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Here’s what consumers have asked with answers from Nigel O'Hara staff and previous consumers.
Best thing to do is contact your bank or credit card company and they will get you a refund via the charge back guarantee scheme. The online business has closed down I understand.
I have also been ripped off by this scam site I went to my bank and have logged a complaint with them
Thank you for your question, Please accept my apologies for my delay in responding as this was not a platform that we have monitored previously. As no order number has been supplied, we cannot confirm your order or clarify that you issues have been resolved. We would love the opportunity to resolve any issues you have had if you were to contact us via our online support system, using the link below: http://www.nigelohara.com/support/ Kind regards, Dean.
Thank you for your question, Please accept my apologies for my delay in responding as this was not a platform that we have monitored previously. As no order number has been supplied, we cannot confirm your order or clarify that you issues have been resolved. We would love the opportunity to resolve any issues you have had if you were to contact us via our online support system, using the link below: http://www.nigelohara.com/support/ Kind regards, Dean.
Thank you for your question, Please accept my apologies for my delay in responding as this was not a platform that we have monitored previously. Questions via our support system never go unanswered which is why I would advise you to check your junk or spam folders. Unfortunately some email clients can filter our emails to these folders. Kind regards, Dean.
Sorry mate this normal for this joke of a company. They don't answer the phone due to so many people in the same situation as your self. I think I got hold of them once in 30 attempts and was told they would refund me but that never happened. Watchdog needs to investigate these mugs then we will all get refunds.
I have had this same issue I have instructed my bank to deal on my behalf and have received this message today Dear Customer, Due to unforeseen circumstances the JRN Retail Group, trading as Nigel O’Hara, will not be able to fulfil your order or provide you directly with a refund. Please do not panic, as you will be able to obtain a full refund via the method of payment used to complete your purchase on our website. Simply contact the bank or credit card used for your purchase, then ask them to initiate a chargeback for the transaction. This process will see the money returned to you in full. We wish to sincerely apologise for the obvious inconvenience caused. Unfortunately, we will not be able to offer any further customer support or refund solutions.
