Nigel O'Hara review

Appalling. Worst experience ever as a customer. Perhaps even a scam/criminal website, but I suppose I might get my money back eventually, so I'll wait a while longer before accusing them of that.

Please listen to these reviews and stay well clear of Nigel O'Hara. I'm posting this on every review site I can find to add to the mounting number of reviews and keep potential customers from being burned as I have been. Prepare to have to liaise with your banking company and the Trading Standards Agency if you deal with them.

Great prices, though... Of course, I could post a picture of a new Ferrari I didn't have, and sell it to you for only £10k, and you'd be happy as Larry with the deal until it never showed up and you couldn't talk to me to get your money back! Here's how my transaction has progressed so far for anyone interested enough to read my frustrated ramblings.

I ordered a ride-on electric car on 6th August 2015 for my son for his birthday in October. The item was listed as "in stock", and the money taken from my account on 10th August. On 12th August, I thought I'd get in touch as it'd been nearly a week and I hadn't had any dispatch confirmation. This was where I first ran into trouble as I noticed there was no telephone contact, only an online customer service request that says they'll respond within 24hours (or 48 hours, or if not, whenever...). 4 days later, I still hadn't heard back and was becoming concerned, so I telephoned their actual shop. They were very unhelpful, refused to put me through to anyone who could help, and insisted I continued to wait for an online response.

Another 4 days elapsed, and I heard back on 18th August that their supplier hadn't delivered it yet. It wasn't in stock at all then, was it? My son's birthday still wasn't for weeks, so I wasn't in a huge rush, but asked them to confirm that their supplier actually had the item. After another 7 days, on 25th August, they said that in fact, their supplier didn't have the item at all. They offered an exchange or refund. Fine, at least it's over, I thought. I obviously opted for the refund as I was by now exceptionally wary of the company, and severely put off by their atrocious lack of customer services. More negative reviews were also starting to surface online.

It took another 3 days before I received a message saying "refund completed". The thing is, it wasn't, and as of writing this, I am still waiting for the promised refund. I chased it on 11th September, and again today, on 20th September, but have heard nothing back. Still the funds haven't been returned to my bank account. I have got in touch with BBC Watchdog, the Trading Standards Agency, and my bank in an attempt to try to retrieve the £137.14 they are currently earning interest on.

I've learned my lesson and will always check review sites very carefully before rushing into a purchase from any online company I haven't used before. A real shame as I like to put my trust in people and help out new companies where I can, but there you go. Reputation comes first from now on.

Thanks for reading. Go and pay a bit more for whatever it was you wanted from a local shop or a fulfilled-by-Amazon sale. Sad.

It was a good 4th of July, I started this Burgerday with some nice games and handmade burgers. I finally got another power adapter to work with my Windows Lenovo Tablet and I was saying goodbye to long charges. Considering a switch, I looked for the tablet I was previously looking for: The beautiful Lenovo Tab2 A10-70.

Finally released, I did a bit of searching and found it strangely listed on a jewelers. Seeing the mixed reviews, I gave them a chance because there's not a lot of options for this item in Europe (only being sold and supplied in Germany).

I placed my order well aware of the lead time until the 25th July 2015. Before this date, I had a ticket that Nigel O'Hara decided to raise themselves just two weeks after the order date.
The ticket told me:
"Thank you for your recent order with nigelohara.com. As your item was ordered specifically for you on the 'available to order' status, we are currently awaiting delivery and are working hard to have this with you quickly. We have arranged to upgrade your order priority to ensure same day dispatch when your item arrives. You will receive an email and a text message on dispatch of your item. Please do not hesitate to contact me through our ticket support system if you have any further queries or require a refund."

I knew that the item would be ordered in, so found it a bit bizarre. I thought nothing of it and waited until the estimated lead time provided by the company itself.
I next approached the company on the 29th July 2015, a few days after the lead time and a sensible one because the 25th is a Saturday! Very few companies can despatch an item on a Saturday or even receive deliveries from suppliers on those days. I asked for them to provide me with an updated lead time on the item or if their purchase order was overdue (having done this job previously myself when I was younger, I can certainly understand suppliers not sending items on time).

I got my response today:
"Thank you for your email. Thank you for choosing www.nigelohara.com Unfortunately, we must regretfully inform you that despite our best efforts, we will not be able fulfill your order due to supply difficulties that we have encountered. Understandably, this is the most unfortunate of circumstances and we sincerely apologise for any inconvenience this is likely to have caused. Alongside our apologies, we can of course arrange a full refund as a matter of urgency or alternatively, an exchange to a similar product at a reduced cost (where possible). Please inform us how you wish to proceed as we would like to get this matter resolved for you as soon as possible. Your understanding is very much appreciated. "

>My understanding is very much appreciated
You do not have my understanding. The reason you do not have my understanding for the following reasons:
- The item is still available for purchase on your website
- You expect me to just want another item, as if I had no idea of what I wanted in the first place
- You took my money and were happy to keep it in your account while this item was unattainable
- There was no effort on your part to inform me on the due date, or to chase the purchase order before I prompted

I am not sorry for not accepting your non-apology. I would recommend others to avoid this terrible e-retailers in future.

Gorgeous Gorjuss

2 mugs, a notebook and a handbag for 35 quid!

Nothing special/ 5 star worthy

Cost less here too- st dupont

It looks really good too!

Citizen A/T

Got swiss watch at very low price.

By doing this they also ohalved the stress

Or else it would have been 5 stars.