After placing several orders with Nasty Dress before this purchase, I told a friend about the reliable online shop and, even more so, the competitive pricing. Soon after I placed an order for clothing for the both of us, which was processed shortly and dispatched in due time (free shipping!), and once we received the goods, we were both stunned about the quality for what we ended up paying. It might be helpful to order one size larger than European standard; however, whenever I ran into order issues, the Nasty Dress crew immediately too care of my concern and handled everything right away.
Will order there again and again, from time to time! Does it get any cheaper than that?
Just like many I hesitate to order from these types of places, but since it was so cheap I did, I bought a dress and to my surprise it came in within two weeks, i expected longer, and it is actually really nice and just like the pic on the website, also surprising I expected worse quality. Just wanted to place my review because I saw quiet a few bad ones, not sure what happened with those orders but mine was all good! So try at your own risk and buy with the least of expectations, you may be pleasantly surprised at the end like me :)
I ordered a jacket from an online ad for a gift. After 3-1/2 weeks, it had not arrived. I went online and checked the order, which had been processed but not shipped. I sent a message asking when it would arrive. The reply from Nastydress was that the item was out of stock and they would give me STORE CREDIT to order something else! No! I want my money back. How dare they accept my order, keep my money when they knew they did not have the jacket to send! In my opinion, this is fraud.
I ordered a lovely night gown from this website, paid shipping and handling, the item costed no higher than $10... They sent me an email conformation as well as the tracking number which didnt work at all! I ordered this in October and finally received the protect 1 week after the New Year. I was so unhappy the night gown looked as if it had been stretched and I have not even worn it! Major rip off i would highly recommend NOT buying anything from this website! Especially if you live in Canada. Just a waste of time and money and customer service was no help either.
Dear Lea T,
We are sorry that our item did not met your expectations.
Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices.
All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the client during the check out process.
We have contacted you via our Support Center. Please reply to us there.
Thank you for your support and patience.
Nastydress Customer Service Team
While their products are not the best quality (china), you are paying very little. The shipping might take some time but the package has always arrived for me. The customer service is the best so far! So kind and helpful, will turn to you even if you didn't complained, just to ask if you love your package!
Dear Halel E,
Thank you for taking the time to write a positive review about your shopping experience. We really appreciate it.
Many thanks,
Nastydress Customer Support Team
After waiting 7 months for delivery i finally got in touch with nasty dress. They have said that because it has been longer than 3 months they won't refund my money. They have actually written this to me
"As we have shipped your order on Feb. 15th, this 3 months time period has unfortunately passed. We therefore cannot offer any compensation in this case. "
If the pracel had been shipped then i would be ok- but it hasn't.
Not happy at all. I would not recommend buying from these guys
Dear Megan,
We are really sorry that you did not receive your order.
All of our items have varying shipping times based on the shipping method chosen by the customer during check out. We ask that customers choose the correct shipping method to meet their needs.
We have contacted you via our Support Center. Please reply to us there.
Thank you for your understanding.
Nastydress Customer Service Team
The experience I have had thus far with Nasty Dress is nothing short of phenomenal, the item was as advertised, the fabric has a great feel the item is well constructed and durable and I will be shopping with Nasty Dress many moons ahead. Shipping time was great and customer service was even greater.
Overall a wonderful experience.
What a surprise to find a super big selection of unique cocktail and party dresses at Nasty Dress! And, the size range ensures that Everyone will find that special dress! Save time and shop at Nasty Dress!.
I have ordered goods on 2016-09-23, order number is J**************. They have informed me on 2016-09-24, their shipping tracking number is 1W**************
Until today 2017-08-17, have not received. Never came! All attempts to contact Nastydress customer Service are ignored.
Dear Koln,
Thank you for taking time to write the review.
All of our items have varying shipping times based on the shipping method chosen by the customer during check out. We ask that customers choose the correct shipping method to meet their needs.
We have offered the solution and sent the email to you. Please login to your account to reply to us.
Thank you for your support and patience.
Nastydress Customer Service Team
For the first time I visited Nastydress store, I was trying to earn some N points for purchase items. The items were good, matched with my expectation and I love it although the shipping time for delivering package still long based on destination country. I recommened Nastydress with my friends as a good store for shoping online. I've already recieved 5 order which purchased on Nastydress store.
Dear Nguyen H,
We appreciate that you took the time to write a review.
Thank you for your support.
Nastydress Customer Support Team
Took about 4 weeks to get my order, which isn't too bad considering the package is shipped out of China. The shirt I received fits very well, material is soft, and doesn't feel cheap.
Because of bad reviews, I decided to pay the few extra dollars for tracking, which I highly recommend doing. Once my package was packed and ready to ship, the company sent a picture of the package with the shipping label.
Do not order! I've been waiting two months now and know I'll be disappointed when it arrives as all the other reviews state it's bad quality. I'm gonna get on the case tho and stop this company from trading!
Sandy Z. [Nastydress Rep] Dear Helga,
Thank you for taking your time to write your review. We really appreciate the feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
Would you please provide us with your order number so that we can check the process of your parcel for you?
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
Stay away! I ordered two items and neither look like the pictures shown. They are replicas from other boutiques with crap quality material! Also, it look a month to receive my items! Total disappointment!
Dear Erica,
We want to say thank you for providing us with important information about your situation.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best regards,
Customer Service
Nastydress looks like a modern cloth-shopping website, the orientation is easy.
You can find fashionable clothing for man and woman. The quality of the products compared to these low-prices is excellent. Fast and trustworthy shipping, nice and helpful customer support. Not many cloth-shops have fancy dresses in big sizes, but this one does have them. I would definitely recommend it to everyone.
Dear Bali I,
We would like to thank you for your comment.
We always try our best to please our customers and offer the best service possible.
Thank you,
Nastydress Customer Support Team
I've ordered 11 items. Just one fulfilled an 80% of my expectations. None of the rest pleased me. Very poor quality, unfinished, cheep textures, some of the swimming items were with no hygienic protection on. Different shades and patterns than shown in the pictures. Very baggy, and not fitting sizes... None of my review was posted on their site, I couldnt sent any online complaint as their system didn't work every time I've tried to submit it... 7 days for return, so if you miss yodel delivery, you are f..., not recommended.
Zero stars! Its a bogus company with no morals.If you order women's large it won't fit an 8 year old child. Poor materials used. Costume clothing for Ethiopian sized persons. Try to return items good luck.no one responds, also didn't receive half of the pathetic order.don't order from them, you'll definitely regret it.
Ordered a Christmas present first week of November and still hasn't arrived 2 months later. Gave me a dodgy tracking number that China Post doesn't even recognise will never order from these people again
Dear Melinda S,
We are really sorry that you did not receive your order.
All of our items have varying shipping times based on the shipping method chosen by the customer during check out.
We have messaged you regarding your case. Please login to your account and reply to us.
Thanks for your support and patience.
Nastydress Customer Service Team
So glad I saw these reviews - was just about to place an order via a facebook click through advert and something made me google them before hitting the pay button. Guys, looks like you have saved me money and grief - thanks!
Terrible ordered 4 dresses all really bad quality badly made and nothing like the pictures never got a response from customer services even though got 3 tickets saying we will get back to you. Dont bother just a rip off company!
Thank you all so much for your honest reviews ladies! You've just saved me $90! Sorry to those who fell victim to such bad service, Quite frankly I'm disgusted and shocked that this business is still able to advertise!
Answer: So sorry that I ordered from this company. It's an absolute scam. If it's too good to be true then it usually is!
Answer: Hello Ladies, If all of us put our money together that this company has of ours we could fly there and kick some butt. Seriously, PLEASE DO NOT ORDER. I read your reviews and it's always the same. I placed my Order Dec 2014, YES A YEAR AGO. I still get the response that most of you get. Has been shipped, hers the tracking number Blah Blah. I still try to contact these people twice monthly and ask the same questions with the same response and as of 2 days ago, now they claim they have no record of my order. It's for $35.00. And now my mission has become over the last year just to harass them for product. I don't care what condition or how it looks I want what I paid for. Yes, I take some small blame since I did not check them out before ordering but I was raised with values and principals to trust, and yes. INTERNET< do not trust,. Well, they scammed me so Im gona tell the world about this even after I receive my order. Im sure I won't but that does not stop me. In closing, good luck with your personal experience with this scam. I don't know why companies are allowed to operate in this fashion and possibly there does need to be some kind of legislation with the world wide web a part of daily life now. AND iM NOT one that advocates more government in my life. So, ladies, I wish you good luck with your dealings and just remember when I contact this place, I mention all of us who have been SCAMED. Hey, Fashion show, with their products to inform people this is what can and will happen to you. Im taking this business off the planet. Peace and light to all.
Answer: Dear helena, Thank you for your question. Please refer to the size chart before you choose the size. If you have any further concern, please feel free to contact us. You are a valued customer, and we are committed to providing you with the best service possible. Best Regards Nastydress Customer Service
Answer: Bad quality, bad management, etc equals bad reviews. The fact that they take your money and don't deliver the goods is more than bad its criminal. Please don't consider the bad reviews bogus. Question the good ones!
Answer: You will not get it in time for your trip. Your first mistake was ordering from them :(
Answer: For me i paid with my Paypal so i didn't give them my bank details. But i think they are thieves because ordered my dress on the 04/02/16 and still hasn't received it yet. Not even a message To say if it been shipped or not.
Answer: You not going to receive it. When you try to track your order the tracking number will be invalid
Answer: My shipping package had China on it... BUT be prepared to wait months for your order. I order in early March and got the dress in late April. I order an XL and it actually fit. DEFINITELY don't pay for a speedy delivery because I did and it was a waste of money. I will NEVER EVER order from them again.
Answer: Most people that order from this site never get their merchandise. I had to fight with them to get my money back. It's a scam!
Answer: I orderd my stuff got half of it... still didnt recieve the rest gotnhold of two chineses girls sooo rude from the customer service team. Didnt want the clothes very werid! So went through paypal they said i have to send the parcel back to them which cost me more then wot i brought so went throu barclays bank and the ombusman 3 mnths later got my money bk wasnt stopping till ingot it all back... The seller wanted to give me only $15 bull crap i refused so i took it futher. Thats the way to go to get ur money back!
Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.
Dear Darlyne,
We are sorry that you are experiencing issues.
Please note that all our items have varying processing times that are clearly marked on the product page. The time it takes to process an item depends on it's warehouse and stock availability.
We have contacted you via our Support Center. Please reply to us there.
Thank you for your support.
Nastydress Customer Service Team