NoMoreRackReviews 2,048

My first expierence with this company was very pleasant. This one -- not so much -- package came promptly. However they requested more $$$$ for shipping I had already paid all i was gonna pay. Told the carrier to take it back I didn't want it. Called customer service spoke with a foreigner and altho hard to understand -- she said -- too bad you should have refund in 2 -- 3 weeks! This is so not satisfactory So I sent email to company They replied and said IF I could supply them with proof it had been sent back they would take appropriate action. Excuse me but why should I have to track down the package and supply them with "proof" they will see the proof when they get the package back. In the mean time I have a granddaughter with no Birthday present. NOT A HAPPY SHOPPER!

I have ordered a few things from this worthless company. The latest, a ride on power to car for my grandsons birthday. Of course I purchased it early because I didn't want to be in that crunch time waiting for it to arrive just in time. It was well 30 days prior. So, the day before his birthday, I take this thing out of the box to assemble and charge it only to find out that there is no rear axle or hardware package. They were timely in getting back to me saying that since it was longer than 30 days that I can purchase the missing parts from their vendor. Screw them. So no parts and no returns. So now I have to pay for the parts I already paid for, or have a box of capssitting in my garage. I will NEVER give any of my money to this place again!

Horrible unethical company. I ordered some stuff from them I had to send one item back because it was broken, I got tracking on the item and they tried to tell me they never received it back but the tracking proved they did, I had to call them at least 6 times to get my refund, total time on the phone with them was 3.5 hours, I never received my refund as promised, I just gave up on them and chalked it up to experience. I'm contacting the BBB, Attorney General, and consumer affairs as well. Over 3000 Customers have also opened a Facebook page about their unethical business practice. I believe they will go out of business soon.

I have to say I love nomorerack.com. My daughters DVD player broke and I was searching sites on the internet to find an afordable Portable DVD Player. Not only did i find an affordalbe player it was only $48 and had free shipping and warranty and they garunteed my happiness with my product or they would buy it back and even pay for free return shipping. I will deffinately be shopping with nomorerack.com there prices are great and they have great customer service.

I have ordered numerous things from No More Rack and have liked it all so I never had to return anything. I just ordered a swimsuit and changed my mind before it even got here. I tried to return and was told I could not because it was a "Final Sale" item. I went back to the item and sure enough at the near bottom in small words "Final Sale". That is all I want to warn you about. Always look for this if its a possibility you might want to return because you can't.

Dnt even waist your money on this site i have purchased some items and only one has arrived after 4 weeks and it was defective after returning it and another 3 weeks they sent wrong item. Well here i am after 4 months no money because they have not yet refunded my money and no items the worst ever. Dont waist your time and money on this company nomorerack.com they are juat a rip off on my opinion. And experience hope you dont go thru wat i went thru

I wouldn't doubt if many of the 5 star reviews are fake.

I purchased a tremendous buy, a 130 dollar set of bed clothes selling for 30. Great deal right, I washed them twice, second time a hole developed on the fitted sheet. There is no recourse from this company because I opened the package, well no kidding I opened the package. Sheets should not fail after the second washing, I will no longer purchase even a lollipop from this enterprise.

I tried to order a new tablet from them and all I received a machine that did not work at all, It looked used so I returned it and request a new tablet. This one ran for about 5 days and quit. I told them I did not wish for my personal information to get out and they completely ignored me and I suspect they will repair the tablet and reissue it to someone else with all my PI on it. Most items I have received are used not working pieces of junk! They promise new merchandise hahahahahaha! Never buy from these cheats again

We bought a 10" tablet with bells and whistles on 6/19 with Priority Shipping. Today we recieved a 7" basic model. After hours on the phone with customer service (one supervisor actually hung up), we recieved an RA to return the merchandise, being explained that that was ALL THAT THEY COULD DO. Apparently, after the vendor recieved the product and realized their mistake, they then had up to two weeks to ship the correct product to us. So then, we order the CORRECT tablet again, and we call back to request a refund. Apparently, AFTER they recieve the tablet, it could take another 7-10 business days to refund our money because of THEIR mistake! WOW!

This is terrible customer service. Especially when you are able to verify my hisrory with that company. They lost a good customer, who even after waiting forever for past purchases to arrive has not complained until now...

I had ordered from them several times and was extremely satisfied until I had to deal with customer service. I had ordered two of an item but when the package arrived, unharmed, it was obvious that only one was shipped. I was then treated like a pariah trying to get something for free. They said that everything had been delivered so I gave the one item to my daughter-in-law, went without myself, and immediately cancelled my account.