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I recently bought some case fans from what turned out to be there market place. The fans needed splitter so I bought that. The splitter was for 4 fans which I need so I went back to order 2 more fans and it said out of stock. I called their customer service and they told me it was market place so they had no idea when they would be getting more. I tried to cancel the splitter and their website would not let me. So long story short Ive had 2 days of calls fighting to get restocking fees removed and trying to talk to a manager they keep making excuses. They apparently dont want my business. They still owe me for the fans which I have already sent back. I dont think I will buy anything from them again. If I have a problem I want solutions not excuses
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Hi Gary,
Thank you for taking time to express your concern regarding your recent Marketplace order. I am terribly sorry to hear about the trouble you've had trying to resolve this matter, that is definitely not good! Please send me a private message with your order details and I would be happy to look into this matter further. Looking forward to hearing back!
Regards,
Liam [Newegg Support]