I purchased a computer through them in December 2020, I received it and was happy, 4 days later it stopped working, then the only means of contact them for any support is through email, there is no means of speaking with a live person even through there "chat" services, which is a joke! I get the return label, I return the computer, I receive the replacement a few weeks later. Again, excited to get my new computer set up and ready to go. 4 days later yup you guessed it stopped working! Contacted them through their crappy means of communication and 2 weeks later I finally receive a return label, but they are refusing to refund my purchase, they will only give me credit back onto their site, and I now refuse to do business with them ever again!