business logo of Perpay Inc.

Perpay Inc.

Overview

Perpay Inc. has a rating of 4.2 stars from 979 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.

service
305
value
122
shipping
116
returns
85
quality
650
This company responds to reviews on average within 3 days
+86
How would you rate Perpay Inc.?
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Texas
1 review
0 helpful votes
Follow Jamaine W.
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Pleased with product offering and customer service. Perpay is my new favorite way to buy products and goods from the best brands. Would recommend to my friends, neighbors, aunts, unc's, granny's, and the mailman. Seriously the best program in the credit building/shopping industry

Date of experience: April 17, 2025
Texas
1 review
0 helpful votes
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Very affordable
April 13, 2025

Even though I received a tv that was broken to pieces and I wasn't able to get a refund or replacement I still love Perpay and all of the items that they offer. It's very affordable and the best part is they help with building up your credit score. I am so glad 😌 for this website! Keep up the great work Perpay

Date of experience: April 3, 2025
Massachusetts
1 review
0 helpful votes
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Good site
April 7, 2025

Very good site if you need time paying for high ticket items. Only thing that I don't like is that you have to pay extra if you want them to report to the credit bureaus. That should be automatic without having to pay a fee.

Date of experience: March 28, 2025
Michigan
1 review
0 helpful votes
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Perfect way to rebuild your credit in a hurry
April 12, 2025

I started using Perpay last year around October wasn't really sold at first looking at the prices and the whole direct deposit before shipping idea. Eventually I set up my Direct Deposit and received my product a few days later. Best decision I ever made my score was very low and no one would offer me anything because of it. Now since using Perpay the last few months I have managed to rebuild my credit and also qualify to be a first time home buyer something I was unable to do 6 months ago

Date of experience: April 2, 2025
Washington
1 review
0 helpful votes
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Thankful
April 29, 2025

Ever since being with Perpay, I have been able to purchase items I need, regardless of my credit score! Since I started using Perpay my credit has went up 20 points!

Date of experience: April 19, 2025
California
1 review
0 helpful votes
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Easy Process, Even Easier Buying!
April 11, 2025

I've been using PerPay for a little over a year now, and I can't say enough nice things about them. The payback option is seemless with integration with your jobs payroll, and they only approve you for what you can afford, which keeps you from sinking into a hole.

The selection of items is amazing (only wish their game and lego options were updated and expanded), but you can basically find EVERYTHING here.

And I can't say enough good things about the support staff! They always respond quickly and provide you with the information you need!

100/10 would recommend!

Date of experience: April 1, 2025
North Carolina
1 review
0 helpful votes
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Useful
May 3, 2025

Perpay can be very useful to me. However, I have been using it for quite some time, and what bothers me is that I still have to wait for my direct deposit before I get my order shipped. When a customer is consistent with ordering and paying, Perpay should ship immediately. That's just my opinion. It makes customers want to keep coming back. However, my last experience almost made me give up. I placed an order and received active shipping, but my order was never shipped out. I sent numerous emails, but finally got a response when I asked to cancel after 10 days. Instead of customer service expediting my order at that point, they cancelled the order and refunded me my first payment to my Perpay credit card, which was made the Monday after I placed the order (Saturday). Disappointing!

Date of experience: April 22, 2025
Perpay T. Perpay Inc. Rep
5 hours ago

We’re grateful for your continued use of Perpay and sincerely regret that your recent experience didn’t reflect the level of service we aim to provide. Our shipping process is designed to ensure secure and responsible transactions, but we understand that it can feel limiting for returning users. We’re especially sorry that your recent order wasn’t fulfilled after showing active shipping, and that our response time missed the mark. We’re always working to improve and sincerely appreciate you taking the time to share this with us. At this time, I'm happy to report that a team member has reached out to you to address this issue, please respond to their message, and we'll take the next appropriate steps from there to rectify this!

Colorado
1 review
0 helpful votes
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Deposit
April 14, 2025

I haven't been able to set my direct deposit up manually or electronically. I've also reached out to customer service more then three times and no response on how to fix this. I don't understand because they been taking money out for my purchases I made prior. I can't even use the site.

Date of experience: April 4, 2025
Perpay T. Perpay Inc. Rep
3 weeks ago

We're sorry to hear about the delay you've experienced with setting up your direct deposit and receiving support. We understand how frustrating that can be and appreciate the feedback. Our team is currently working through a large volume of customer outreach at this time, but we will get back to you as soon as possible! Thanks for your patience.

Colorado
1 review
0 helpful votes
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Too expensive
April 29, 2025

Your products are extremely expensive and I am having 2nd thoughts on if I should return them.
I still have not received the luggage I ordered 19 days ago.

Date of experience: April 19, 2025
Perpay T. Perpay Inc. Rep
4 days ago

Thanks for bringing this to our attention. We’re sorry to hear you haven’t received your luggage yet and completely understand your concerns. We're committed to making sure our customers are fully supported throughout the entire ordering process. If you haven’t already, feel free to connect with us at hello@perpay. Com – our team would love to help resolve this quickly from there!

Florida
1 review
0 helpful votes
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Zero communication.
April 28, 2025

After 2 weeks of my item not shipping i contact them and they say out of stock and to pick another item. Its been another week since ive picked one and still zero response. They've taken money each week but to item

Date of experience: April 18, 2025
Perpay T. Perpay Inc. Rep
5 days ago

We're so sorry to hear about the delay and the lack of follow-up—that’s definitely not the experience we aim to deliver. We understand how frustrating that can be and appreciate the feedback. Our team is currently working through a large volume of customer outreach at this time, but we will get back to you as soon as possible! Thanks for your patience.

California
1 review
0 helpful votes
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Good Products for every almost every need.
April 10, 2025

I have had an overall good experience with Perpay. Delivery is generally fast. Once you order enough the shipping really gets fast. Convenient, come out of you pay, so you don't even notice it. Only thing I don't like is the communication is through chat, so slow response sometimes. Also, a little impersonal.

Date of experience: March 31, 2025
Connecticut
1 review
0 helpful votes
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My experience with this app
April 6, 2025

So my experience with this app, I got the iPad offer here made the payments faithfully but it's saying I owe 200 and something dollars for something that I don't even know because I think they still would've been taken out for my direct deposit. I'm trying to order something now and I don't know if it's gonna come or not and I really Like you guys. I'm just trying to get stuff to buy.

Date of experience: March 27, 2025
Perpay T. Perpay Inc. Rep
4 weeks ago

We appreciate you sharing your experience Elizabeth. A member of our team was able to reach out and provide some additional information regarding your most recent order. Please respond to that message so we can resolve this for you!

Ohio
1 review
0 helpful votes
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Please get better Customer Service
March 23, 2025

I have been trying for hours and several emails later I still have not received a response from someone who can assist me with speaking to a customer service representative about my issue. I have vision issues and it's frustrating and very difficult for me to communicate via email or text please consider that not everyone wants to be typing out their issues I am personally offended that a company would make it this difficult for those customers who don't have email access all day

Date of experience: March 13, 2025
Perpay T. Perpay Inc. Rep
1 month ago

We are sorry to hear about the delays you experienced and understand how frustrating that can be. I can see that a Team member has gotten back to you with an update on your order. If you have any further questions or concerns please feel free to respond to our last message so we can assist you.

Pennsylvania
1 review
0 helpful votes
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"I was struggling to improve my credit, but Perpay offered a helpful solution that has demonstrably put me on a better financial path."

I highly recommend Perpay to anyone wanting to rebuild their credit. It's been a valuable tool for me.

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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Outstanding Customer Service
April 25, 2025

Representative Kevin was the best customer service experience I've ever had for any problems I've had. He kept in contact with me and solved my item issue quickly!

Date of experience: April 14, 2025
Kentucky
1 review
0 helpful votes
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A positive experience overall
April 2, 2025

I love Perpay's model. It allows me to buy the items I would normally buy on credit. I make a very decent salary, but my credit is in the toilet from recent events. Perpay allows me to rebuild my credit too. Only complaint is that it takes a while to shop for products. You have to wait for your direct deposit before your item is shipped. Otherwise, love the service.

Date of experience: March 23, 2025
New Jersey
2 reviews
0 helpful votes
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I love it but not 100%
March 23, 2025

Great Quality, Fast shipping... usually, It sucks that it's kind of lie starting over during each purchase. Last purchase I am not happy about at all so far. I've been placing order for about 3 weeks now and it just went through. I have spent a good amount of money already for a fairly new customer so I don't feel as though I should have to re- connect my bank account, or wait until pay day for my order to ship. I should already have my payment registered. I've been at the same job for over 3 years now, same bank account. Also, I've been paying over my amount for my orders so I should be trusted to ship now and pay later or pay with a debit or credit card and continue with paycheck.

Date of experience: March 12, 2025
Georgia
1 review
0 helpful votes
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Won't give the card
March 30, 2025

I have bought several items from this platform. I have the available credit however I keep getting a message to apply at a later time for the credit card. I don't understand why when this is also supposed to be a credit builder so I am unhappy with the way the company Granted you the credit card

Date of experience: March 20, 2025
Perpay T. Perpay Inc. Rep
1 month ago

We appreciate you as a long time Perpay customer! For more detailed information about the decision regarding your credit card application, please refer to the notice that was sent to your verified email associated with your account. If you have any specific questions regarding this or your account, please reach out to us at hello@perpay.com and we would be happy to help!

California
1 review
0 helpful votes
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Things were great until...
March 31, 2025

On 3/4/25 I tried to purchase the meta glasses by Ray Ban as as gift for my significant other. I had to resubmit financial information and when I checked today, nothing had been done. You've raised my credit limit multiple times, but I can't get A BIRTHDAY GIFT approved that is only $400? I've already told him he was getting these, and now I don't think they will be here for his birthday on 4/5. I am very unhappy about this and honestly if I can't get a gift that is well under my available credit, I am seriously considering simply paying off my balance and closing my account. This is ridiculous.

Date of experience: March 21, 2025
Perpay T. Perpay Inc. Rep
1 month ago

We are sorry to hear about your recent experience and apologize for any inconvenience this may have caused! A member of our team has reached out to you with more information regarding this order. Please respond to our last message if you have any further questions or concerns and we would be happy to help.

Nevada
1 review
0 helpful votes
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Amazing app
April 10, 2025

This was my first purchase with the app as I was struggling to get my car with new tires, I found the app and thought let's try it out, surprisingly they approve me with 0 credit cards and payment plans, thank you Perpay 🏻

Date of experience: March 31, 2025