I loved how everything was so easy to find on the site, prices are really good and such a great variety.
I've bought a few things from NZ sale and I am very happy with my purchases. The only thing is waiting for it to arrive, sometimes takes awhile.
I love shopping with nzsale because majority of stuff I've ordered has always arrived before their estimated delivery time which is a big yes for me.
Fantastic deals.
Sharp prices.
Good service.
Easy to shop and navigate the web page.
Informative so you never miss out.
Will remain a loyal shopper.
Good shopping experience with Nzsale would be even better to have more physical shops around central Auckland
Your team does an excellent job from purchasing items to returns, a service I have used twice in 8 years.
Great no hassle transaction. Well packaged goods and items delivered within time frame as advertised. Very happy over all.
Wide range of products are available. Top brands at very low prices. No problems for shipping to New Zealand. I usually buy nearly every two weeks.
Have tried to email them multiple times with no response, as it has been nearly 3 weeks and they haven't even shipped my item.
Awesum app on my phone. Bargains galore every week... makes it very easy to shop on the go rithout goj v near shops. Perfect..
My review is the nz online is the best for me as you can see I've been shopping non stop. I would love the 500dolars shopping spree. Merry Xmas
WORST ONLINE EXPERIENCE EVER! I bought a pair of Ugg boots on NZSale on 21 March 2020 and this was acknowledged on the same day with an email from NZSale. All fine. On 31 March 2020 I received a tracking report which showed that my boots were packed and had been despatched. All fine. COVID-19 lockdown then began so I was not concerned that my boots had not arrived. But with online shopping now back to normal, today I tried to contact NZSale to find out when I could expect my boots. I could only go through their "Ask an expert online - an expert answers in minutes" link. The auto-generated responses were useless and in the end it suggested I paid $2 to get more info! I persisted with the "expert" and it then told me I could talk to a lawyer. I clicked through thinking it was their legal team and the link took me through to what was obviously a commercial arrangement with a "team of lawyers" and they would answer my question for $8. For me, this was not about the $2 or $8. It is about the WORST ONLINE EXPERIENCE I HAVE EVER HAD.
Hi Sally, thank you for your review and I am very sorry for the experience. I would love to assist you with your query. Could you please let us know your issue and we will definitely look into the matter for you. Looking forward to your reply.
Wouldnt let me log in and then told me card had expired, had to cancel out and redo, the whole thing took ages.
Hello Wendy, thank you for sharing this with us. I apologise for the delayed reply. I am sorry to hear about this experience and please let me know if you have any other queries.
When I received my dress it wasn't the best quality, and the jumper wasn't what I expected but still ok
Hi There, Emily. I am sorry to hear that you weren't too thrilled with your products. If this issue is still pending, please give us a call on 04 974 7258, or pass your order number on to us here, as we would love to give you a hand and make things right. (:
In general it's good. But prices aren't always genuinely cheap. Specially those luxury brands, more expansive than buying locally.
It is a magical journey through every shop I could ever want at my finger tips, anytime and anyplace.
Always happy with goods sent, when I jad occasion to query something, response was quick and courteous
I buy regularly from nzsale, they have great stuff at great prices, however, as I live in NZ, it takes forever to get stuff.
Love using and buying from your site it's super easy and as a wide range of products to suit every need and every person. AAAAAAA++++++
Bought a JBL charge speaker for $150 and never recieved it, tried multiple times to contact NZsale but could not get any response. Very frustrated. DON'T BUY FROM THIS SITE!
Hi Lily, we appreciate your feedback and review and sorry to hear that you have not received your order nor had a response from our Team. Could I ask you to please call us at Head Office Ph 04 974 7258 so that we can look into this for you and resolve this as quickly as we can.
Overview
NZSale has a rating of 2.6 stars from 674 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NZSale most frequently mention customer service, store credit and commerce commission. NZSale ranks 4th among Flash Sales sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mitchell, thank you for your rating and I am sorry that the item you have ordered have not reached you yet. Please let us know the order number and I will investigate the order status for you. Hope to hear from you soon.