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Back in the beginning of April 2015 I got an email from Newegg.com with special deals going on and I decided to order my wife a Apple I-Phone 5. I paid for the phone via debit card and waited about two weeks for a box from them to come. I ended up only getting a manual and phone charger in the box! I right away called Newegg.com and talked to customer service, The person i spoke to stated that he would call shipping and have this investigated and he filled out a file stating that i only got the charger and manual he stated it would take about a week then he would get back to me? Never got a phone call back and never received the I-phone. Place is a ripoff!
Tip for consumers:
Please read all reviews about this Newegg.com site i see tons of customer complaints on here and other sites like Sitejabber people getting the wrong parts and or wrong products and sometimes like me not get what they ordered and no help customer service to get what we paid for. I called back just to see what if anything was going to happen about the phone i paid for and didn't receive. The customer service rep named Kazmere stated i needed to send pictures of the box that i got with the charger
Cody O.'s review of Newegg earned 3 Very Helpful votes
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Hi Cody,
Thanks for leaving your comments. I regret to hear that you did not receive the iPhone 5 you purchased for your wife. Please email us your sales order number to wecare@newegg.com and we'll get you squared away.
Newegg Service - Eugene