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NewChic Reviews Summary
NewChic has a rating of 2.7 stars from 4,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NewChic most frequently mention credit card, live chat and tracking number. NewChic ranks 1st among Department Store sites.
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So pleased I found the website - lovely to get something really different from subtle design to 'way out' Absolutely 'New Chic'. Easy ordering, emails to inform and delivery on time. Will definitely buy again.
Website seems to work well, large selection of shoes.
Good. Easy website to use. Would like more detail about fabrics eg weight stretchy or not.
στήν αρχή ήμουν δυστακτικός στο να κάνω κάποια αγορά, όμως τώρα ύστερα απο 3 αγορές που εχω κάνει απο το NewChic έχετε κερδίση την εμπιστοσύνη μου, θα συνεχίσω να κάνω αγορές απο εσάς.
I ordered three items, two tops and one pair of pants.
The pants were unavailable and unfortunately they were ordered to match one of the tops
Hi Izzie C., thank you for choosing Newchic and we are sorry to hear this. Newchic provides 30 days refund and return policy to Customers with terms and conditions. Please refer to the link below for a description of our return policy: https://www.newchic.com/return-and-refund-hc162.html
Newchic has always been committed to providing customers with high-quality services. Customer's suggestions give us the motivation to make continuous progress. Hope to get your understanding.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
I was very happy with my order and the delivery time was fine. I love your fashion items.
Tut mir leid ich kann kein englisch. Ich bin mit allem zufrieden.
Contenta con el uso de su site, también con el tiempo de entrega, me gustaría que el tejido de los artículos comprados fuera de mejor calidad, también estaría dispuesta a pagar un poco más.
The product was very goog but the size its probably chineese size, so you have to adapt the size of your product to the western people. Otherwise nothing was suspicious or misleading.
Bonjour,
C etait la premiere fois que passais une commande sur votre site et tout c est bien passé; les infos de suivi ont bien fonctionné, le colis est arrivé dans les delais prevus à la commande et j espere que la qualité des produits achetes sera egalement à la hauteur de mes esperances
Merci et à bientot pour d autres achats
Joyeuses fetes de fin d année
It was not made obvious on the website that buyers are responsible for customs duty. This increased the cost of my order by approx. 50%. Chat was useless. No email address or way of contacting the company. I wouldn't buy from again.
Hi,
Tony W. The importer is responsible for paying all customs charges and import duties if there is any. This link has more details: https://www.newchic.com/tax-policy-hc173.html
If you need help, please contact us by email at vipservice@newchic.com along with your order number.
Do you ship your product directly from China? You never describe the shipping address where it comes from.
C'était ma 1ère commande et je n'étais pas vraiment sûre de la qualité. Et bien, je suis ravie et je viens de recommander et je pense que je recommanderai.
Essayez!
To many advertising. Therefor I am going to un subscribe.
Whilst the few products I have received are not disappointing, the 6 delivery time to receive them is. Another time my card had been apparently refused, the order cancelled, but I was not informed. When I contacted the customer service they replied quickly by mail in 24h. Overall, a disorganised and slow logistics. How long does it take to put some T-shirts in the post? I am still waiting for my last (and final) order to arrive, from early October. I won't be tempted to use them again.
Hi, Julia B.We are very sorry for the inconvenience caused to you. The most common credit card issue is incorrect card details, if you have checked the card details are correct, these are other possible reasons:. A do not honor status is sent by the bank that issued your card. The card has insufficient funds. The card has expired or has not been activated. System transaction timed-out. The Card is reported stolen or lost.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
Nice shoes, only the colours I prefer where not available
Nice shoes, only the colours I prefer where not available
Because you have my address. From before and 3 time has my orders
Very difficult to be O. K and I was very close to cancel this one also
Your co.name
Because you have my address. From before and 3 time has my orders
Very difficult to be O. K and I was very close to cancel this one also
Your co.name
From the business
Shop the latest fashion chic clothing online, we offer the latest high-quality clothes, dresses, bags, shoes, jewelry, and other fashion products to you. Low price & fast shipping
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, P B.We have sent you an email, please check it carefully.If you need help, please contact us by email at vipservice@newchic.com along with your order number.