Nigel O'Hara

If you are thinking that placing an order is straight forward where you place your order and are kept updated every step of the way? You're kinda right...

I placed my order and was expecting updates as it progressed but they never came- this even resulted in a scolding over the support system.

There was egg on my face though, once the order was completed I realised they were getting in contact afterall. It had all just went through to my spam folder?

4 stars though for the hasty service. Despite what I thought was a lack of updates, The item arrived on time and well packaged. If you are thinking of ordering something you should give them a chance I guess. You might be in the dark for a bit but the item will come.

Ordered a Gund Bear for my niece last week and it arrived today- just in time for her birthday tomorrow.

The bear looks well and the service itself was actually much better than I was expecting considering some of the negative comments. I think they're worth the risk if you buy an in-stock item. Which items were in-stock was also made quite clear in my opinion.

Really easy to use.

Pick an item, put it in basket, pay for it, get it delivered.

Really simple process and item arrived within a decent timeframe. No option for PayPal hence 4 stars (woulda have made it slightly quicker to order)

Please never use this shop, it's clearly a scam. They hook you in with massive discounts then either don't send the product or in my case, sent me the wrong thing after 8 long weeks of phone calls to chase (being fobbed off and lied to) and worrying that I'd lost my money. A box finally arrived this morning after I gave up and asked for a refund. It's the wrong watch! I wish I'd never bothered. I've never ever had worse service. Any positive reviews for this shop read like they were written by the employees, all the genuine negative reviews on trustpilot are taken down for "missing proof of purchase". Well my proof of purchase is order no: *******. Nigel O'hara - don't bother taking this down cause I'll put it back up every day, on every website I can. Everyone - save yourselves from this nightmare of a "shop" and buy elsewhere. I wonder how Mr Nigel O'hara himself sleeps every night conning the public. Well enjoy it Mr o'hara cause you can't take it with you when you go!

Ordered a watch from this company on the 1st July estimated delivery was 11 day, 21 day later still no watch the company a joke, will never use again and seems to be some Patten that there taking peoples money and not delivering the goods. Should be reported to the trading standards.
Good pricing but I would personally stay away and pay the Extra money and get it delivered 2 to 3 working day be a proper company.
Now getting a refund lucky I paid through paypal which I have started a dispute with.
And one more thing it looks like the company reports every bad comment on here to try to get them removed. So if you don't want bad comments deliver the goods on time.

Stop me if you've heard this one. I made a bulk order for earphones at an excellent price (20 pairs at £0.98 each) as my children seem to be going through a pair each week. I received 1 pair along with a note which read '19 to follow'. 6 weeks later and they are always just about to get some more in. I have already asked them to refund my money, which they claim they are going to, but nothing yet. I think the only way to go with this one is Trading Standards. I would urge anybody else experiencing these problems to do the same.

*---AVOID ---*

This company doesn't stock any electrical items. They are a small jewelry shop, they take your money and invest it or use to build interest. They do not wish to help you at all. The live chat system is terrible and staff lie on every message.

Takes 14 days to do a refund? They need introducing to the 21st century.

Even so after 14 days i got no messages or refund for a item they claimed to have in stock and require 3 weeks before getting the order.

I requested for my money back right away and all they have done is mess me around.

Don't make the stupid mistake i did... they don't have any form of contact number.

You will be disappointed in the service they provide just to try and save a few pounds its really not worth it... go buy from a trusted company.

0/5 rating.

If you take the risk make sure to pay with credit card then at least your covered.

I will be claiming back my money soon though my bank, i am going to summit a company review to the GOV and report them for fraudulent activities. This isn't the last they have heard from me...

They took £700 out my bank 11 days ago for a new Samsung flat screen TV, I received an email with my order number within minutes and the money was gone within 24 hours. 11 days since and 3 support tickets later and not a peep. Have left my number and no one will speak to me. Tried calling the shop, they wont speak about web orders and wont put you onto anyone that will. Have raised a Visa dispute with my bank. ADDED - I cancelled the dispute as the TV came after a month and they started responding to my online queries. Product is good and at a great price, just be prepared for poor customer service in terms of communications and poor delivery times.

Ordered a MSi motherboard from this company at the start of April with an expected delivery of about 2 weeks.

It arrived on Saturday just passed!

The saving grace for this company is the customer service was excellent throughout. I was contacted for any change in a situation and they kept me up-to-date on delivery expectations.

Glad my item arrived, just wanted it a little earlier, hence the 3 stars.

I would still consider to use this company again

I ordered a watch on 7/10, great price. Their site didn't say the watch was out of stock. They took the money the same day. No correspondence saying it was O. O. Stock, emailed them after 5 days, promised they would get one for me, then started looking at their reviews. Realised that this is a common problem, asked for refund, they wrote back saying they would chase it up, I said I want a refund, they said OK, I would get it in 48 hours. That was over a week ago. Why this company do this I don't know, first of all advertise stuff they don't have and then not just refund straight away. I will never use them again, and would suggest that anyone else who is planning to do business with them check carefully if they have the goods before parting with any money. Very disappointed indeed.

Avoid this company at ALL costs – Poor communication (Email only - no phone number), very poor service and totally fobbed off when trying to get a refund from an order that was never dispatched!

> Placed order for a TV - 2 weeks later still no delivery or communication.
> Emailed them to follow up - advised the order was coming direct from manufacture.
> Waited a further 3 days - still with no communication.
> Contacted them again (All by email) advising i wanted to cancel the none dispatched order. Was told it would take up to 14 days to process.
> 14 days came and still no refund - contacted them again. Received another vague promise the refund would be processed soon.
> Then received another automated email like the first one sent out on request of a refund advising it will be processed in due course!

I'm now instructing my credit card company of the none received item and lack of refund after losing all faith in them processing one.

Avoid Nigel O'Hara like the plague. They offer £5 credit vouchers to anyone who agrees to leave a positive comment on this website. All carried out by way of nonsense competitions on their Facebook page.
Everybody who enters their comp "wins" a minimum spend voucher OR £5 credit if they agree to leave a positive comment here (despite no purchase having been made). When I pointed this out I was advised to leave a positive comment about their website instead!
Extremely devious and evidence that they are not to be trusted.

Based on my personal experience this trader should not be considered if you want a risk free transaction because it operates as follows:

(1) Takes your money when they actually have no idea whether the watch in question will ever be in stock.
(2) Fobs you off with excuses when it doesn't arrive (the excuses are great by the way - lots of quality and stock checks being done).
(3) Delays making a refund when you decide to cancel (more great excuses but it's really not funny by this stage).
(4) Succeeds in getting unfavourable online reviews removed by challenging them.
(5) Scours internet forums for other unfavourable posts and threatens the host website with libel action - even years after.

Move along.