Rihoas

The way they handle returns is atrocious. I had to cover my own shipping cost for the return, and they also subtracted the shipping cost it took them to send it to me, even though it wasnt my fault the item description said one measurement and when it arrived it had a different measurement. Buy at your own risk because if you want to return an item you will lose your money. Not to mention that I had to email them to remind them that my returned item had arrived for 3 weeks and only then did they issue the refund. Unprofessional overall and I will avoid their products in the future.

I made a purchase of $290. Said purchase was never delivered. They then emailed me in an unencrypted email asking for my personal information to allegedly "reship" the items. I told them I would not be providing that information via email and would like a refund. I paid using shop pay so I know they had the accurate information. They told me I could have $80 in a store credit as the postal carrier THAT THEY USE will have likely damaged the items. I replied that I'd be filing a dispute with my Credit Card company and the BB. Now I am leaving these reviews so no one else gets SCAMMED by this $#*!ty front of a clothing store, like I did.

I have been using Rihoas for years now and can honestly say it is one of the BEST places to buy clothes online. It's the only place I shop now… they have everything and the community is so great at leaving honest reviews regarding sizes, styles, and quality. You can search your height and weight and get the size you need based off of reviews. They also always have some kind of coupon available so it's also affordable. I've never had an issue with returns (although honestly most things fit so I've only had to do returns a couple times). Definitely shop here. Thanks

I used Rihoas carefully first time last year due to many companies through Facebook are fake. I can honestly say that I have never had a problem and have ordered many thinks since in clothing line. Always delivered and good quality. Some deliveries are quick and I assume in the uk others take longer as they come outside uk usually china, but still delivered in good time.
Cannot comment on customer service as I've never had to use them. But I've bought tops etc about 4 times over a few months and never had a problem.

Initially I did have a problem with my item not being eligible for a return because it was past the return time, however, the company did reach out to me and were able to provide me with a solution. Their customer service were very nice and friendly through the process, and I feel like they do care if their customers are satisfied with their purchase. I'm pleased their helpful customer service.

This is a 5*star company. I do a lot of online shopping with various businesses. Spend hundreds monthly, some times weekly. But out of all the various businesses that target womans clothing this one is by far the best one out of the bunch! Not only are they reasonable, affordable,Makes you feel like the middle man days are a thing of the past...their are a few disappointments every now and then. But over all I give them a 5*****if you are a clothes shopper for the latest style in woman's clothing. Check it out!

The dress fit EXACTLY how described and fit my body so beautifully and nicely! So comfortable and great material and put together nicely. The only reason I gave four stars is because the color is much darker in person than it was in the picture! Which I didn't mind because I loved the color but for someone who wants exact same that could be a tad frustrating. Overall great experience. Thanks for better quality.

The first time ordering clothing from Rihoas I had previously just ordered swimwear so I was nervous. When I received my order I was surprised that everything but one item fit and looked so good on. I am excited and can't wait to place another order. Then just before I was about to order again, I suddenly received a coupon from rihoas in the mail, which will save me a lot of money. Thank you very much!

I've seen a lot of reviews about the quality and returns process for Rihoas being very negative. I do believe you get what you paid for, the quality isn't always great but when you've paid £8 for a top...you can't complain. In my experience, I usually order a few items knowing I'll keep at least 1 or 2 and send the rest back. Their maternity clothes were great. I've never had an issue sending items back and getting a refund. It's all done online via their portal, it can be a bit of a faff and it's not 100% intuitive I've never had a problem and will order for them again

I took a chance with placing an order after seeing a FB advert and checking out their website. I placed my order with free delivery - delivery took less than a week from China and everything was as ordered and perfect and they kept me up to date with order progress and tracking.Will definitely order again and recommend.

As always very pleased with my purchase,I had a slight problem with one item,the customer service was amazing,they replaced it admittedly. Rihoas is the only company I use for my diamond painting kits,fantastic value and quality and very quick delivery to the UK,thank you very much,from a very happy customer

I really do simply adore Rihoas Clothing. I know I will find something beautiful and they will fit beautifully. The fabrics are amazing and the designs flatter me every single time. Currently I have almost two entire summer wardrobe full of Rihoas, designs. I think I could be a great reviewer!

Rihoas has awesome customer service. I was able to share my concerns /comments through emails. The reps replied kindly and offered great solution. I ordered dresses and skirts from Rihoas and have been very satisfied with the quality. Thank you Rihoas for providing such outstanding customer service and the clothes I received were as I what I Expected.

This was my first order I placed. I usually like to put things I'm interested in in my cart and then go back and sift through what I really want and delete what I didn't really want. Well the page glitched and then all of the sudden my order was placed! I didn't mean to do that because I was also wanting to apply my coupons that I got for being a new member and for spinning their wheel thing. So I contacted customer support and they were great! They refunded me the portion of the coupon and it was applied to my card in a few days. Well I received my items today which did take a little long but it does come from China lol. I liked most of my items but I do have to return two things. I hope the returns are easy! Maybe I will be able to update my review after I get my things returned. Thanks

I like Rihoas. When I first started shopping at Rihoas I was very skeptical because of how cheap their clothes were, but when I ordered some clothes, they felt and looked very nice, and the material was nicely made too. I wouldn't recommend ordering jewelry from Rihoas though because they do turn dark and make your skin turn green, but, their clothes are very good quality regardless of their price. If you are wanting to buy something on Rihoas, look at the reviews and pictures to see what it looks like on other people and to see if you need to size up or down. I do this all the time and it really helps me make my shopping decisions better.

I have been buying off RIHOAS for a few years now the quality is really good a good size range, items come quickly returning items is easy if you need too. Customer services are excellent if you have a problem. RIHOAS is now my go to for clothes. This is definitely my real feeling!

Take to long to email us back, product never arrived and they did offer a refund.
I did my first ( and last) purchase at 03/28/23 and the package was supposed to be delivered in 10-15 days, but never arrived. I tried track it but there's not update since 04/02/2023. So I emailed the company asking for a redound, but they took days to answer me back and when they did, they just gave me two options: have the same amount that I spent as credit for future purchase or they will try ship my product again. I really didn't like, I would rather a refund, because a new ship date means more wait for me. It's been 2 months already! Anyway, I choose they ship my product again and they never email back.

Quality and size does not match the pictures, they make return almost impossible, even if you do, they never provide full refund. Absolute scammers. Beware.

This dress really exceeded my expectations. I have gotten compliments every time I wear it! It's made of comfortable polyester material that is super breathable. I love the tie in the front, too. This dress would be easy to dress up or down depending on where you're going. The straps are adjustable, also, so I feel it would work well for all body types. I highly recommend it! And I want to buy more!

Overall happy with the purchase, it's a decent bikini. The fabric is soft and the color is gorgeous! Moreover,
I am really satisfied with their customer service, they replied to me quickly and answer my questions patiently, I do recommend this shop to you.