Nigel O'Hara

I ordered a printer from Nigel O'Hara and waited for it to be delivered. After a week i emailed them to see where it was only to be told there had been a pricing error and if i wanted the printer i would have to pay another £20. Reluctantly I paid and followed up with an email to let them know i had paid. Only then was I told the item was out of stock even though their website stated the contrary. I was assured that they would expedite the delivery and they gave me a new delivery date. It came and went. So did the next. I asked for a refund which they reluctantly gave me only after chasing and hounding them for almost 3 weeks. DO NOT GO ANYWHERE NEAR THIS COMPANY. From initial order to final refund took 2 months. Absolute agony.

I ordered a border Fine Arts ornament for my mum on the 15th December, for her Christmas. I was told by this company, only due to me asking that it would not arrive in time for Christmas, (now bearing in mind, this was shown as 'in stock' and they took my money out my account straight away) I was told they would get it in soon. This is now April 1st and still no ornament. I have been strung along all this time being told they would get it to me as soon as they got it! The final straw was when I couldn't find a telephone number for them, and when I tried an old number continually - I would get cut off. I contacted my bank, who put me onto the fraud team and they refunded my money... lesson well and truly learnt, I only wish is read the reviews first.

I foolishly ordered a watch from this outfit before checking them out online first. The ordering process failed at the credit card validation stage, leaving me hanging on a frozen screen and wondering... "have I just made a payment or not?"

A phone call to nigeloharah, and I was assured that no money had been taken. A few days later I looked at my Credit Card statement and saw that they had in fact taken the money!

Now I rang them again to discuss this but was told to contact them only by email.

To cut a long story short, they had no record of taking the cash (or so they said), they had not and would not dispatch the watch, and would not refund any money to my card.

I rand my Credit Card company to instigate chargeback proceedings against nigeloharah.com. And finally, almost a month after they took my money, the chargeback was completed and I had it back in my account.

This company should not be trading. Deal with them at your peril!

I ordered some electronics 2 months ago ignoring all the bad reviews (12% one star ratings - over one in ten were deeply unhappy) - i waited one month for my order, they still couldnt give me a delivery date. I requested a refund. After 5 messages and 3 emails, one week later they were 'processing' it - i recived an email confirming a refund. Ive still not recieved any money. So to conclude - i have no money, no order. They seem to have a well thought out complaints and refund dept - what does thay tell you! Awful service! DO NOT USE!

I was forced to lodge an official complaint after receiving the email from Nigel O'Hara which stated that they could no longer fulfil their part of the bargain, after holding onto my money for 5 weeks, even though the TV I have ordered, LG 47LB650V, is still available to order on nigelohara.com, albeit for a higher price.

They only refunded my money after I threatened to seek legal council. So all in all, they had almost 2 months to play around with my money... and I'm sure I'm not the only one.

Shouldn't be legal.

I Love the Nigel O Hara website! Everything is so easy to find thanks to the great layout. The website looks nice and there are so many things on it that I would never of thought of buying but I have fallen in love with and just might end up getting in the future. I Love the Gorjuss range especially the figurines and notebooks. The range of wallets and lighters and beautiful watches are also great. There are so many unique and beautiful ornaments and things to be appreciated. Nigel O Hara have all of the little touches that could make a house a home. This site has drew my attention to things that I would not usually have been looking for thanks to the extensive range of brands that I have never heard of but that I am now quite intrigued by. I am glad I have found it and overall I would say that the website is luxurious, Classy and I would highly recommend it.

I'll keep it short and simple, if you value using a company with any morals and customer service do not go to Nigel O'Hara. There prices may look inviting with the 24hr offers, this is why I made an order. 9 weeks on I have been told numerous times that the watch is 'In Transit' or "It will be with you by the end of the week" week after the week the same lies
I have twice requested a refund if I did not recieve the item within the week and both times promised I would. They have been very reluctant to process a refund until my final e-mail threatening legal action if they did not return my money... I am now awaiting a fufund which they tell me could take upto 28 working days!

Just pay the extra money and save the agro

Awful. Ordered watch, no acknowledgement and payment taken. Had to chase after one week to be told via email that watch would be sent in a few days as they had to order from manufacturer. Chased a week later to betold watch arriving in a week or so. Had to chase and ask for refund a week later. No response this time or to my follow up email where I once again asked for a refund. In the end I had to use the Paypal dispute reolution which got my refund a day later. A bunch of liars who have absolutely no care for their customers. Still plenty of good feedback out their so my best advice is to contact then to see if the product is in stock. But then why go to the trouble, just spend a few quid extra elsewhere and at least have peace of mind.

I wish I'd read the reviews here before ordering. My advice to all who use them is contact Trading Standards. As was the experience for other customers, o'hara took my money then failed to deliver. Weekly phone calls to them during which I was told dispatch was imminent, were followed by a call when I asked to speak to a manager and was told I couldn't. When I persisted I was told I was being "difficult" and they had the right to cancel the goods. This was followed up by an incredibly rude email to me - but no refund as yet. In addition, it is clear they are blocking and manipulating feedback on a number of web sites - eg one says they have been offering bribes for positive reviews. If you do get scammed, like me, contact the trading standards for NI in Newtownards. *******@detini.gov.uk.

Hey I thought I would update my first review! Back in August I purchased a Samsung 3D TV! Around 3wks later I was informed that this was not available due to discontinued line! I was offered a alternative or a refund! I went for the refund? Several weeks later and umpteen messages using the ticket no I was given I still had no refund? I purchased the TV using my debit card so thought that was it no chance of getting my money back? I was given a link giving me some light that I could get my money using a chargeback scheme! This was from a guy who also had similar dealings with this SCAM of a business! And had left a negative review! I went on and contacted Visa dispute and copied the chargeback template filling in all the relevant information! This was sent into visa dispute on the 14/10/2015 I received my full refund on the 21/10/2015! So guys if you haven't had any Luck this is for sure one way to get your money back! Good luck and cheers Mike.

Terrible company unreliable and don't keep you informed, don't believe them. I orderd a watch as a christmas present over two weeks to spare as their site claimed that the watch was in stock. The watch didn't arrive as expected and they didn't contact me to explain. I called them and they said that there was 'QA' problem and that they would send it out in two days. After further calls to them with only a couple of days to go they said that the watch won't be sent by them untill January - naturally I cancelled. 1. The don't tell the truth. 2. They don't keep you informed.

I brought a product in the first week in March then in May I started asking for a refund which took a few emails requesting for it! I then got told I would get a refund which I didn't! On contact with them they said I only waited 13 days and policy was up to 14 days do I waited another week and emailed again and received refund a few days later in 2nd week in June! I went straight to Amazon and ordered the same product and received the next day! Really 3 months!