with charging for shipping when you spend a certain amount. Secondly, money shouldn't be pulled from my account until they have confirmation that the item has been delivered. I didn't even know if the item was in good condition or not so they need to stop doing that. Don't waste your money here.

I am now going on 4 payments for a damn PS5 and I ordered this the FIRST DAY they had this on their site and almost 3 months later STILL NO CONSOLE but they're happy to take your money... Then I'm being told that I'm number 118 in the queue currently. This is BS and this company also charges you DOUBLE what the product actually costs and they need to be shutdown... Price gouging annnnd money stealing f*"*ing love it! About to make that 2 hour drive to their headquarters and its going to be open warfare there shortly... I'm tired of being $#*!ed around by these $#*! hats...