I ordered some gear from PLNDR going on 3 weeks and have yet to receive a shipping number but keep in mind I have a conformation # and money took from my account. I've wrote customer support to tell them I need what I had paid for and was waiting on a response which the site says in 24hrs but haven't even got that from them... NEVER will I order from this site again!
I believe it's the same company that owns karmaloop.com, but it offers discounted clothing, "bargain bins", and just numerous deals with brands you'd find on karmaloop! This is my other favourite place to shop, i've gotten incredible deals and they always give out credits on their facebook fanpage through little contests (I won $75 already!). Super dirt cheap clothing for great brands, the only thing that puts me off is the hefty shipping price to Canada compared to karmaloop :(
I have placed at least 6 Plndr orders in the past year, and every order has been perfect.
It matches what's on the site. The shipping is phenomenal. (3-4 days, every time) It's affordable. It's Plndr, and I would recommend it to anyone that wants some fresh gear.
Karmaloop has better selection IMO, but it doesn't have 30-80% clothes. You will eventually find something ya like, guranteed. You're wallet will like it too..
I placed an order on 12/9/16 my credit card was charged that day. After a week I had not received the shipping confirmation, I emailed PLNDR and was told it took 10 business days to process an order not ship an order, When I ordered the 2 tee shirts I was never told I would not receive this order by December 25th or the items were on backorder. I would not order from this company they will charge your card before they process your order. This company is very deceitful!
Going by various reviews floating around the internet, PLNDR was awesome in 2011 but since then has turned to $#*!. Unfortunately I have just placed an order with them for the first time, will update when/if they arrive as to the quality & service I get when it looks like I'll most likely need to return items...
For name brand clothes they fell apart on me pretty quickly. I was happy with the low prices though!
They have amazing sales but BEWARE, If you want your items right away it will never happen. I placed an order on 01/08/14 I receive a shipping conformation a couple days later. I thought it was my entire order but no it was only one of the items I had ordered. I have yet to receive any shipping conformation on my other two items. I called the company almost two weeks later (today 01/20/14) an my order is still being processed, not even shipped yet. I don't think I'm going to by anything for this site again.
I ordered 4 items from plndr on jan 4. Ten days later 3 of the 4 items are delivered. I wait a couple days for my last item to arrive but nothing, so i email them and they told me it was a pre sale item and it would be shipped in 7 to 10 days... Its been 5 weeks and still havent got my order. I emailed them today and they said they're having problems in thier warehouse and my item will be shipped as soon as possible. Don't ever buy from plndr ever.
NEVER buy from here. I bought the items on Jan 19 and its the end of January and they still haven't shipped yet. They keep giving me the same bogus reply over and over on customer service. And when i told them to not send the presale item because i found out it would take longer they tried to refund me half of what i paid. Then they refunded the shipping as replacement but the shipping still didn't make up the ten i would lose. I had to go to VISA to get my money back. They are very unprofessional. Buying from here would be a waste of time.
I made an order on Dec, 2 2014 and Dec, 4,2014 so they would be here by Christmas and its Jan, 15 2015 and I still don't have my order.
One of my orders just shipped on the 13th and they Still gave me ground shipping after I have waited over a month for my order! While looking at the tracking number online the package has not event left the warehouse. And my other order still is pending.
I use to buy from them very often but I don't think I will anymore.
The customer service ignoring my emails and Im here almost a month after Christmas with half my gifts still not here.
I placed a test order on Jan 28 and then got an email from the CEO saying all this BS about so many things were going wrong with their shipping department and that the shipment would take a little longer than normal. I then got suckered into buying again on Feb 6 because of a "good deal". I tried emailing the CEO and the customer service department but no response. I then just got an email saying that the product I ordered never came in and that they would give me a 150% credit or refund my money. The problem was they didn't tell me which order they were talking about. It's Feb 24, still no products :( Lame!
Looking at all these bad reviews they sound about right... Recently ordered a good amount of items about 2 weeks ago and havnt heard or gotten anything? No emails, no way to contact, and poor shipments. Not cool that a good amount of people have this problem... Fishy
I purchased some boots from them wore them all of a hour and this is what happened. The shoe is falling apart. I will never purchase anything from them again.
I placed my order Dec 22 and have yet to recieve it. Plndr no longer has a customer service department which mysteriously vanished after plndr started stealing peoples money. Plndr falsely advertises that it has a live chat option and that they will reply back. They flat out dont. I believe this company is operating illegally and that a class action lawsuit is in order. Anyone willing to sue plndr with me?
I was a loyal customer for a year, but they fell off in a major way. I ordered items on February 6th, and haven't heard anything. I can't get through on the phone, no return of my emails... and when I left a comment on their Instagram page about my order... and they blocked me! I do b t even want my order anymore just a refund... if anyone finds out anything about this sham of a company hit me up *******@gmail.com
This was single handedly the worst site on the internet to buy from. I would trust a sketchy guy in a dark alley before this site. Ordered one item, a bracelet, its been 20 days and they not only missed the xmas deadline they promised me, customer service sucks! I think they are running this "company" out of some basement in chinatown. Karma loop plndr should be completely embarrassed by their lack of business acumen. Who is running this company? I would love to know how they can still afford to keep a horrible site going like this. DO NOT SHOP HERE THEY ARE FRAUDS!
I bought a sweatshirt that i never received and after a month I finally asked for a refund. 2 months later I still haven't gotten my refund. Please if you value your money and time don't buy from this site.
Horrible Customer Service!
They make returns an absolute Nightmare! They Never responded to my email. (Its been over a week), I was on hold for over an Hour and a half before I finally got someone on the phone. She was polite but the sites policies are horrible. Everyhting on it is only available for Exchange or Credit. No way to actualy get your money back. Enjoy!
Will never order from this site again
I have never written a review for a business before but I felt compelled to after today. I got hooked on PLNDR/Karmaloop because of their cheap prices and relatively cool stuff. Their customer service is by far the worst of any company in any field whether it be clothing, home goods, food etc. Not only do they not have a number to call you have to do everything by email or chat in which they take a while to respond to and will leave or not respond if they feel. They don't respect the customer first mentality at all. I was entitled to a refund since my item was returned within 14 days as an email i received from them stated and the paper which came with the package did as well. I returned the item in time but was granted store credit, I wrote them and explained how i followed the guidelines and they stated since the item was a sale item I was not eligible. Not only were they wrong but they refused to correct their mistake. The associate left the chat room abruptly when confronted about the error and despite the literature i got with my package all PLNDR items can only be returned for store credit. This isnt the first awful encounter I have had with them, I really suggest everyone take their business elsewhere. Todays purchase was the last, stick with jackthreads everybody.
Hello, Let me start off by saying that I am a fan of you guys and the clothing on your site. You guys offer a great selection of items at a great price. However, the past few times I have order clothing from you guys, my order has been cancelled. As I check the status of my latest order, it has been cancelled as well. I am highly frustrated and extremely upset about my order being cancelled because I am set to leave for Las Vegas in a few days and I was looking to wear what I order in Vegas. I now would like to know when will my purchase be refunded to my card.
Answer: Bro I'd get a refund asap, did you pay through PayPal? I'd only buy from them through PayPal now because thats the only way you can claim your money back, they still owe me 300 from last year and dont seem to want to help at all
Answer: What you are experiencing is not an error so much as a blessing in disguise. Your computer is trying to tell you not to order from this site. You won't get what you ordered anyway, they'll just take your money and laugh all the way to the bank.
PLNDR has a rating of 2 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PLNDR most frequently mention customer service, store credit and pre sale. PLNDR ranks 10th among Flash Sales sites.