Barbara G.

Trying to work with this business has been one of the most frustrating experiences of my life! We found a house that we fell in love with, and immediately made an offer. They rejected our offer based on our approved mortgage type. We came back with a conventional mortgage approval, and offered their full asking price.
First, they tried to steer us to their lender, which i rejected because i am very happy with my current lender.
When we submitted the new offer with the mortgage type they wanted, at full listing price, we were told they had another offer and they asked for each highest and best offer. We complied with their request immediately, again.
My realtor got a very abrupt email from them stating that they were not moving forward with either offer.
I would love to understand why they rejected our offer of full asking price. Their website says how invested they are in customer satisfaction, yet their responses are snippy and impolite, to say the least. WHY do they list for a certain price then refuse full offers? If they want a higher price, why would they not just list what they want?
I believe that they just want to engage in a bidding war, and have no intention to sell at their listed price. This is an unethical business. They have turned this buying experience into a disappointment for my family. And it is clear that they have no regard for potential buyers. Thanks Offerpad. You made this such an ugly experience!