Offerpad

We were okay with the idea of giving up some cash in exchange for the convenience of not have to show our home. We got a fair offer on our home and even expected we'd be asked to pay a few thousand dollars for repairs (minor things like pool light bulb, broken screen door latch, etc. - big stuff like roof, hvac, all fairly new).

We made an offer on a new home (not through Offerpad) but at the very last minute (literally 45 minutes before the deadline), Offerpad advised us they're cancelling the contract. This despite several emails saying "don't worry if it takes a while, that is normal."

We were forced to cancel our purchase contract but were out the $1,000 already paid for inspection & appraisal. Also our house is now 1/2 packed so to market our home we need to either unpack everything or move it into storage. Not to mention we've now lost our on a new home we were really excited about.

It's clear Offerpad offered too much $ to us originally and weren't going to be able to flip for the profit they wanted. Not certain if they misjudged or were hoping for more major repairs they could mark up to boost the profit.

While I understand they're in business to make a profit, their last minute cancellation really screwed us over. It's a shame because their coordinator we worked with (Scott) was a great guy and had the deal gone through I think I would have been a huge fan. Instead I have a bitter taste in my mouth and plan to spend the next decade telling everyone I know to stay away from Offerpad.

Started off fine, professional to deal with. Inspection process easy enough but he was finding crazy things and writing them up. Offerpad understood my frustration and worked with me.

I had an offer for $460K after I submitted my photos. Nice home in nice neighborhood. House in nice, new roof and AC. I then was contacted by a real estate agent who apparently partners with Offerdoor to do the "listing" option... I was starting to think this is a real company. The $460K offer lapsed,(they only give you a short time) so I renewed the offer. 2 days later, (now that I am interested in making a contract, the offer comes in but I can't see it. Instead I get a call from that Real Estate agent, who tells me the offer drops $50K to $410K. The "notes" stated because one particular home, blah blah blah, we had to drop your offer 50K. That was my experience. The comps by real estate agents that I Interviewed, showed otherwise. Do not take Offerpad's word. Do not trust them. If you get a good offer... I recommend you take it, and hope they don't try to sham you on credits when they inspect (is what Ihear that they also do). That way, the only thing you lose is time and patience, not money.
Hope this helps. I'm listing the traditional way.
They tried to sham me.

A trusted new friend of mine suggested Offerpad to me. I just lost my significant other and I wanted to move back North near my family and young grandchildren. It was the right time to sell in today's market. I never like to fill out my information online. I decided late at night to give it a try. When Offerpad mentioned photo's I just signed out and went to bed. Shortly after, one morning I received a phone call from a polite cheerful lady who introduced herself from Offerpad. She ask if she could come by and take some photos. Well let me tell you, I hit the cream of the crop. I told Ms Kim Nestor my financial situation because I'm retired and on a limited income and moving back north will be very expensive (the very reason I moved to FLin the first place). I needed every penny I could get). She listen to my story and my encounter with another realtor whom I didn't trust. I ask her if she would be able to act as my personal realtor herself. I trusted her from the get go. I don't make many new friends but I will never let this new one go. She is a GEM! Thank You Offerpad for sending her my way. If you had more Kim's you'd be booming in the business. We had 6 offers in record timing, I went with a cash offer and I had to to pack in thirty days to get it. Thanks a million Kim. You are truly the best and Thank You Offerpad for your added touch to boost the outside look of my well kept home into a much needed and inviting curb appeal. Yours Truly, Grammy

Trying to work with this business has been one of the most frustrating experiences of my life! We found a house that we fell in love with, and immediately made an offer. They rejected our offer based on our approved mortgage type. We came back with a conventional mortgage approval, and offered their full asking price.
First, they tried to steer us to their lender, which i rejected because i am very happy with my current lender.
When we submitted the new offer with the mortgage type they wanted, at full listing price, we were told they had another offer and they asked for each highest and best offer. We complied with their request immediately, again.
My realtor got a very abrupt email from them stating that they were not moving forward with either offer.
I would love to understand why they rejected our offer of full asking price. Their website says how invested they are in customer satisfaction, yet their responses are snippy and impolite, to say the least. WHY do they list for a certain price then refuse full offers? If they want a higher price, why would they not just list what they want?
I believe that they just want to engage in a bidding war, and have no intention to sell at their listed price. This is an unethical business. They have turned this buying experience into a disappointment for my family. And it is clear that they have no regard for potential buyers. Thanks Offerpad. You made this such an ugly experience!

The staff are really helpful and are ready to assist whenever needed. I was truly satisfied with the service that I got here.

Offer pad home listings are not appraised.
Made an offer on a home owned by offer pad, and it had no comps, no reason for the high price and the appraisal came back in over 20k less than the listing price, after taking my 750$ in earnest money, 250$ in diligence, me paying 500$ for home inspection, and 100$ for termite inspection,
I won't get back any money except the earnest money. All because they bought a house that they did not get appraised and paid way too much for and when my appraisal came back $27,000 less, they said that I would have to pay the rest out of pocket, we can't reduce our price.
What a rip off! Make sure if you're gonna make an offer, get the appraisal done first to find out if the listing price is even anywhere close to what the houses around it are going for these are known as "comparables".
Listing a Home $27,000 above an appraisal is just insane nobody is going to pay $27,000 more for a Home that doesn't appraise at the listed value! BUYER BE AWARE!
They took my Money and RAN!

Beware of the "promises" OfferPad relies upon as inducements,... For example, Offerpad's promise of a "free local move" is a lie.

Red Flag #1: Offerpad's "Free Local Move" offer is not included in the Offerpad purchase contract. The limitations, restrictions, and exclusions associated with the Offerpad's bogus "Free Local Move" promise would render the purchase contract useless. There is no "free local move" with OfferPad.

Red Flag #2: Offerpad's purchase contract extends the normal 10 day inspection period. Offerpad's contract extends the inspection period 10 days past the date of the actual physical inspection. This unusual, self-serving stipulation ties up the subject property for crucial additional days, sometimes weeks or months, rendering the property owner powerless to market their property to other interested buyers. This is their goal!

Red Flag #3: The Number One complaint of Offerpad customers is Offerpad's reliance upon and frequent utilization of a punitive 1% late cancellation fee. On a $500,000 purchase contract, Offerpad charges the customer $5,000 and will not hesitate to tie up the customer's property with a lien, rendering your property unsellable.

Red Flag #4: Your initial contact with Offerpad is designed to engender false hope of an offer close to market value. In reality, you should expect your final offer to be WELL BELOW the low end of like properties in your area. After wasting weeks, maybe months of your time, expect a ridiculous, insulting, low-ball offer from OfferPad.

Stop. I'm definitely not interested. I'm a former realtor and I can sell for several thousand more than you're offering.

We dealt with OfferPad realtor Kerry banda and he would go MIA on us, Gave us TERRIBLE advice, we would get NO updates unless we asked, we would have to wait days or over a week for simple replies, there was little to no negotiating on his part. We lost the home we were trying to get through him and when it sold he NEVER even told us! We finally had had to terminate our contract with him, we sent him an official letter of termination and after a week... big surprise, NO REPLY. We sent him a SECOND letter of termination...STILL no reply 2 weeks later! So we send an email to his OfferPad broker Steve Metarelis and a few days pass, we email ANOTHER letter to Steve and days pass again with no reply! So we call and ask for him to return our call... No call, no email, no reply from Offerpad Broker Steve Metarelis... We call a 2nd time and it has now been over a week and we have heard nothing from either the broker Steve Metarelis or realtor Kerry Banda. For those who do not know we need a disolution of contract from the realtor before we can move on to another realtor and they know this... By my personal experience I would urge you to please avoid ALL business with this VERY unproffessional company. We have contacted the better business bureu and are being forced to get an attorney involved for what would have taken them 15 minutes or less to do on there end.

I bought an offerpad house in Keller TX. The sale went decently despite them being quite unresponsive. We bought the house and moved in and ran the dishwasher 3 days later and the sewer backed up. We used their home warranty which was a joke. They sent out two plumbers who took 5 days to come out (cant use any water during this time because the downstairs toilets are overflowing.) One of them broke off his auger and left us with a quote for $5600 and said the clog was in the pipe in the front yard... so the home warranty doesn't cover anything outside of the foundation. I hired my own plumber who pulled out a 2x4, rocks and a rope that were too big to flush but fit perfectly into the plumbing clean out. They had to dig 7 feet down and this cost $2350 (luckily I have an awesome plumber Ive used for 10 years.) They also found a second clean out that was uncapped so offerpad concluded that the building debris must have fallen down that pipe and clogged it in the 3 days that we lived in the house. A more realistic scenario is that the previous buyer was disgruntled (read some of the offerpad reviews) and put them in the clean house out and then when we started using the house they drifted down to the street clean out where they wedged and started the clog. This is why the neither mine nor offerpad's inspectors caught it. I have attached pictures of what came out of the pipe. Does that look like it spent 10 years in the mud under a driveway?
Bottom line is the house is sold "as is" and the legality of the seller's disclosure stops with offerpad since my contract is with them. I believe Offerpad didn't know about the clog but in either scenario, the previous owner had to know about it. But I have no recourse and am out the $2350.
I guess i should be happy that it only cost me $2350 and wasn't something more serious. If your house house has some sort of house cancer, sell it to offferpad and hope the inspectors misses it. If you can make it through the inspection then you are home free.
If your a buyer then understand that you have no legal recourse and for that reason I would not buy from these guys again.

I sold my home through Offerpad and was given a fair offer for my home. It was the easiest part of my entire move. Fantastic experience!

SCAM*SCAM*SCAM* They tell you the entire time that there's no risk for you - you can back out any time without cost... YEAH RIGHT! My son is selling his first home - had Offer Pad provide a price for his house. This way they could avoid the whole showing of the property and just move. Offer Pad sent their estimators out to take a look at the property and would come back with the final offer(remember - there is no obligation AT ALL)! The estimators wanted them to do cosmetic work to the house or they would remove 4K from the price. My son has only lived in the home for 2yrs so there is nothing structurally wrong with the home and no damage to the home itself. They wanted them to fix issues that would bring them more money - they just wanted the yard/patio fixed to their liking. My son advised they did not want to invest any money into the home. In the meantime - they reached out to their realtor on options to just list the home and decided to just list it. NOW they owe offer pad 1% of the listing price given to them... WHAT HAPPENED TO NO OBLIGATION? SELLERS BEWARE - MAKE SURE TO READ THE FINE PRINT... PLEASE WARN ANY AND EVERYONE ABOUT OFFER PAD UNTIL THE CAN BE TRUTHFUL TO THEIR CUSTOMERS! Taking advantage of people like that is shameful and unethical... SCUM BAGS! DO NOT USE WITHOUT DUE DILIGENCE!