Its like an adventure, you are not sure what you are going to find when you 'click' to open the email and there you are... awesome shopping at your fingertips on a website that's so easy to navigate and purchase what you want!
I am an international student, so I kinda like this website. A cheap barging is what I want and what you provide. But the thing is, it took about half month for my goods to delivery. That is really a long time. And I also hope NZSale can set a free shipping price. Like if you bought over $50 or $100 we can ship for free. That definetly will attract more customers. Cuz that is what Chinese barging website do. And they make a lot.
I would never use this company again, nor would i recommend it. I made an order, 5 times they changed the estimated delivery date. By the way nothing comes out of nz despite the name, doesnt come from Australia either where the site claims to be from, it seems there products come out of china. So after afew emails they told me my items had arrived in there warehouse in Australia and they were packing them for dispatch to nz and they will be sent in afew days. Today on the 5th time revised day of the estimated delivery i have an email saying my order has been cancelled as the supplier had insufficient stock. I am very anoyed about this as i wasnt just buying junk, it was special formula bottles for my baby. Rubbish company, rubbish service
There is such a great variety of different products in different sales. I have brought great gifts and a lot of different things I need. Only thing that is sometimes annoying is how long things take to be delivered but I've just learnt to factor that in.
We have ordered a number of items recently and all were as good as expected - the free So & Co New York watches are fantastic! Delivery time frames were well documented and kept up today online at NZ Sale
Shopping is very easy and convenient with nzsale. The delivery is almost always on time. The prices are affordable. There are so many choices. If you are a busy person who loves shopping, nzsale is perfect for you!
I have made several orders through NZSALE as I love the variety of quakity products you have on offer and usually alot of my favourite brands.
Ordering is simple. A great service all round.
Thank you.
Over the year I have made several purchases thru NZSale. Most of the time goods were delivered in good condition and within the estimated time however my last purchase of Kate Spade Wallet (Invoice no. *******) which was bought as a present was cancelled. I was supposed to received it 4th July. Emailed twice then received a reply 9th saying that order is in the system, its special order and would be dispatched directly from supplier's warehouse. 12/7 Email they still couldn't say when it would be dispatched. 18/7 supplier's processing the order and would be dispatch early this week. 22/7 suddenly received an email my order has been cancelled! Hasn't received any reply from them. I had to break the news that the present it late and now I have to tell her that it is not coming! NOT HAPPY!
Hi S. S, thank you for your message. I am sorry that the order has been unfulfilled due to stock issues.To explain why this has occurred, our business model is structured in a way that we generally do not hold sales event stock in our warehouse. Most advertised items on our website have been held aside for us by our Brand Partners. Hence, there has been stock shortage on our supplier's end and that is the reason that the order could not be fulfilled. I am sorry about this.
Ordered a pair of boots but was disappointed when order was refunded as the size was out of stock even though it was available to order on site. Happened again on same site when it was advertised and I put in another order for a different size. Finally on the third encounter, I managed to order another pair and hopefully this time the size is available.
Hi Monica, we appreciate you taking the time to share your feedback. We completely understand the disappointment of missing out on an order - it definitely seems as though something has gone wrong with our inventory levels of this item. Should you have issues, please don't hesitate to reach our Member Relations Team on 04 974 7258. We're here to help :) xx
I am overwhelmed and very happy that I was able to get my hands on such cheap, and quality goods.
I love the deals, especially with having 8 children and studying with University of Auckland so this is very much necessary for me.
All my things are here before Christamas, so i am wrapped.
I love the communication between NZSale and myself with dispatch and stuff.
I really like that fact that we see NZ dollar prices and don't have to be shocked with the price that comes out of our banks as if it were from another country.
The only downfall for me would be the time a cetain product took to arrive, but other than that, I will continue to love shopping this way. The saving me to go to the store and at the same time, saving my gas is a BONUS.
Thank you for the opportunity to send in a feedback as well
Have been very content with all but one of my purchases which have been absolutely worth for all what I have ordered and purchased. The quality is excellent each time and you know the value is greater than what you have paid
I ordered items in January and it is almost MARCH and no sign of my order. I still have a missing shirt from this order number: *******; a missing coat, shirt and scarf from this order number: ******* and missing sunglasses from this order number: *******. I use this website a lot but it has become significantly worse recently and is almost unusable as a service. It is far too slow and annoying.
Hey RL, thanks for reaching out to us here and I'm really sorry to hear the delay of your orders. For order no 28442423, this was just dispatched on 26/1 from our warehouse in the UK and I do see that my team mate has provided you with the tracking details through contact message no 4793551. As for order no - 28482261 the shirt and shirt was just delivered to you. The scarf is being prepared to be dispatched. And lastly for order no 28513008 - this has now been delivered looking at the tracking details. Again our apologies for the delay and we are working hard to get back on track to deliver items to you within the estimated dates. If you need anything further, please do reach out to us.
This site offers a range of products you can't find elsewhere at amazing prices. Really easy shopping experience on the site, and pretty quick delivery on a lot of the products too. Really great website.
All good quality product and different to what you buy in every day shops. Love that you can buy something affordable that is different to what everyone else has and it gets delivered right to your door!
Considering how busy the help team must be, the respond time was quick and the information given was clear and helpful.
I was able to remedy the error I had made with my order.
A pleasure to deal with.
I have been shopping at NZ Sale for a few years now and have found it to be an excellent site for sale price goods. I do all my shopping on line and a big percentage of that would be on NZ Sale. It is great for good priced children clothes that I buy for my grandchildren. The service is great and there is very good options for seeing where your order is. I have reccommended this site many times.
The experience of NZSale.nz varies... some months the sales are innovative and interesting, other months they are repetitive and 'much of the same'. The trick is clearly to keep looking! Mostly shipping is spot on and arrives when it's stated it will.
Good afternoon, Michelle. We appreciate the time you took out of your day to share your thoughts with us. I would be happy to pass on your feedback regarding sale verity, as I am sure our teams would be happy to look into this. Thanks again!
Very good shopping site. Just need to ensure the payment gateway is able to accurately discriminate when one is in NZ or not
It would be good if the site could be navigated as easily as the sister one BuyInvite with regards to categories, sizes, account tabs etc
Great quality with anything that I have brought, the website is so easy to use, even for me!
I love the way you can track your parcels and how easy it is to return the product if it dosent fit.
I recommend NZ Sale to everyone.
Ordered from NZ Sale 18th October, 18th December and still have not received the items. Have contacted NZ Sale 3 times asking what is going on and get nothing but a computer generated response. Crap Service... Crap site... really disappointed!
Do NOT buy from this site.
Hi Lexine, thank you for taking the time to share your review and sorry to hear that you have not had any resolution to your query regarding items that you have not yet received. Could I please ask you to reach out to our Head Office on 04 974 7258 so that we can assist you with resolving this as quickly as we can
Overview
NZSale has a rating of 2.6 stars from 674 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NZSale most frequently mention customer service, store credit and commerce commission. NZSale ranks 4th among Flash Sales sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Doreen, I am very sorry for the experience. Please let me know the order number you are referring to and I will look into it. Thank you