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NoMoreRack
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NoMoreRackReviews 2,048

1.9
nomorerack.com

NoMoreRack Reviews Summary

NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 727th among Discount Shopping sites.

service
162
value
148
shipping
151
returns
108
quality
138
Washington
1 review
1 helpful vote
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This site doesn't even deserve one star... I will never order from there again. The item I purchased did not match the description at all. When I emailed the company asking for a return label (because there was no receipt or any type of label that came with the package) they told me I could not return it. This is B. S. I should have up to 30 days to return something, according to there website. I emailed the company the same day I received their junk

Date of experience: May 1, 2014
Illinois
1 review
4 helpful votes
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I ordered boots in Jan. Never have gotten them. This company is a scam. I called. They said they were on back order. This company is just ripping off the American people. Not for real. Going to contact the state attorney. He is one pit bull at getting to the bottom of scams. Any one including employees can write a review

Date of experience: May 1, 2014
Florida
1 review
2 helpful votes
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I should have looked here first before ordering! My order was doubled, same merchandise, two different order numbers (believe me I didn't double order) so of course my credit card was hit twice. Funny that I only received one email confirmation for the one order I did place so when I figured it out, surprise, I couldn't cancel the order! BEWARE*****NO CASH REUNDS**********ONLY STORE CREDIT GIVEN! Now they have twice the money and I can't get my money back. This site has SCAM written all over it! DON'T WALK - RUN FROM THIS SITE!

Date of experience: May 1, 2014
Virginia
2 reviews
2 helpful votes
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Worse on line store, the merchandise are no what you order, they promotions are fake such as invite a friend and get $10.00 credit. You never will get it

Date of experience: April 30, 2014
Pennsylvania
1 review
3 helpful votes
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I recently ordered sheets and a comforter (not the same order). I was so shocked, the sheets already came. They are exactly as the description stated. I am happy with this site and will continue to order from them.

Date of experience: April 28, 2014
Ohio
3 reviews
3 helpful votes
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I was so scared after reading all the ratings but I ordered from them anyway. I ordered a set of six sports bras and they came in less than a week and were all packages in plastic in addition to the outside packaging. I just ordered $100 worth of items that are all different so I will be back to edit once I receive (praying) everything in new condition.

EDIT: just received my second order all packages separately. I got lacy white shorts, blue cabana shoes and a really long cardigan. The cardigan is made of a really crappy material but it looks good on so I guess that I more important. But I received all my items. Maybe the site has gotten better over time. They had a commercial in my area.

Final edit! The sweater I thought was cheap is the "long open front hacci cardigan." To be fair, I've seen the same cardigan for like 60 bucks (got it for 20) through googling and NMR did list the materials used. No problem with then so far.

Date of experience: April 26, 2014
Utah
1 review
0 helpful votes
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I've ordered twice from this site. Once, I needed to cancel right away because I noticed the shipping would take longer than I expected. The customer service was great. They immediately cancelled the order, and did not charge my card. I would buy from then again.

Date of experience: April 24, 2014
New York
1 review
0 helpful votes
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I ordered a android tablet for 49.00. I got a nice working tablet as advertised. Can't complain. They fulfilled their part of the deal. Thanks nomorerack.

Date of experience: April 21, 2014
Nevada
1 review
1 helpful vote
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I just got my first order from NoMoreRack. I read through the site before buying, checked retail pricing and read a lot of negative reviews of the site. With all that in mind, I thought I would simply try one easy order with a couple of items because I didn't want to get too deep in. However, now that i received my items, I have to say that I'm extremely pleased. NoMoreRack is clear about their fulfillment times online. In fact, they do as promised and "underpromise" and "over deliver". I respect that way of doing things so I don't have false expectations. A couple of the products I bought were also listed on Amazon, but NMR beat Amazon by about 10% on the products I bought. I think it's important to note that my experience with NMR will continue in the future and I intend to write further reviews as I purchase from them!

Date of experience: April 18, 2014
Massachusetts
1 review
0 helpful votes
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I ordered a tablet from nomorerack. I liked the price and the delivery time was good. I was sent a notice, and the tracking program worked just fine. I have a BIG problem, however. I do not have an address that I can receive goods safely, and they do not deliver to P. O. Boxes. My package stayed outside for several days, luckily it was not stolen or gotten wet. This is the only issue I have "SO FAR". The Jury is still out, but I will see what happens on the next order. Other than that, it seems to be pretty good!

Date of experience: April 16, 2014
Ohio
1 review
3 helpful votes
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Worst experience EVER! I had bought from this company before without issue, but this last purchase is definitely my LAST w/NoMoreRack.com! I ordered a number of items to include a set of cordless phones and a Blu-Ray player. I received an email that said that both had been delivered. When I opened the box, only the phones were included. Btw the box was only big enough for the phones. So I contacted NMR and they responded that the merchandise had been delivered. It seems that they don't understand when you tell them that something was not included in the shipment. I was told to check with the post office and UPS to see if they had my merchandise. Well the package was delivered via UPS, so the post office had no idea why I would even ask and UPS said we delivered your package. The problem was not with the courier, it is with their vendor who packaged the merchandise. Yet they take NO RESPONSIBILITY! Next they told me to fill out a police report. Not sure what that would do, but I suppose I could file a report against NMR by charging for merchandise that they refuse to deliver. Anyway, they disrespect and insult anyone who complains to customer service. So I have filed a dispute with my credit card company, as NMR does not deserve my money and will not be paid for something I never got. I also plan on filing a BBB report as the customer service has been the worst I have ever had to deal with!

Date of experience: April 16, 2014
Kansas
1 review
0 helpful votes
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I haven't purchased anything on NoMoreRack and I was going to. However, nomorerack captured my email contacts and is sending emails to my contacts "on my behalf." Now I've got dozens of business professionals pissed off at me for spamming them. STOP SENDING EMAILS TO MY FRIENDS AND TO ME, WHO HAS UNSUBSCRIBED. This is a blatant abuse of their privacy as well as my own.

Date of experience: April 10, 2014
Wisconsin
1 review
0 helpful votes
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NOT WORTH IT!
April 10, 2014

NOT WORTH IT! I am very angry and disappointed. I ordered tank tops in good faith. I received an email approving the order. I received an email confirming it was shipped and then I receive an email telling me that the order was delivered to Brooklyn. I contacted customer service to learn via email that my order was cancelled. I then communicate again with customer service to learn that they ran out of stock and that is why my order was cancelled. This is ridiculous. With today's technology, you can make available only the number of items you have in stock to avoid these types of issues. Now I have to wait 7 to 10 days for my refund.

Date of experience: April 10, 2014
Colorado
1 review
3 helpful votes
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Reading all these reviews I wonder how many people NMR scammed...

I purchased a 300 dollar laptop for Christmas. When it arrived the first thing I noticed was how poorly protected the laptop was in the package. Once I opened the laptop up there was a giant crack right down the middle of the screen. So obviously I decided to send it back.

The only help they provide is their return policy on their site. So I followed the steps to a T... but I still don't have a new laptop and i'm out the cash too. I've lost count how many times I've emailed them. No response. No one for me to call and talk on the phone with.

My conclusion is that don't process all the returns and they allow things to
"go missing'' The site in general may not be a scam, but they sure happen to scam a lot of people.

Date of experience: April 8, 2014
Texas
1 review
2 helpful votes
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They dont deserve a star even, bad customer service, idiots sunning social media websites, and the customer help are hiding behind the "send email we dont receive calls" game so they dont replay to you except with nonsense repeated bull$#*!.
Beside whether it was their mistake they satisfy you with a biiiig gift which is "we are sorry we are restricted"!

Date of experience: April 5, 2014
California
1 review
0 helpful votes
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FIRST THING'S FIRST: YOU MAY HAVE SOME DOUBTS. I placed my order for a solar phone charger on the evening of April 2,2014. I payed using a prepaid card (American Express or Visa) that you can get from Target or any other place you might know sells them. So I placed my order and I got a notification the next day that my order was processed and was being shipped from New York. NOTE: Even if you sign up for receiving notifications of your package, the only message you will receive is that your order has been shipped. I received my package the next day after that (April 4,2014)! I got my charger! By the way, they use United States Postal Service usually with small/light packages so you can receive the package in 4 days max (not including weekends). I give them a 8 out of 10 (mostly because they didn't keep me notified and had my doubts). IMPORTANT: DON'T LISTEN TO THEM IF THEY SAY THEY PUT 10 DOLLARS INTO YOUR ACCOUNT! THEY'RE LYING SO YOU CAN GO SHOP SOME MORE!

Date of experience: April 4, 2014
New Jersey
1 review
0 helpful votes
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I had ordered three tablets. Ordered the first week of Dec 2013 to be guaranteed before Xmas. Did not. On top of that one tablet wasn't even the correct one suppose to be 4.2 I got 4.0. Tried several times to get them fix it but to no avail. The other two tablets were fine nothing to fancy but works fine for the price. I don't have a problem with the quality of product just customer service and prompt response. I just want what's fair and unfortunately time is a customer service issue for me... so I will not shop here again. So roll your dice and hope all goes well. I'd rather go with a CO. That has the time for me. There are so many CO out there that can offer the same product and better service.

Date of experience: April 1, 2014
Canada
1 review
0 helpful votes
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Very misleading and deceiving ads on their products as the regular prices are completely inflated when comparee to the quality of products received. Products were of very poor quality and no possibility to return for a refund. It was my first and last time shopping on their site! It is a scam!

Date of experience: March 29, 2014
California
1 review
1 helpful vote
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Ordered Dawgs Women's X Casual Sandals - Assorted Colors 1 $12.00 Shipping $2.00 Total $14.00 03/26/ 10pm PDT. It was shipped out of Nevada 03/26 and delivered to CA 03/28/14. Product as described.

Date of experience: March 28, 2014
Georgia
1 review
1 helpful vote
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I use this site quite frequently and LOVE IT! I have placed over 15-20 orders with them and never once had any problems. I go on and order without any issue, checkout without any issue and within a day or two i recieve my shipping notification and a few days later my stuff is here! Ive gotten exactly what i have ordered. I purchase alot of jewlery from them when it is a deal of a lifetime and bring it to my jeweler and always 100% just as they described. Their retail values are alittle higher than they should be so take that into consideration and also when you go to track its usually not right on point with the day. Mine usually arrive a few days later. I am constantly getting a credit of $10 of a $30 purchase and love using it when FREE SHIPPING is going on. Not that $2.00 per item is much for shipping! That is extremley low and you cant complain about the 10-14 arrival they state it in many places on their site. If you dont want to wait, order else where! I LOVE NOMORERACK and will continue to be a loyal customer!

Date of experience: March 28, 2014

About the business

NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.


nomorerack.com
New York, NY, United States