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How would you rate PLNDR?
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Arizona
1 review
0 helpful votes
Follow Max P.
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I was skeptical at first, considering how good the deals were as well as the reviews I later read online, but that all ended quickly. I was initially overcharged, so I emailed them and they responded within 1 day - and fixed the issue quickly without any further complications. I then received my order a few days later with accurate tracking numbers. Honestly, I don't know how this company makes money taking into account how good the deals were, the quick shipping via UPS and their exemplary customer service. I rarely write reviews, good nor bad, but my experience was so antithetical to what most of the other reviews are for Plndr that I had to. Excellent experience! Will definitely purchase from again.

Date of experience: April 21, 2022
California
1 review
1 helpful vote
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BUSH LEAGUE
August 22, 2017

This company $#*!ing fell off like a blind roofer. Ordered from them in the past many of times with zero issues and always great prices. Maybe such great prices is the reason they fell off due to shady business. My tank tops got to me so damn late and they said that they all got sent to one printing place which printer the logo? Anyways they are now absolutely terrible and I won't order from them again.

Date of experience: August 22, 2017
Utah
1 review
0 helpful votes
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They will rob you.
July 14, 2020

I ordered and they took the money instantly. Has been over a month and nothing. I've contacted and talked to customer support who bluntly lie right to you. They eventually sent me tracking codes after multiple emails and each one of the codes was fake.
The robbed me straight up and will rob you as well.

Date of experience: July 14, 2020
Hawaii
2 reviews
2 helpful votes
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BUYER BEWARE!
August 4, 2017

Well over a month after making my initial purchase and I still hadn't received the merchandise I ordered. So, I contacted their "customer service" and was lied to and given the cold shoulder. I am currently in the process of having Paypal get my funds back from these thieves. Please heed my warning... go anywhere else for your apparel and accessory needs! BUYER BEWARE!

Date of experience: August 4, 2017
New York
1 review
2 helpful votes
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Bad experience
October 2, 2015

Worse customer service ever money was taken out my account and i havent received any Shipping information for my second order i placed and my first order was sent to the wrong location. Ill never order from these guys again and no one answers any emails

Date of experience: October 2, 2015
Connecticut
1 review
0 helpful votes
Follow Esther A.
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I used to love plndr but after some terrible experiences it now it feels like im shopping with ali express or buying somthing off craigs list. Only god knows if im getting scammed. But if you get the product its usually great. Unfortunately you may be just out of money and never receive your order

Date of experience: December 5, 2015
California
1 review
1 helpful vote
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I Bought 6 XL shirts.
September 30, 2021

I recently bought 6 shirts for a pretty decent deal, They arrived 9 days from when I ordered them. Which is pretty good imo. Loved how the shirts looked and fit especially. I had last bought from them in 2012 and they're still just as legit. Thankss

Date of experience: September 30, 2021
Pennsylvania
2 reviews
4 helpful votes
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WAS skeptical
December 3, 2017

I was definitely skeptical at first, esp after reading these poor reviews. I received my boots pretty quick. I was paranoid though after seeing all other people had to say. My boots were just as expected, and I paid a damn good price for them too. I think I still may be a little skeptical though. Some people say they were good after a few orders, then not so great after. I dunno. So far so good.

Date of experience: December 2, 2017
Kansas
1 review
0 helpful votes
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Scam!
February 8, 2017

My ex boyfriend ordered almost 300$ worth of clothes two years ago and we never got anything they took the money from my card tho... I emailed them after I seen that 1 order had shipped and other was cancelled... but I never even got the order that said it had shipped... I have emailed many many times! I finally got a response about a year ago they gave me of course store credit... but every time I tried to use the code it said invalid... so here I go again emailing them... yesterday I get a response... since it's been more than a year the code expired... and company was bought by them so wasn't there issue! Wtf you see the damn orders u see the credits are not used... i realize it's been a long time but Iv been trying to contact someone and never got a response... so pissed off

Date of experience: February 8, 2017
Texas
1 review
1 helpful vote
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Better than I expected.
November 2, 2017

I ordered a pair of boots from this company BEFORE I read the reviews. After I ordered (on a Friday) and never received a confirmation email, I began to panic and looked up reviews for the company. Horrible reviews! I waited until Wednesday of the following week and sent a strongly worded, rude email to the company asking why I hadnt received a confirmation email with my order, etc.
When I got home from work on Thursday, my boots were sitting on my front porch. They had been shipped the day after I ordered them.
I owe this company an apology. I didnt give them a chance and my experience was a very positive one. I would have given them 5 stars if they would have kept me abreast of what was going on with my order.

Date of experience: November 2, 2017
Illinois
1 review
4 helpful votes
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Horrible site with shipping, do not expect your stuff to be there all at once. Customer service is just as worse. They sent one pieces of clothing every week and when I called they just gave me misleading information. Do not buy from this website.

Date of experience: July 1, 2014
Illinois
1 review
4 helpful votes
Follow Kathy M.
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The heels on the boots I bought for my daughter literally disintegrated after just one month because they seemed to be constructed from glue and wood chips. When I finally reached a customer service rep, he requested I email photos to him, which I did. After repeated emails, I've received no response. The products sold by plndr are worse than crap as is their customer service.

Date of experience: January 14, 2013
California
1 review
0 helpful votes
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This was my first time buying from anything online, so I bought myself this really nifty baseball jersey which is avg price 74 but on plndr was around 35 I didn't have to pay for shipping and handling which wold be 46 because I used codes I found online. They said it would take 5-10 business day to deliver. After buying from plndr I went online and found really bad reviews and was skeptical about how long it took. I don't know if I was lucky but my jersey came in good condition and I'm 7 days which I'm pretty happy about. Definitely buying more stuff from them later on.

Date of experience: January 10, 2015
Pennsylvania
12 reviews
47 helpful votes
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Great site to find discount designer items! I got a Motel dress that I really wanted for 25 dollars instead of 80 that it sells for on other sites! It's members only so you have to sign up but that's fast and painless. Shipping is fast and there are coupons online from time to time so be sure to look!

Date of experience: September 12, 2011
Australia
1 review
0 helpful votes
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I LOVE this website
January 20, 2015

I LOVE this website. Ive never had a problem with it. Communication has been brilliant and my items always arrive in perfect condition and exactly as described. Plundr is the only website I ever buy streetwear from. I would recommend it to everyone I know.

Date of experience: January 20, 2015
Nevada
2 reviews
12 helpful votes
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Where to start, This company has the worst customer service I have ever experienced, There is no call centre to call when you have a problem, the live chat is not operative, if you email them as they advise you to you will be waiting over a week for a response and when you get one its a copy and pasted email with no information concerning your personal order. So I have been waiting for orders that date back to november 2014, they dragged it out and kept telling me it will be sent within a week, Nothing ever showed so I asked for a refund, it has been weeks and I have not got any refunds, and the amounts they keep telling me are all wrong? This has got to be illegal? How can they get away with taking your money and not refunding you? Is there any legal action that can be taken because they have basically stollen from me, and by the looks of it many others too.

Date of experience: March 8, 2015
New Jersey
1 review
4 helpful votes
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About 2 days ago I ordered a 150$ gift card that I thought would be emailed to me. It turns out I ordered the "gift certificate" which gets delivered to your house and not the "digital gift certificate" that gets emailed to you. Okay, fine. They told me they were able to cancel my order and the full refund would take up to 3 days. Well, its been 2 and it seems as if $1.94 got refunded to me... yes one dollar ninety-four cents out of $150. I stupidly ordered about 300 worth of clothing after that and my payments are still pending. If they don't refund me within 2 more business days they will be getting a very unpleasant call from me.

Date of experience: January 24, 2014
California
1 review
4 helpful votes
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While this site has great deals on their clothing, accessories and shoes... etc... It just sucks to have to scroll through a TON of stuff, click on one item to check it out, only to be bounced back to the very beginning of the list of stuff you were looking at. I don't know who created that site but they need to sort things out better. Maybe group the clothing in a more organize way. I don't know, but that part it was deters me from shopping on it more.

Date of experience: April 19, 2013
Alabama
1 review
1 helpful vote
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I ordered some gear from PLNDR going on 3 weeks and have yet to receive a shipping number but keep in mind I have a conformation # and money took from my account. I've wrote customer support to tell them I need what I had paid for and was waiting on a response which the site says in 24hrs but haven't even got that from them... NEVER will I order from this site again!

Date of experience: May 25, 2019
Canada
3 reviews
9 helpful votes
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I believe it's the same company that owns karmaloop.com, but it offers discounted clothing, "bargain bins", and just numerous deals with brands you'd find on karmaloop! This is my other favourite place to shop, i've gotten incredible deals and they always give out credits on their facebook fanpage through little contests (I won $75 already!). Super dirt cheap clothing for great brands, the only thing that puts me off is the hefty shipping price to Canada compared to karmaloop :(

Date of experience: March 12, 2011

Overview

PLNDR has a rating of 2 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PLNDR most frequently mention customer service, store credit and pre sale. PLNDR ranks 10th among Flash Sales sites.

service
5
value
4
shipping
6
returns
2
quality
4