Newegg

Pretty much have any computer/gaming parts here. The prices are lower than most places. The only thing I wish they can improve is the shipping. Takes them 2-3 and sometimes 4 days to have things send out, unless you're willing to pay extra for them to rush your order so it's send out a little earlier. Maybe this is standard service now? So far I only found one site, condombee.com, that sends out same day of purchase even if it's free shipping.

Overall, I still like this site and have good experiences with it so far.

Couldn't find my $1300 monitor in shipping for weeks, would not provide me a refund until they found the box, even though both the shipping company (fedex) and the NewEgg employee both stated they have no idea where it is. So newegg is holding onto my money until they find this package, pretty cool eh? Part of their "assured customer return" system where they want to make sure I am absolutely screwed while I wait for my purchase. Oh, and the return period? Starts upon purchase, so my 30 days is almost up at this point, haven't even received the item. Pretty awful all around.

I purchased a refurbished desktop with an Allstate extended warranty. Its had hard drive failure from day one but we could use it by restarting 10 times a day. Since it was refurbished I thought I needed to use the Allstate protection plan. They have a 30 day window before coverage begins. Now Newegg wont take it back since it's been over 30 days and Allstate won't cover it saying it was a "preexisting Condition". Newegg has referred me to a "seller" twice and the seller claims it was not thier sale. Now I have a $300 brick with a $50 extended ""nothing" warranty.

Pathetic service. 4+ hours of phone calls, chats, emails and no one accepts responsibility. For a small business technophile with 5 desktops and innumerable "gadgets" I will NEVER use this platform again.

I have been a Newegg customer for over 7 years now. Even though their prices did somewhat go up, they still offer very good deals on pretty much anything, you just have to catch those deals at the right time.

Their 'Premier' feature has a trial, it's similar to Amazon's Prime and offers some nice benefits. And their customer service has been very helpful; had some shipping issues (returned package) and they offered to re-send my items with discounted 3day shipping.

They didnt meet my minimum expectation. I ordered a particular case for an older phone. Only one out there... no replacements that I can find anywhere. They mailed it to the wrong address. Blamed it on a 3rd party vendor. Didnt want to give me their name. Working as an intermediary for them. I am sure I will get the refund in a week or so. Disappointing and profoundly irritating.

I beg all people that come on this site to tell your family, friends, relatives, co workers or anyone that you care about to avoid dealing with this company. They dont deserve anybodys business! Take it from someone whos been had from dealing with this company. Also alert anyone on social media that you know. We as hard working Americans should not be subjected to criminals of this nature. Please take heed to what im saying and thank you for exposing these tyrants!

I purchased multiple orders bundled together from different merchants on the Newegg site.

In the purchasing process it listed 8 days as the expected shipping time for all three orders, however one merchant informed me that I may not receive the merchandise for 4 weeks. This was unacceptable because I wouldn't receive the items before my conference. I was able to cancel the order and receive and immediate refund.

The best way to judge a company is not when things go right but when things go wrong. They handled my complaint quickly and respectfully.

I recently bought some case fans from what turned out to be there market place. The fans needed splitter so I bought that. The splitter was for 4 fans which I need so I went back to order 2 more fans and it said out of stock. I called their customer service and they told me it was market place so they had no idea when they would be getting more. I tried to cancel the splitter and their website would not let me. So long story short Ive had 2 days of calls fighting to get restocking fees removed and trying to talk to a manager they keep making excuses. They apparently dont want my business. They still owe me for the fans which I have already sent back. I dont think I will buy anything from them again. If I have a problem I want solutions not excuses

Yes, I still go to BestBuy just to see what the newest graphics card, etc. is that is available. I never buy it from them though!: P

I highly recommend Newegg for those hardware pieces for your next computer build or rig-updating. They have great customer service and return policies, which is critical for new builders and the like since sometimes the technology just doesnt sync together properly and you have to swap out parts.

GREAT prices, great products.