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Florida
1 review
2 helpful votes
Follow Michael L.
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DO NOT USE OFFERPAD
February 25, 2022

I would not recommend offerpad I received an offer from offerpad for 267,000 they claim you pay no closing cost but wanted to charge me $16,000 in fees. I webt with a local realtor who sold my home 3 minutes after listing it for 310,000. I saved thousands by not using offerpad

Date of experience: January 26, 2022
California
1 review
1 helpful vote
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I've called the phone number on the Realtor sign several times, about the property next door to me having lights on, the garage barn doors jimmied open, which I had to secure. I gave him/her my name and phone number to please call me back if any of this was done by the Realtor and not a Squatter,! They never called me back! The same doors been open for 3 days now and my safety is now a concern. The sliding door is open and their kitchen window is also opened up I would NEVER USE THERE SERVICES
DONNA it's too dark to take a photo, I can add one tomorrow if needed

Date of experience: July 26, 2022
Maryland
1 review
4 helpful votes
Follow Jill C.
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Offerrpad and it's staff made the stressful process of selling our home so simple. My mother was so nervous about how the process would work.
Maggie Burke and her staff walked us through every step. I would highly recommend them if you want to get your home sold.

Date of experience: December 17, 2020
Florida
1 review
0 helpful votes
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Bad Business
July 13, 2023

They offered 80% of home value and you pay fees their 20% is supposed to be used to do any repairs to sell. We were closing on a Friday and the company expects you to be out the home by midnight the day before closing. Inspection occurred on a Wednesday the week before closing and they waited an entire week (literally 36 hours before our move out time) to contact us and try to reduce the price by $30K because of the repairs. The repairs was much less than 30K but they were trying to back us in the corner. In short, they wanted us to pay for the repairs (leaving us less than 80% of the value) while they get the full 20% of the home value. We already reserved a truck, the house was packed, I scheduled service cut off, and we were ready to rock and roll. The business uses a transaction manager (middle man/woman) so we told her absolutely not when she called yesterday to try to take another 30k off and she still hasn't got back with us and we are supposed to be out by midnight tonight and close tomorrow. Sharks who intentionally cause harm and stress and not doing the right thing so please save yourself the hassle.

Date of experience: July 13, 2023
Virginia
1 review
3 helpful votes
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We utilized offer pads real estate services to list my house in Tampa, FL on the market, make a few upgrades and sell it from beginning to end the process was seamless and simple. I wanted to give a shout out to my realtor Sonja for making everything happen, thank you so much for making this process so easy for us you are the best! My realtor and her team had great communication throughout the entire home selling process and home modification process for the upgrades we made. They handled all the contractors and all the pricing all the negotiations on our behalf so we did not have to get in the weeds with any of that. Our realtor did a great job of keeping us in the loop on what was going on every step of the way! When it comes to negotiations Sonja is the one you want in your corner!

Date of experience: October 9, 2020
Arizona
2 reviews
0 helpful votes
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*EDIT* The realtor finally got ahold of them, and apparently the person assigned to our case was out. They said they would fix the sewer, whether we purchase or someone else does. *END EDIT*

After reading reviews we were hesitant to try purchasing through Offerpad, but we decided to give it a try. They responded to our initial offer right away, but when a sewer inspection revealed major issues (basically the piping had to be entirely replaced) they said "We will gather bids and get back to you as soon as possible."

Well we waited the 5 business days required on the contract, and they never deigned to get back to us. A huge waste of time and effort. Beware of purchasing in North Phoenix - it wouldn't surprise me if they try to sell it without fixing the issue.

Date of experience: June 29, 2021
Texas
1 review
24 helpful votes
Follow Sam G.
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This people are sharks, reeling people off, taking advantage of people in need or desperate situations. Not onset people. They low ball you and than low ball you raven more and than low ball you raven more and than at the end like in my situation you have to pay them to buy your house. They say you don't have to pay realtor fees, which can be up to 6%, but you pay them transaction fee, which is 7.5 %, and fees on top of fees. Do not deal with them, call them. Waste of time. They have no license at all. Stay away. They are cons under the umbrella of business.

Date of experience: September 14, 2019
Georgia
4 reviews
36 helpful votes
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My wife wanted to be closer to her job, neither of us liked our neighborhood and we didn't want to go through the rigmarole of selling; so we chose Offerpad. Initially, they offered us $125K (our pay-off was $100K). Unfortunately, when we got to the closing attorney, there was $16,500 in deductions. When the dust settled, we were left with about $8,500 for our pockets. If you want to get out of your home and start a new life somewhere else, Offerpad is the way to go but if you want to leave with a lot more pocket change, be patient and sell it the traditional way.

Conclusion: what we liked most was that they paid off our mortgage and monies owed to us literally within an hour after closing; what we liked least was the 7% fee (most realtors charge 3%).

One last thing, we got hit with a $500 "clean-up" fee after closing because of trash in the backyard. My advice to you is, when your home inspector and marketing consultant comes through, ask the consultant to do a "yard inspection" so they can identify anything that may leave you with less money. No one likes to be nickeled and dimed. To view the photo, save it to your PC then open it in your photo viewer.

Date of experience: April 21, 2019
Florida
3 reviews
52 helpful votes
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Bait & Switch
September 6, 2018

Run from Offerpad as fast as you can. They claim they provide competitive offers, but offered me $100,000 less than the current home sales in my neighborhood. My home is in mint condition and has a pool. I had my home, roof, & pool inspected. All in excellent condition. On top of their low ball offer they expected me to pay 10% in fees. I listed my house with a realtor instead, My house sold in no time. I received an excellent offer, and paid reasonable fees. Offerpad is a ripoff company not worth your time. You have been warned.

Date of experience: September 6, 2018
Texas
1 review
1 helpful vote
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Offerpad posted a home in Conroe for well above appraised value. The home needs a new roof and new ac unit. We found this out after inspections. Offerpad did not offer to do any repairs, so they provided a repair allowance. At this point we verified with their repair team that if the house did not meet VA appraisal what their intention was. They informed us that the repair allowance had nothing to do with the appraisal and they would cross that bridge when we got there. So we move forward purchasing a VA appraisal. The appraisal came back well below the appraised value. Offerpad was contacted to try and get their comp prices in order to figure out where they got there posted value. One of the comps that used was across town and not acceptable, it was also a home that was 14 years newer. The only other comp they had was closer to the actual appraised value. Offerpad tried having us pay half of the difference of their mistake in posting the value of the home. Additionally, they were trying to require us to give back the repair allowance. These are highly inappropriate business practices that are costing a lot of people money for inspections and appraisals. I would recommend everybody stay away from doing business with offerpad.

Date of experience: March 29, 2022
Texas
1 review
10 helpful votes
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Total Scam
September 30, 2020

OfferPad claims to help you with the whole process but this is a classic bait and switch move by the company! Do not use them they do not offer the same full professional services of a Real Estate Professional Agent.

Date of experience: August 31, 2020
Texas
1 review
73 helpful votes
Follow Jenna S.
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They gave us a fair offer and we were all set to close. Until THE DAY BEFORE we were to close they emailed us a termination agreement out of the blue. No phone call, no other communication. Just the day before closing they cancelled the contract. We had to reinstate all of our utilities and start all over again, and this is after we moved out of state. SHADY company in our opinion. I hope no one else has to experience this.

Date of experience: October 22, 2019
Florida
1 review
5 helpful votes
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Scam!
December 10, 2020

We set up an appointment. We don't them don't bother coming unless you can make an offer - we don't want a realtor. We drove 30 minutes to our former home to meet them - no one showed up. After waiting 30 minutes - finally got ahold of them and the person who was supposed to come said "oh - sorry - didn't see it on my calender". Nice waste of our morning... He wanted to reschedule and we said ONLY if you can make an offer - and then they said "oh we aren't making offers where you live". TOTAL SCAM!

Date of experience: November 10, 2020
Florida
1 review
1 helpful vote
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We had an appointment with 'Jordan' for a 2:15 pm on 9/6/21 for a virtual walkthrough. He forgot... Can't trust a company who can't even get it right on the first step... Thank goodness for Open Door and Zillow who know how to do it right.

Date of experience: September 6, 2021
Texas
1 review
17 helpful votes
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Coverups
May 29, 2020

Beware if buying a home from offerpad. They paint over kitchen cabinets, bathroom cabinets and doors. Must be cheap paint too because it chips and just falls off. Some places you can just peal it off. In addition, to cover up mold in the bathroom they used caulking that was not waterproof as it is pealing away after a few showers. Our kitchen faucet was a trickle with no hot water. Home warranty company has been great so far by unclogging the faucet and opening the downstairs AC and heat vents that were closed. Too many concealed issues with paint and caulk to buy from Offerpad. We like the home and area but did not anticipate the rework and issues we have had.

Date of experience: May 29, 2020
Florida
1 review
25 helpful votes
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Well I received an offer 2 days ago for my condo and an email directing me to call Chris. I have called for two days with no return call though his email states he's available "7 days a week until 9pm". I finally call the office yo voice my concern who with no words or care for my aggravation just sent me to the same voicemail of Chris that has already not returned my call for 2 days! This is not worth the trouble for such a big red flag so early in the process. I thought the idea was to make it easier to sell you house. Very frustrating! By the way I was forced to choose a min of one star in order to post my review or it would be zero

Date of experience: March 12, 2020
Missouri
1 review
0 helpful votes
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Not reputable
April 24, 2022

I accepted Offerpads offer. They messed up the square footage, not me, then after the inspection they wanted to reduce the offer by 20% because of their error re: the size. I wasted time getting it on the market because of them. Opendoor had the correct size and offered more than Offerpad.

Date of experience: March 25, 2022
Nevada
3 reviews
36 helpful votes
Follow Michael C.
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Site only covers a few markets with poor function garbage search results.

You can keep assulating people with your... commercials... yes your... commercials... all you want.

Pepper people with fake propagnada all you want idiots. I will never use this trash website in 1,000,000,000 years. And I will tell everyone I know it's garbage.

I wish there was a program or application someone invented that blocks all of these types of commercials.

The website sucks. The platform sucks. The search results suck. Go FSBO or listed youself on Zillow. Most consumers are doing thier own research today when buying a home regardless.

Offerpad.com is garbage. Do not give them ANY business. Save your money and stay off this garbage website.

Date of experience: October 24, 2017
Florida
1 review
15 helpful votes
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Unethical practice
November 6, 2020

Read a lot of bad reviews here but mine is not even on their "buy or sell" business. How unethical can a company be when they sent out UNSOLICITED emails in Yahoo mail and "rigged" it so that you can not delete their emails. For that alone, I can not trust them on anything, much less on a real estate transaction..

Date of experience: October 7, 2020
Indiana
1 review
0 helpful votes
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I can't speak to other markets but It is a complete waste of time to get an offer if you are in the Carmel/Westfield/Hamilton County Indiana Market. Their offer was approximately 50k+ lower than the CMA performed by my realtor. I wasn't expecting the offer to be over market but I definitely wasn't expecting it to be 50k+ below! I know the company just started doing business in Indiana and it is clear that they definitely do not have a good grasp on what the market is like here.

Date of experience: August 11, 2021

Overview

Offerpad has a rating of 1.9 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Offerpad most frequently mention real estate, closing date and low ball. Offerpad ranks 1176th among Real Estate sites.

service
19
value
19
shipping
1
returns
1
quality
19

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