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R L.

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  • 1 Helpful Vote
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Experience: Shopping

Member since February 2019

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1 Review by R

I ordered items in January and it is almost MARCH and no sign of my order. I still have a missing shirt from this order number: 28442423; a missing coat, shirt and scarf from this order number: 28482261 and missing sunglasses from this order number: 28513008. I use this website a lot but it has become significantly worse recently and is almost unusable as a service. It is far too slow and annoying.
Blake S. – Rep
Hey RL, thanks for reaching out to us here and I'm really sorry to hear the delay of your orders. For order no 28442423, this was just dispatched on 26/1 from our warehouse in the UK and I do see that my team mate has provided you with the tracking details through contact message no 4793551. As for order no - 28482261 the shirt and shirt was just delivered to you. The scarf is being prepared to be dispatched. And lastly for order no 28513008 - this has now been delivered looking at the tracking details. Again our apologies for the delay and we are working hard to get back on track to deliver items to you within the estimated dates. If you need anything further, please do reach out to us.

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