They never sent my shirt $#*!s

I would never order anything from Plndr.com I have had nothing but trouble actually receiving merchandise from Plndr. Last year they "lost" my son's shirts during the USPS shipping. The worst part was that he had purchased the shirts with a VISA gift card he had received for Christmas. While waiting the many, many weeks for the order until Plndr realized that the shipment was "lost" my son used up the giftcard and had disposed of it. When we found out that the shipment was lost we asked for credit. Plndr had already credited the VISA gift card which we no longer had and told us there was nothing else they could do to fix the situation. This order was what my son wanted for Christmas from his grandparents. He placed the order 12/3/14 and received 3 of the 7 items 12/9/14. A week before Christmas I called Plndr's "Customer NON-service" department and was told that they had been having difficulty getting the "presale" ordered products out to customers but that my son's products were in the warehouse and we would definitely receive them before Christmas. It was very disappointing to have to tell my parents that all the gifts they bought my son for Christmas would not be available for them to give him on Christmas. I wasn't overly concerned since I knew my parents were staying with us until January 2,2015 giving the items an extra week to get to us. When that date passed I knew we had another 8 days because my parents would be coming back January 10,2015. My disappointment was elevated when they left January 12,2015 to return to Texas. Then on Wednesday 1/14/15 my son received an email from Plndr stating that his remaining items have been shipped and can be tracked through UPS. My son called me later on the night of the 14th asking if his products had been delivered I said no, because I had just spoke with Plndr's "Customer NON-service" department earlier that day and was told that the products had shipped that day. I asked my son to forward the email to me. After clicking on the UPS Tracking link provided in the email I was very confused because the link indicated that the package had been delivered Tuesday, the day before. It wasn't until I reread the UPS information and realized that the delivery date was Tuesday, 12/9/14 and that Plndr had provided the link and tracking information from the first 3 items that were indeed delivered on 12/9/14. I sent this email back to Plndr and asked for a correct UPS Tracking link. What Plndr sent me on 1/16/15 was NOT a LINK to UPS, but just the correct tracking number with the current delivery scheduled for Tuesday 1/20/15. I do not expect to actually receive the package and would still like to have the UPS link so that I can monitor the progress myself. Assuming we do receive the package on 1/20/15 that means it took 49 days/7 weeks/1.63 months to receive the merchandise my son ordered for Christmas. I'm VERY unimpressed by PLNDR's support.

Karmaloop is another brand they own.