NoMoreRackReviews 2,048

I ordered from this website and then discovered all these horrible reviews, so I was really nervous. Now, the facts: I placed my order on 12/3/13, received a confirmation email right away, and today 12/11/13 I received my package ( the shipping took a week and the delay was caused by winter storms, not the website). I didn't receive a shipping confirmation via email, however on my account on the website there was a Fedex tracking number that not fake. :) The Dawgs boots are just wonderful - I absolutely love them! And they were ½ off the lowest price on i-net! So I'm very pleased so far. I'm not sure if I order from nomorerack again (I prefer Groupon), but hopefully they are improving. I also would buy only goods for which the maker company is clearly stated to avoid counterfeit.

I realize it is Christmas time and their warehouse is crazy busy. To not ship a product within 24 hours, 48 hours max is UNACCEPTABLE!. This was my first order from nomorerack.com and if this is their normal business practice it will be my last. I can assure you Overstock.com has the same merchandise and certainly does not hold orders. I would suggest them to be honest on their website that they won't be shipping the products out for however long not it can take 10- 14 days to receive. For people like me that live in major cities we normally receive items within 2 to 3 days. Their shipping policy is very misleading..

Super slow at shipping. If you need it quickly, look elsewhere. I am still waiting for my tablet, I have contacted CS many times with little help if any at all.
My mom has the same tablet that I ordered and it quit working after 3 weeks. Now she is having problems with service support of the product, the items electrical terminals was held together with hot glue instead of solder. I would go to another site and pay a little bit more and save yourself some headaches.

I hope this helps others! I ordered sheets back in November. I thought it was odd that I did not receive any tracking information a few days after I placed the order. I could not locate a phone number on their website, just email. So I emailed CS. No one responded back to me. I started to get nervous! I did find them on FB and posted my issue on their FB page and I got a response right away as well as the CS phone number. I also finally received an email with tracking info. I would recommend going to their FB page and posting your complaint. Because it is seen by many, you are more likely to get a response back in a more timely manner than going the normal CS route. I finally received my sheets 3 weeks later! I will not order from them again. I don't mind waiting if I am kept informed. My issue is with the poor customer service. Additionally, after reading many of the posts on this board, it sounds like the CS is inconsistent and not very reliable. Lesson learned!

If you un into a problem and expect to get it resolved through customer service, you are in for a real run around the bush, lies, double-speak and repeated/regurgitated responses. The phone number for customer service is never available. I pray not every transaction will result in conflict, so i gave this company two chances to make good on my negative outlook on them. Them screwed me each time. This last time they put a debit on my account, designated as recurring. I had to have my bank intervene. They do have some good priced onmerchandise, but man o man do they lie or cya. When my shipment comes in i will be returning it

I am not new to online shopping, I'm pretty sure when to avoid an online scam. But these people really drew me in. I ordered an Italian alligator embossed purse, I'm not stupid, I knew it was probably going to be fake plastic stuff but the price was good so I ordered it. When it arrived, I took it out of the packaging, there was no tissue paper that you usually find in a new item. I looked inside the purse and there I found pen marks as if someone had pushed an uncapped pen down into the purse, crumbs in the pockets and actual lipstick marks on the sides of the lining inside the purse. Then I inspected the outside. The handle was already losing the plastic outer shell. This is a well used purse sold as an off the rack, just got a bargain price. Not cool. Ok, if this was the only bad experience I'd be ok with that. I also ordered at the same time a pair of children's gold cross dangle earrings. When I got them they were gold foil and they dent and fold just like tinfoil. Not so great. So for me it is no longer nomorerack.com. It is nomoreofthat$#*!.com

I ordered 2 9" tablets from this place and now they are telling me that it will take 3 weeks just for them to update me when the order will be shipped... I emailed them explaining this was for xmass and are needed, they told me it will take another 2 weeks before I could get another update. I asked them to cancel the order and they said they could not cancel, even though it's another 2 weeks before we know when the order will even be shipped... I have disputed with paypal who indicated they had very limited contact info on them as well... That should tell you something... Find them on FB and watch the negative comments pop up and then get deleted non stop...

I placed an order on this site on 11/29 and received an email on 12/3 that the item had been shipped yet today 12/10 the USPS website shows that all they have received is the electronic shipping information... no package to ship. I have emailed the site since there is no telephone number to call and all I get is them telling me that they have forwarded the issue to the vendor. I'm a single mother and can not afford to buy another gift for my child since these funds are apparently gone. I'm disgusted!

I ordered a tablet on 11/22/13 and had not heard a word about it being shipped or in the process... nothing. So, of course, I sent an email to see what the status was. Same response I see everyone else on here got, a day and a half after I sent it. In the response it said that I would have to wait 5-7 more days for a further answer. I sent another email today and then just asked to cancel the order. One hour later I get the email that it had been shipped (how convenient).

I ordered two, 7" tablets from nomorerack via an advertisement I saw on Facebook, approximately 3 days before Thanksgiving for my 5 year old niece and myself, as a backup.
I received the first tablet 2 weeks later, then began reading and "buying" into the negative reviews on this thread. So, I began contacting the Nomorerack email. I conversed with Karen H. And Kristine who separately assured me that my tablets had
Been delivered, but I oh course, disputed that I'd only received one.
I thanked them both for their help and stated that I'll wait.
Well, today, one week AFTER the delivery of Tablet #1, arrived Tablet #2!
I opened the first tablet to try it out and realized that it came out of the box ready to use. Everything worked fine, including the camera, which isn't much to write about.
However, to a 5 year old, it's just fine.
So far, I'm very pleased.

I ordered on Cyber Monday. $126. Stupid impulse buy. I can't afford to lose $126, but I can't get a refund, even though I have asked several times. It's infuriating, and I am vowing to stick to my guns next time and never order online again, unless through Amazon. I don't even want to order from them again, either, because of tax.

I have heard nothing about shipping, and if I do get an answer, it's 24 hours (or slightly less) after I made the initial complaint or asked a question.

I need my money. I would rather have that, than the stupid tablet I ordered. I don't want it, don't need it, and I need my money! I admit, stupid. I need a computer for me, and this seemed like a great deal, but it's not a great deal, considering the hassle. GIVE ME BACK MY MONEY!

Hi Rafael,

Good day! Thank you for contacting us. I have reviewed your account and see your order is still being processed and will be shipped soon. To be safe, we let our customers know they should allow 2-3 weeks for an order to be delivered, although orders normally ship much faster. To ensure it is, I have escalated your order to our fulfillment team; please expect an update once we hear back. Thank you for your patience and understanding on this matter.

If there is anything further I can do to assist you please let me know. At Nomorerack, customer satisfaction is our main goal.

Thank you!

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less

On Mon, Dec 9,2013 at 2:03 PM,
Hello there,

I am a bit concern after reading all the reviews from your website. I place this order of 2 tablets and I need them by December 24. When I look in to the delivery policy state that it should arrive with in 10 to 14 Business day. Been Christmas time I just want to know if I should cancel my order. I am not worry about nothing really thing the credit card company offer to give a refund in the item does not arrive as promise and they will go after you. How ever I really want to those tablet because is a present to my nephews with their father pass away on November. Please respond so I can take action. I am confident this is going to come truth. But is there any reason that you believe this will not going to happened please let me know because I need to get those tablets for my nephews. Please respond. Thanks

I placed an order on 11/25/13 for a ring and pair of boots. Well the ring was shipped and I even received an email saying that the ring shipped and was delivered on Nov. 30 which was great. I emailed NMR on Dec. 1 to request info on my boots and they responded the next day Dec. 2 saying my boots were still processing and would be shipped soon. So now a week later I email again to see about any profess and the customer service is now saying the boots were delivered on Nov. 30. I told them I never received the boots and the post office didn't have any packages there either. They then said I should file a police report. I don't know how they were NOT processed yet on Dec. 2 but they were shipped on Nov. 30. Don't order from NMR they only send half your order then make up lies to cover up them stealing your money. They are a SCAM!