NZSaleReviews 673

It took over 20 days to process my return, I did not get my money back. They charged me for shipping and when I bought something else with the coupon they gave me, they charged me again for shipping. My purchase was approximately November 20th. It took almost 2 months

This company sent a product that must be faulty or counterfiet. They told me if I want to return it, I have to pay postage to Australia. It is supposed to be a New Zealand company, yet they refuse to provide a New Zealand postal address. They refuse to provide a return label to send the faulty item back. I recommend everyone steer clear of this business.

Be very aware if you buy something from these scammers. They will take your money, send items that don't work, cancel orders and ignore your messages when you request a refund. They may respond to every review, requesting details, but then you don't hear from them again. I have been waiting for more than a month for a resolution on a broken electrical item that was sent to me- never worked. It is getting silly to the point they want me to hold a thermometer on it to show it does not get hot! Clothing sizes are all wrong and they refuse to give a refund. They only do credits (against the law) to buy more rubbish from them. Do not buy from them!

Good selection of quality products.
Great deals.
Had trouble adding items to cart, until I downloaded app.

I bought a product $148 from this site which turned up faulty. I was expected to spend another $70 to send it back. When I complained about this NZ sale said they woudl contact the vendor. I keep on getting the run around from NZ sale.

Extremely misleading. NZSALES is an Aussie company. I bought thinking l was supporting NZ growth. I still haven't got my order and as l thought is was shipped within NZ should have been here last week for when l needed it. I won't be fooled again, l would give zero stars, but l had to give one. Shame on you for misleading us Kiwis. I will never shop with AUSSIESALES again and beware shoppers, you may have to wait weeks if you get it at all

Have ordered clothes and manchester from this site. Super quick on delivery. What I've ordered has been awesome. Great prices and the clothes fit perfectly. One happy customer

I bought slippers. However they are too small. We used the size guide. And now I have to pay $10 to return them. They won't even change for another size.
I waited ages for these to arrive. I chose nzsale because I wanted them to come form New Zealand. But they came form Australia!
Not impressed and won't use nzsale again.

Paid for a item. Didn't come contacted them. They could find. Gave them detailed info on bank transfer. They then exknowledge. Still didn't come. So I contacted them under another name. They said they had that stock. So I identified myself, then said since you have the stock when can I have my ordered. Now 4 emails later No response! Company thrives, Fraudsters. Hide behind your computers.

I have been waiting for my order for a month now I purchased my order through zippay and I am still paying and they kept saying that there's a tracking number but there is no updated info or anything do not order from them

Customer service is non existent. Paid for an item that never arrived despite tracking saying it had been delivered. No replies to emails messages txts and requests via their contact us page. I'm shocked and appalled they are still in business. Avoid these people

NZ SALE IS SHONKY DO NOT USE! Way back in March I bought from this site and waited for the delivery but it never came. Idiot courier delivered to to the outside of the gate (a photo was even provided). It was of course stolen. NZ sale has said it is the suppliers Sheertex issue and Sheertex says its NZ sale. Constant contact but not alot back except to tell me it has been escalated. It has been a long time to sort and nothing has been done. Even contacted the person on the nZ companies register to ask for help. Noone has taken responsibility to ensure that the product got to me. This has been a terrible experience! Never again.

I have been trying for days to re set my password as my email is wrong but I have not received a email to do so I am also wanting to return items as they are NOT as pictured but no one will get back to me with a return address
Do not use unless you have the money to lose

Have brought a number of items from NZSale I am happy with what I have brought and the services from the team Also

They sell you promises of products they do not actually have and will not get. The delivery estimate keeps changing and changing until you complain enough that they admit they can't get them.
They always say it's "unforeseen", but considering how often it happens, it is pretty much their business model to hold on to your money by lying and selling non-existent products. They say they ship from Australia, despite being called NZsale, and you have very little way of knowing where you products might actually be, if they exist at all. They also keep advertising products they say they don't have, which surely is false advertising and misrepresentation.

They should not be allowed to operate as they have become a complete scam! Don't waste your time and never order from from them as there is a high likelihood you will never see what you ordered. Avoid especially if you are trying to get presents as you will inevitably be disappointed.

I ordered something from NZSale one week, and got it the next week. I live in NZ, so NZ Sale is faster than some companies here. Really good service. Thank you.

This bunch of thieves charged me $30 to ship a $28 item. Their shipping costs were not obvious when I bought it. Avoid this website at all costs.

WE ORDERED A KING SINGLE DUVET AND HAD TO WAIT OVER 8 WEEKS IT ARRIVED TODAY WHAT A SUPPRISE WRONG SIZE AND IT COMES FROM AUSTRALIA NOW HOW LONG ARE WE GOING TO WAIT TO GET THE RIGHT ONE BY THE TIME THE DO THE RETURN THEN WE HAVE TO WAIT FOR THE ONE WE ORDERED TO BE DELIVERED IT WILL PROBABY BE ANOTHER COUPLE OF MONTHS WHAT A NIGHT MARE AND A WAIST OF MONEY AS THE PERSON THAT THE DUVET IS FOR HER BIRTHDAY WAS WEL OVER A MONTH AGO