Customer service was great. They resolved an issue pronto!
They sent my order because Paypal contacted them. Otherwise, it'd have never come.
I've bought things 3 different times and have got it on time with no problems yet.
Dont buy from NOMORERACK. Bad service, very slow shipping n also they shipped me a wrong item which much cheaper than the ones that i ordered.
Slow Shipping and lied when I received a broken item said they were out of stock, still selling them on their site, STAY AWAY FROM THESE SCAMMERS
Hi Jon M.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Believe everything these people say about NOmorerack. They are truly a scam!
Hi Alice K.,
We sincerely apologize for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we may assist you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
It is interesting that this company stays in business.
Hi Seth C.,
We sincerely apologize for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, please let us know how we can assist you with your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Ordered several items on Thanksgiving. They lost my order. I WOULD NOT RECOMMEND ORDERING FROM THIS SITE.
Ordered 3 items. Got confirmation. Package received with one item. No explanation.
Have ordered twice. Received great merchandise on time! No complaints what so ever!
This website sucks $#*!! It doesn't let you login! The items are a piece of $#*!!
Hi Jennie D.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Im glad i saw these reviews first this place sucks.
Ordered a watch two weeks ago and just notified that they can't deliver it
The tablet I ordered was a piece of junk!
Do not order from these people!
Don't buy from this site take so long to get the package
OUTSTANDING CUSTOMER SERVICE! LOVE THIS SITE.
QUESTIONS ARE ALWAYS ANSWERED. I WOULD RECOMMEND!
GREAT BUYS!
NEVER EVER AGAIN - HORRIBLE CUSTOMER SERVICE - ORDERED BOOTS ACCORDING TO THEIR SIZE GUIDE - WERE TOO SMALL - CAN'T RETURN OR EXCHANGE -
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Answer: There return policy is to lie to you
Answer: I think everyone in this position should start filing reports with the authorities! No reputable business treats customers like this. Get the word out on this scam company. It's the ones who give up and walk away that keeps choxi/nomorerack alive
Answer: I believe it depends on what you order, and from which "partner" company is offering it. Folks, Choxi is not shipping this stuff out. They are however, the ones raking in the cash. The reason you get so many packages is because it is being shipped from those companies. Choxi is the middleman. IF you got your orders correct, Good for you, I for one am happy that you didn't have the nightmare of dealing with what a vast many of people have. But, No, there are no exaggerations... I can only speak for myself, and, use facts supported by documentation. The comments I read seemed eerily similar to my own. The ONLY reason I got refunded was due to the involvement of the BBB of NY. I was getting ignored and a run around before that. Choxi is NOT holding the companies that are sending shoddy merchandise or not sending merchandise at all accountable. It seems that they don't care, after they get paid you are on your own. Does this mean they can't change those faults. NO, it doesn't. It does mean that they need to vet their partners a little more stringently, and to hold them accountable, before subjecting consumers en masse. What I wrote in my first post is the complete truth.
Answer: Consider yourself lucky they do not ship to Canada. Horrible company to buy anything from! Would definitely NOT recommend buying from them - even torn newspaper for a 2-year old to have fun throwing them away. They will find a way to mess up that too.
Answer: I never had any issue with items that I bought.
Answer: There is NO return policy. One item I bought from them was not at all what was pictured and di not fit. I returned it to them with the label they sent me, only to have it returned back to my home saying it was not a valid address. What the...? It is their label! And I was only credited $ 6.00 of the $17.00 purchase price. They said they only accept items for return if they are defective. Another item was defective, so I i quired how to get an exchange for a workable item. They would not even exchange it, nor refund my money, nor could I send it back. They are liars and just want your money for the crappy products they sell. DO NOT BUY FROM THIS COMPANY.
NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 705th among Discount Shopping sites.
Hi,
Good day! I would like to begin by saying that we apologize profusely for the inconvenience you have experienced with our website. Delivery times vary for each item. As stated on the FAQs link of our website, it normally takes 2-4 weeks for an order to be delivered. We are sorry to hear that you have not yet received your order. Rest assured that we are more than willing to have this matter immediately resolved for you. If you can please email the details of your account to experience@nomorerack.com, we would be more than happy to check the status of your order and help resolve this to the best of our abilities.
Again, we apologize for any inconvenience. Rest assured we are working around the clock to deliver you unbelievable deals and make sure your nomorerack experience is always amazing.