On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
NewChic Reviews Summary
NewChic has a rating of 2.7 stars from 4,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NewChic most frequently mention credit card, live chat and tracking number. NewChic ranks 1st among Department Store sites.
Instant Feedback
We monitor reviews for authenticity
Love your stuff so comfy and fun to wear and I he fit is always great
Love your stuff so comfy and fun to wear and I he fit is always great
I love the boots that I bought this shopping.
The design is perfect.
It was delivered only 10 days.
Les sweat-shirts sont colorés, originaux et les imprimés sont semblables aux photos. Attention aux matières quand vous choisissez: coton ou synthétique et attention aux tailles (regardez bien les mesures).
Cela va faire des cadeaux très sympas!
Original, coloré, beaucoup de choix
It was easy to order online and confirmation emails were great. I was a bit worried because there were some bad reviews but I bought on sale and crossed my fingers. I received within the allotted time and everything was exactly as I expected - I am still waiting for a part of my order though.
Product looked super cute online. The actual shirt is cheaply made and I cannot give it as a Christmas present. The material doesn't feel good at all. Very disappointed.
The package arrived in a terrible state. The package was ripped and damaged, it almost looked beaten. Clearly not taken well care of during shipping/delivery. THANKFULLY, the item itself did not sustain damage
J'ai commandé de très jolies bottines bleu turquoise. La bottine droite est légèrement déchirée au niveau de la fermeture éclaire.
Je vais vous les renvoyés et espère être rembourser du prix des bottines et des frais de port.
Merci de votre compréhnesion
Hello Armelle E. We are sorry for the unpleasant experience and we have contacted you before, but have not received your reply.
Thank you for choosing Newchic! Newchic provides 30 days refund and return policy to Customers with terms and conditions.
Please refer to the link below for a description of our return policy: https://www.newchic.com/return-and-refund-hc162.html
If you have not received our contact or if you have any questions, you can contact us at any time via email: vipservice@newchic.com, have a nice day!
This is an excellent site.
I feel they have some lovely items and colours.
Le tissu est de mauvaise qualité. La chemise et le pantalon ne sont pas fabriqués dans le même tissu. Le tissu du pantalon est en toile enduite comme une toile cirée. Les finitions sont de très bas de gamme. Bref, totalement déçue. Jamais je ne recommanderai sur ce site.
Hi, Mc M. Thank you for your comment and sorry for the inconvenience caused. We are focusing on providing high-quality items for you. If the product you have received does not meet the pictures or the description on the product page or the item has any quality problem, please send us some photos of the item as well as SKU sticker and the shipping label via this email: vipservice@newchic.com
We will do the best to help you.
Ce n etait pas ce que je desirais malgres la qualité et je peux en faire le retour facilement. Merci
Hello Doris v. We have contacted you before, but have not received your reply.
Thank you for your comment and apologize for the inconvenience caused by not meeting your expectations. We have clear pictures and detailed descriptions of product textures and designs on the product page. Due to the display, lighting settings, and unavoidable and uncontrollable conditions, the product may differ slightly from the picture. We hope that you understand.
If you receive a product that does not match the image or description on the product page or if the product has any quality issues, please send us some photos of the project along with the SKU and shipping labels via email: vipservice@newchic.com
I really like the shape, it cuts very well. It is warm, the hood is not too big. I had a lot of trouble choosing the color because they are all beautiful. I recommend these coats
The dress on the website looked amazing, but when it eventually arrived I was disappointed with the quality. The fabric is so thin as to be see-through.
I haven't been disappointed with any of my purchases. The sleeves are rater long but not a real problem
Goods are okay but you have to wait a long te for delivery.
Sometime you don't get them at all.
Hi, Barry H. Thank you for your order and sorry for the inconvenience caused. Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances. If you need any more help for the shipping of your order in the future, please contact our customer service by this email: vipservice@newchic.com We will do the best to help you. If you have not received all the orders, it may be because some items are out of stock and the system automatically split the order. You can check it in your order status, or contact our customer service in time.
I received my order within a reasonable time frame.
However, the quality was not as I expected, and the wrong colour was delivered.
Hi, Lee D. Thank you for your comment and sorry for the inconvenience caused. We are focusing on providing high-quality items for you. If the product you have received does not meet the pictures or the description on the product page or the item has any quality problem, please send us some photos of the item as well as SKU sticker and the shipping label via this email: vipservice@newchic.com
We will do the best to help you.
Fantastic web site, loads of products to choose from, brilliant prices, the wait is worth it, and the quality is first rate.
Nothing exceptional, but worth the price. Actually, it's pretty comfortable.
Dear customer,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
Best regards,
Newchic Team
From the business
Shop the latest fashion chic clothing online, we offer the latest high-quality clothes, dresses, bags, shoes, jewelry, and other fashion products to you. Low price & fast shipping
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Department Store Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Lin S.We are very sorry for the inconvenience caused to you.The package will go through strict packaging before dispatch. Due to violent transportation, the outer packaging of the package will be damaged. If you have any problems with the received product, please contact our customer service in time.If you need help, please contact us by email at vipservice@newchic.com along with your order number.