business logo of Perpay Inc.

Perpay Inc.

Overview

Perpay Inc. has a rating of 4.2 stars from 982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.

service
305
value
122
shipping
116
returns
85
quality
653
This company responds to reviews on average within 3 days
+86
How would you rate Perpay Inc.?
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Georgia
1 review
0 helpful votes
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Review of Perpay Inc
April 30, 2025

My experience with PerPay has been exceptional. The products are quality products and shipping is fast. The only issue I've had lately is with my active shipping. I've never missed a payment and have paid off multiple products but somehow my active shipping is no longer working. Please fix this issue.

Date of experience: April 20, 2025
Georgia
1 review
0 helpful votes
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Successful
April 28, 2025

Overall my purchasing have been amazing, only thing is entering in my employer direct deposit info has to be manual, but that was a breeze once I spoke with my HR. I received my items quickly great condition and it was authentic! Customer services is great as well they contact you back very quick and don't hesitate to answer any questions you have! I'm please and now on my second order! Must say it helps with your credit as well! IM HOOKED

Date of experience: April 18, 2025
New York
1 review
0 helpful votes
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Customer service
May 2, 2025

I had an issue with an order I been waiting on for awhile. There was a miss understanding. Customer service was a great help, they always go above and beyond. It never fails I leave the chat satisfied. Thank you again.

Date of experience: April 22, 2025
Peru
1 review
0 helpful votes
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Great card to build credit
May 3, 2025

If you know how to use this card properly for both the marketplace financing and the credit with the card then it can really help you. After a few payments my credit score went up and so did my credit limit. I like that it pulls straight from my direct deposit so I don't miss a payment! Like I said you just know how to use it in a smart way. Don't go financing a bunch of bs because the interest is high af. Other than that love the card.

Date of experience: April 23, 2025
Colorado
1 review
0 helpful votes
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Excellent service, products and payments
May 3, 2025

I've ordered from Perpay 3 times already each time my experience was great. The purchase arrived rather quickly after shipment and the quality of the products were as expected with Name Brands. If you are looking to pay off items you've been wanting for a low fee, and trying to rebuild your credit, I highly recommend Perpay.

Date of experience: April 23, 2025
Missouri
1 review
0 helpful votes
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I love everything about PerPay!
May 2, 2025

My experience with PerPay is very good. My devices were packaged neatly & nicely. My devices came rapidly. It was no hassle. Truly thinking about getting something else. I don't have one bad thing to say about PerPay! I'm thankful. My credit score also went up 10 points!

Date of experience: April 22, 2025
Texas
1 review
0 helpful votes
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Customer support takes forever
April 20, 2025

I can't get a hold of a live person, and it takes almost a week at a time just to get a response from anyone. Now my whole paycheck is being sent to them and I have no idea if I'm going to get my remaining balance back after they keep their portion for my order. I don't even want the order anymore because I feel no confidence in this service due to the lack of customer service/support

Date of experience: April 10, 2025
Perpay T. Perpay Inc. Rep
2 weeks ago

We are so sorry to hear about the frustrating experience and sincerely appreciates the honest feedback. We'd love to connect with you to look into this further, and ensure that a resolution is reached as soon as possible. Please reach out to us via hello@perpay. Com, and a member of our team will surely be in touch to assist you from there!

Texas
1 review
0 helpful votes
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Best Shopping Experience
April 26, 2025

I work for a federal government agency I applied and got approved for $1000 instant. Of course it goes up $2500. Which is great as well. This is a prepay shopping service at your convenience. Easy to setup and payments. An easily be deducted from your payroll..

Date of experience: April 16, 2025
Washington
1 review
0 helpful votes
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Best thing happened
April 17, 2025

What can I say about per pay besides it's the number 1 app I use. The products be great and a little pricey but the payment plan is unbeatable. Thank you guys so much for helping put smiles on my family faces specially my daughter. Thank you per pay once again!

Date of experience: April 7, 2025
North Carolina
1 review
0 helpful votes
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Useful
May 3, 2025

Perpay can be very useful to me. However, I have been using it for quite some time, and what bothers me is that I still have to wait for my direct deposit before I get my order shipped. When a customer is consistent with ordering and paying, Perpay should ship immediately. That's just my opinion. It makes customers want to keep coming back. However, my last experience almost made me give up. I placed an order and received active shipping, but my order was never shipped out. I sent numerous emails, but finally got a response when I asked to cancel after 10 days. Instead of customer service expediting my order at that point, they cancelled the order and refunded me my first payment to my Perpay credit card, which was made the Monday after I placed the order (Saturday). Disappointing!

Date of experience: April 22, 2025
Perpay T. Perpay Inc. Rep
17 hours ago

We’re grateful for your continued use of Perpay and sincerely regret that your recent experience didn’t reflect the level of service we aim to provide. Our shipping process is designed to ensure secure and responsible transactions, but we understand that it can feel limiting for returning users. We’re especially sorry that your recent order wasn’t fulfilled after showing active shipping, and that our response time missed the mark. We’re always working to improve and sincerely appreciate you taking the time to share this with us. At this time, I'm happy to report that a team member has reached out to you to address this issue, please respond to their message, and we'll take the next appropriate steps from there to rectify this!

Michigan
1 review
0 helpful votes
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Lazy
April 12, 2025

Lazy! The leave packages at mailbox that is right inside entrance. I'm paying on a package I never received. Why ask for address if you don't deliver to apartment door? Paying my balance off and not ordering again!

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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Horrible customer service
April 28, 2025

I have had horrible customer service experiences with your company. It is nearly impossible to reach anyone with questions and it feels like I get ignored when it comes to shipping on orders that I have been approved for and have already purchased a couple big purchases and never missed a payment for. It would be nice if your company could provide better customer service

Date of experience: April 18, 2025
Perpay T. Perpay Inc. Rep
6 days ago

Thank you for sharing your feedback — we're sorry to hear this was your experience. We strive to make our service simple and supportive, especially for our long-standing customers. We understand how frustrating shipping delays and communication issues can be, and we’d love the chance to follow up and improve things. Feel free to contact us directly at hello@perpay. Com, and I assure you, a team member will be more than happy to follow up with you and take the next appropriate steps from there!

California
1 review
0 helpful votes
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Zero Regrets
May 3, 2025

I've been using Perpay for a few years now and I have zero complaints. It's helped my credit score, great product offerings, easy payment schedule/set up and customer service is responsive and timely. Couldn't ask for anything more honestly.

Date of experience: April 23, 2025
Washington
1 review
0 helpful votes
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Customer service!
April 19, 2025

I recently had a few issues getting my direct deposit set back up. Tanner was my contact. He was incredibly helpful. Walked me through the issue, helped me solve the issue, and got everything fixed for me. He was so responsive via email. I just cannot be happier with the customer service I received.

Date of experience: April 9, 2025
Illinois
1 review
0 helpful votes
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Great products, service, and spot on delivery!
April 10, 2025

Great products, service, and spot on delivery! I use Per Pay for Christmas shopping and between time, some personal shopping. I believe I have been a customer since sometime in 2017-2018. Per Pay has not let me down any of those years.

Date of experience: March 31, 2025
California
1 review
0 helpful votes
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All around amazing and helpful
April 13, 2025

It's just so amazing being able to purchase something and the payments are set up as direct deposit so i never miss a payment and it has really boosted my credit score i would highly recommend perpay to any and everyone

Date of experience: April 3, 2025
California
1 review
0 helpful votes
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Best money saver ever
April 8, 2025

Sometimes you really be wanting something but then you worry about money for something else later. Well with Perpay they helped me balance my shopping with also handling important things. What makes it easier is you can pay the price through your payroll in small increments at a time until paid off!

Date of experience: March 29, 2025
Pennsylvania
1 review
0 helpful votes
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Great
April 8, 2025

I had an issue, where my job deposited my whole paycheck instead of the normal payment. Someone from prepay called immediately to rectify the situation. I appreciated that they called me to clear things up. I've been shopping with them for 4 years and will continue to do so.

Date of experience: March 29, 2025
California
1 review
0 helpful votes
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Always reliable and affordable!
April 24, 2025

I always tell my close friends and co-workers about Perpay. I have been using them for a really long time, and I also love having a credit card with them that helps my credit, along with ordering and paying on time. Check them out! They have fantastic new items from well-known brands.

Date of experience: April 14, 2025
California
1 review
0 helpful votes
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Good Products for every almost every need.
April 10, 2025

I have had an overall good experience with Perpay. Delivery is generally fast. Once you order enough the shipping really gets fast. Convenient, come out of you pay, so you don't even notice it. Only thing I don't like is the communication is through chat, so slow response sometimes. Also, a little impersonal.

Date of experience: March 31, 2025