NoMoreRackReviews 2,048

Not much different that 95% of the others here. I ordered 3 items 12/9, one shipped 12/10 and I received it in about a week; the other 2, shipped 12/16. Of course the 2 are for my grandson's Xmas and were received on 12/23. They are similar but not what I ordered. I called *******225 and did talk to a live person, who gave me confirmation numbers to return "only" the items I ordered, not the ones I actually received. Should have looked at this site sooner. My bad. Needless to say, I won't order from them again and it doesn't sound like I would have much luck with a smooth return either.

I did order from this site....my sheets are do soft and great got on time....my comforter was just as great did as they stated ordered a size bigger for the effect....came on time....I ordered a clock though not to impressed, did come on time....the other two items came on time as well....I did get a special number to call to get direct help with a question though they did not understand English well, issue was resolved....so I don't think all orders are bad....I would not buy electronics from them that I use best buy or another company I can go in and see it work, check warranty etc....but for what I did purchase I am ok with....if you use your debt or credit card your bank will work with you on getting your money back you have that protection so if your not pleased go to your bank, they will return your money if it's junk.....

I placed and order for 3 steel men's neck chains got billed for 3 received! And keep getting the run around. They were Christmas presents and now i am out presents for family members. What a freakin joke this site is you can't reach anyone and when you email you get them same bogus message. I finally get a response and get told that all my items have shipped wtf is that i get scammed out of my money now too. NEVER AGAIN WILL I ORDER FORM THESE $#*!S!

Placed a order on December 7th. Got an email on the 14th stating the items shipped. The only problem is that the postal service has not received the items to ship, only the electronic label?!
You cannot reach a live person and their responses are scripted. This site might have some good deals but if you never receive the items or your holiday shopping and gift giving is ruined; how good is that?! This site has a lot to learn from amazon and eBay. Right now I am ranking it as one star and caution anyone from doing business with them. Especially if it's something important or the holidays or something that you need as guarantee by the company. The guarantees at this site are not valid.

I placed 2 different orders from this site. Order #1 missing 1 piece of Jewelry that stated shipped and I never got it! I did speak to a live person who after putting me on hold for 30min stated they would give me a credit. They did credit my account but I wanted the item and they could not guarantee shipping before Christmas which stinks. Order #2 I ordered 3 items once again 1 shipped correctly, 1 was the wrong item and 3rd stated canceled but NO credit issued. STAY AWAY FROM THIS SITE ABSOLUTELY HORRIBLE.

You can get a hold of customer support at *******225. I also ordered a number of items, the four most important I have not received. This includes two tablets with a tracking number in which the package did not contain tablets and two cordless keyboards with an erroneous tracking number. I ordered my items on Black Friday and I've been calling them almost every day since I realized they were saying the tablets were delivered but were not. They keep saying that all items should be here before Christmas however I have not received a tracking number. That gives them one day. One of the tablets is all I bought for my daughter.

I will NEVER order from this website again. I ordered Christmas presents on December 12th and still have not received my orders. I ordered a kid's motorcycle bike and when my husband was assembling it, all the pieces were not in the box. And on top of this horrible experience, they have TERRIBLE customer service. I have never seen a business where you have to email and they don't respond until 24-48 hours, and you don't get to speak to a live person. I wish I could take them out of business!

WOW... this site is now call nomorebusiness (at least from me). Ordered a simple new bedspread (59 bucks) on 11/4/2013, and was hoping for delivery prior to Thanksgiving... I saw where it said it could take up to 10 - 14 business days not to be shipped, but to be delivered), so I knew it might be close... I could write a book on how horrible the customer service was (15 emails after it did not arrive, first, after 14 working days, then after another 7 workings days (per there request to contact the vendor), then they asked for another 1 to 2 weeks (for what I don't know)... never once offered a refund, discount, anything to make this better, in fact, it seems that they can't make a phone call to the vendor to find out the status... sheesh. I was a lucky person as I had used Google Trusted Shops with my order, and within 2 e-mails, I was offered a 25 gift card, and they had told me that I would be getting a full refund from NOMORERACK... (which I got in a couple days and the gift card came in 3 days)... Not once did I get an apology, an update, a notice of refund, ANYTHING from nomorerack... they are the WORST! Thanks to Google for all the help... they are great!

I ordered two tablets from these useless people. I received a confirmation shipping email on one of them and no shipping confirmation on the other. I went to their website and logged in to see my order history. Well, looks like both orders have shipped. One of the orders has been shipped to the correct address and shows a delivery date that is about 3 weeks after my purchase date! Oh, and the other order, it was shipped to the wrong address and to the wrong state! This is totally unacceptable! I have tried contacting them three times via email. All three, times, I have received the exact same canned response..."due to the holiday season, we are a bit delayed in shipping your order... blah... blah... blah". They never addressed my original concern that one of my orders was shipped to the wrong address and to the wrong state! It was shipped to Illinois and I live in Texas! What the heck? I will never deal with these people again! They are useless and worthless. I am calling my credit card company today to perform a charge back on this order. Please stay away from these people and avoid lots of headaches.

Ordered back on 11/29. I was given a bad tracking number. It stated my shipment was being delivered in Missouri, but I live in New Jersey! Very frustrating and now they are not talking to anyone over the phone just email inquiries. It will take 24-48 hours before getting a reply. Poor customer service, feedback, and my overall experience with the company is a nightmare! I filed a dispute with PayPal/ bill me later so I can get my money back. Now my kids won't have their gifts. I hope the people in Missouri will enjoy SMDH! So frustrated.

I ordered Christmas presents online the first week of December. They guaranteed delivery by Christmas for orders placed before December 9th and I placed mine on December 5th. The order has been shipping in partial shipments, and the two most expensive items have yet to be received. In addition, 2 of the items they've already shipped me are not the items I ordered. I emailed nomorerack.com upon receipt of the incorrect items requesting an RMA # and refund and they didn't respond. A second escalated email resulted in an email response simply stating the order has been fulfilled and my email inquiry is now closed. THIS COMPANY IS FRAUDULENT. STAY AWAY! I'll continue to email them and make phone calls but I'm afraid my money is lost and I'll never get the items I purchased. Learn from me and shop somewhere else.

THEY SENT THE WRONG PRODUCT AFTER IMMEDIATELY TAKING THE $$ AND THEN SHIPPING IT OUT 3 WQEEKS LATER, THEY SENT WHAT APPEARS TO BE USED PRODUCT AND IT'S THE WRONG COLOR, I ORDERED RED, AND THEY SENT PINK, IT WAS SUPPOSED TO BE AN MID GOOGLE TABLET THEY SEND SOME OTHER BRAND CALLED IROLA! IT HAS SCRATCHES ALL OVER THE SCREEN! IT'S RIDICULOUS, LOOK ON NATIONAL NEWS, THEY ARE THERE WITH A LOT OF COMPLAINTS CHECK THE BBB LAST COUNT WAS AT 1636 THAT I WAS AWARE OF! DO NOT USE, I HAVE PICTURES DO NOT USE THESE PEOPLE NOT GOOD BUSINESS, ALSO THEY FALSELY CLAIM TO SHIP WITHIN 10-14 DAYS THEY DO NOT!, THEY WILL TELL YOU 4 OR 5 DIFFERENT THINGS ONCE YOU REQUEST INFO, THEY WILL TELL YOU IT SHIPS WITHIN 3-5 DAYS AND THAT THEY TELL THEIR CUSTOMERS 2-3 WEEKS TO SHIP, BUT NO WHERE ON THE SITE DOES IT SAY THAT, READ IT ALL CAREFULLY, AND JUST KNOW IT'S A LIE!

I wish they would let us give less than one star! This website is horrible. I wish I had looked up reviews before ordering. I placed two orders on December 9th. I am still waiting for one piece from each order. First I tried calling nomorerack and you immediately get a message that they are not taking phone calls and to send them an email. I did, it took them two days to get back to me - with a canned response, they didn't even answer my question. The next day I finally got a confirmation email saying that they sent the two pieces I was waiting on. When I went to check where my shipment was using the tracker number that nomorerack gave me it didn't work. When I called the courier they informed me that nomorerack gave out a bunch of wrong tracking numbers and to contact them. I informed the girl that would be great if you could get a hold of anyone there! It's now December 23rd and it looks like I will not be getting my two Christmas presents on time for my husband and daughter. This website is a joke - if you haven't ordered anything from them yet DON'T! Save your money and sanity!