Offerpad

Very shocked to see so many positive reviews. My experience unfortunately has been horrendous. I was assured when I listed with Offerpad that they would handle all of the details as I was out of state. Dave Webster, the realtor explained that they would take care of the pool and the yard and get our beautiful home sold ASAP. Well, my first red flag was the photos used for the listing... the images were horrible as the yard looked unkept. Eventually my husband and I had to hire our own individuals to avoid being cited by the city for a green pool. I can remember Dave telling us that everything looked great and that there was no need to worry as he had sent out pool people and yard workers. As we suspected something was awry and our cameras did not detect any movement or improvements we decided to drive back to Texas and check on our home and found that our back yard was a forest and our pool was a swamp and that the city had put a notice on our door. Nothing that this group informed us of or said that they would do was done. We would be informed there would be an open house and then it would be cancelled. Once our listing was about to expire, we were told no worries and that they would extend the listing and had a new strategy. We were told that they would inform us when the listing was back up. Then there was complete silence with no updates, returned calls, or emails for two weeks. After asking for my keys via text as we could not get a return call, I finally received a text from the realtor stating he had been traveling. Moments later I received an email stating that the keys were under the front door's mat. So basically, my home was unsecured while I was waiting and thinking that the agency was strategizing the sale of the home. I completely wasted two-three months dealing with these people. Please go elsewhere as this group will not value your property. If it doesn't sale the first week, I do not believe they will work hard for you. I normally don't like to leave negative reviews, but I do not want anyone else to find themself in this mess. Fortunately for us, we are not in a financial strain and have about 6 more months to try to get this house sold, but I can't imagine what would have been our fate if we needed it sold immediately. I really wanted to trust these guys... the realtor consistently expressed his belief in God and how he prayed the home would sell. Thanks for reading. You have been warned!