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WANT TO RETURN ORDER.
asked by DIANE K. on 10/28/17
7 Answers
Sorry for the inconvenience caused, could you mind contact our customer service including the order number, the SKU of the product and the shipping label. Our staff will help you to solve it after receiving your request. We will check the status and find a best solution for you.
https://www.newchic.com/Contact-Us-hc10.html.
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Return address please for me to return items not suitable
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Before I purchased anything from New Chic, I had emailed them asking WHERE I would have to send the items back if they don't fit. The first reply just told me I had 14 days to return it. I then replied, again, asking if they had read my email and if the return items would have to be sent to Hong Kong or somewhere in the USA. Guess what? I never heard back from them. So I would be safe to say the returns have to be sent to China.
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Your customer service page doesn't work. I can't get anything to open so I can return an order. HELP!!!!
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Ordered a purse, it is the dimensions listed. But what they don't show is that the zipper is sewn in 2" below the top and reduces the opening size. Not which is shown and not "workable" as a purse. Communications with the company for returns result in frustration. The first statement is "you will be responsible to return this to China and it is very expensive. Do you want to proceed?" The address they gave is incomplete and does not come up on Google maps. Total rip off. DO NOT ORDER FROM THIS COMPANY
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I have make foto s off my broken jack but i cant find a email adres to send it
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Scam
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