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  • Nastydress

Nastydress

Overview

Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nastydress most frequently mention customer service, tracking number, and business days problems. Nastydress ranks 50th among Clubwear sites.

  • Service
    80
  • Value
    78
  • Shipping
    79
  • Returns
    54
  • Quality
    71
24
See all photos

What reviewers want you to know

Positive highlights

  • The customer service was very friendly, helpful, and super quick.

Critical highlights

  • (No idea why) crap quality and they won't send me my order number
  • Not only did I not receive my items, but now my credit card number has been stolen.
How would you rate Nastydress?
Top Positive Review

“Nastydress looks like a modern cloth-shopping website”

Bali I.
4/5/17

Nastydress looks like a modern cloth-shopping website, the orientation is easy. You can find fashionable clothing for man and woman. The quality of the products compared to these low-prices is excellent. Fast and trustworthy shipping, nice and helpful customer support. Not many cloth-shops have fancy dresses in big sizes, but this one does have them. I would definitely recommend it to everyone.

Top Critical Review

“Scamers”

ALICIA G.
4/5/22

I remember I ordered a lot of nice things in good price and I never received. Disappointed I don't know why this people was not verified by Facebook. Was Scamers

Reviews (988)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (159) order number (31) credit card (24) phone number (26)
Thumbnail of user aliciag319
1 review
0 helpful votes
April 5th, 2022
Verified purchase

I remember I ordered a lot of nice things in good price and I never received.
Disappointed
I don't know why this people was not verified by Facebook.
Was Scamers

Service
Value
Shipping
Returns
Quality
Thumbnail of user meganc66
1 review
3 helpful votes
September 12th, 2017

After waiting 7 months for delivery i finally got in touch with nasty dress. They have said that because it has been longer than 3 months they won't refund my money. They have actually written this to me

"As we have shipped your order on Feb. 15th, this 3 months time period has unfortunately passed. We therefore cannot offer any compensation in this case. "

If the pracel had been shipped then i would be ok- but it hasn't.

Not happy at all. I would not recommend buying from these guys

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Megan,
We are really sorry that you did not receive your order.
All of our items have varying shipping times based on the shipping method chosen by the customer during check out. We ask that customers choose the correct shipping method to meet their needs.
We have contacted you via our Support Center. Please reply to us there.

Thank you for your understanding.
Nastydress Customer Service Team

Thumbnail of user moonl7
1 review
4 helpful votes
February 12th, 2017

Do not order from this company. This Chinese company is not reliable. I ordered and paid for an item last Nov 2016. It never arrived. The confirmation email originally said the shipping would take up to 3 weeks. So I didn't worry about it for a while, but after a month and it still didn't arrive it, so I contacted the company by filing several reports online. No responses! It has been almost two months since they took my money.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Moon L,

We regret to hear that you did not receive your order.
We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive.
We have offered you a solution to your issue via our Support Center. Please check this and reply back to us.
Thank you for your understanding.
Nastydress Customer Service Team

Thumbnail of user karens182
1 review
8 helpful votes
March 21st, 2016

Ordered 3 items and received them this morning. I am convinced a blind person has been let loose with a sewing machine and bits of material. The items are nothing like advertised! Where do these people get off advertising products and send you something totally abnormal! Disgraceful! I know they are cheap but $#*! me, should they not send you something that resembles what's been ordered... I don't even want to rate this site but it won't let me post otherwise!

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Karen,
Thank you for your recent comment.
First, I want to start to say sorry for this issue.
For the item didn’t meet your expectation, we had contacted you didn't received your reply. Please work with us for the best solution.
Thank you very much for your support.
Yours sincerely,
Nastydress.com Customer Service

Thumbnail of user darrellm20
3 reviews
3 helpful votes
May 26th, 2015

Fast shipping, only 12 days to my house, very happy with them

Thumbnail of user carmenr32
1 review
6 helpful votes
January 11th, 2016

If I could put not start I'll do it. They don't deserve any stars. The clothes it's extremely cheap. There's no number to call. They took 2 months to send my complete order. I try to cancel they ignore my emails. I trow almost 100 $ to the trash. Don't loss your money and time don't order anything in that website, I can't even give it away the clothes cause the material has so poor quality that it's embarrassing

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Carmen R.
Thank you so much for informing us about your shopping experience.
We are more than willing to help customer with any issue.
Please provide us your order number so that we could check for you.
Thank you very much in advance.
Kind regards,
Customer Service

Thumbnail of user balii
1 review
1 helpful vote
April 5th, 2017
Verified purchase

Nastydress looks like a modern cloth-shopping website, the orientation is easy.
You can find fashionable clothing for man and woman. The quality of the products compared to these low-prices is excellent. Fast and trustworthy shipping, nice and helpful customer support. Not many cloth-shops have fancy dresses in big sizes, but this one does have them. I would definitely recommend it to everyone.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Bali I,
We would like to thank you for your comment.
We always try our best to please our customers and offer the best service possible.
Thank you,
Nastydress Customer Support Team

Thumbnail of user monicaw33
1 review
0 helpful votes
April 3rd, 2017

Bought shower curtain JJ************** from Nastydress on 3/12/2016. In January 2017 they promised by email it was coming by boat! 4 months later it's still a no show. Have I been scammed? Apparently not. They reimbursed me the full amount to PAYPAL 4 MONTHS LATER. I guess the cost to ship to me wasn't worth sending it. Waste of my time. So disappointed. They claim the shipping company lost it.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Monica W,
Thank you for taking time to write the review.
All of our items have varying shipping times based on the shipping method chosen by the customer during check out. We ask that customers choose the correct shipping method to meet their needs.
For your issue, we have offered the solution and sent the email to you. Please login to your account to reply to us.

Many thanks,

Nastydress Customer Service Team

Thumbnail of user gabbyn
1 review
1 helpful vote
May 27th, 2016
Verified purchase

Very fast shopping. Great quality items, all items were as shown in the picture.
Overall incredibly satisfied with the services from Nasty Dress.
Would/have recommended to friends and family.

Service
Value
Shipping
Quality
Thumbnail of user chrissyp6
1 review
0 helpful votes
November 19th, 2016
Verified purchase

This review is written strictly because of personal experience. No reward of any kind will be received for this. This site ND is so unique. They have a great selection and the prices are fair. I love wigs and they have so many to choose from. I literally could get a different one every week. I just bought my daughter and me cool mermaid tail blankets. I haven't seen those on any other site. They've got sexy workout gear, hoodies, dresses and more.

Thumbnail of user kates99
1 review
4 helpful votes
February 19th, 2017

Ordered adult jeans and dresses. Jeans would have fit a child or an adult with extremely short, skeletal legs. Dresses- sizes ok but material terrible. Sent all back as per instructions following raising a ticket and numerous backwards and forwards. This was over 6 weeks ago now. STILL AWAITING MY REFUND. No response to further tickets raised as they closed my existing ticket.

NEVER NEVER EVER EVER ORDER FROM THIS COMPANY

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Kate S,

We are really sorry that our items did not meet your expectation.
On all our Nastydress product pages, below the product description, we offer a clearly marked size chart. We ask that all customers refer to this before purchasing. We encourage customers to use their exact measurements when selecting a size to ensure they choose the correct one.
For your issue, we have offered the solution in the email.
Please login to your account to reply to us.
Thank you for your patience.
Nastydress Customer Service Team

Thumbnail of user dianel57
1 review
4 helpful votes
August 15th, 2016

I've placed several orders with Nastydress over the last few months, I've been very impressed with both the product and, more importantly, the customer service. Most of the items have been true to size with maybe one or two dresses fitting a little smaller than expected, in these cases, ND's customer service team were very helpful, providing no hassle returns for store credit. I've also really loved that shipping is free! There's another popular site I was frequenting before that sells some of the same product as ND, but the shipping made buying just one item super expensive. All of my items from ND have been well made, with beautiful materials and prints. Yes, the items ship internationally, and unless you choose expedited shipping (free in some cases!) it could take a week or two for them to arrive. Honestly, for the steal of a price I'm paying, I can wait a few more days... This site is fast becoming my go-to site for cute and affordable clothing, I will continue to shop here. This is my own personal experience, placing 3 orders over the last month.

Thumbnail of user juanitah4
1 review
5 helpful votes
November 29th, 2015

I read all the reviews some good but mostly bad, but i decided to give it a try anyway. On Nov. 11th I order 3 dresses from this site. So I receive the email the same day they took my money and they going to send me an email with tracking number soon. So, the next day Nov. 12th I receive an email with my tracking number and 2 out 3 items was ship. The tracking number didn't work as read in the reviews (but I didn't make a big fuss about it because I order from similar sites and they all the same way with tracking the packages.) So I waited the 6-8 days shipping I request for and needless to say I got the 2 dresses they send out within that time frame through USPS. Both dresses fit perfectly but one was a little too tight around my under arms and didn't come as the length that was in the picture, I was OK with it because it would made a great summer dress with so cute sandals.( I end up giving that dress to my friend because she shorter then me and with smaller arms.) The third dress I put in a ticket claim on Nov. 26th and they response within the 24hrs they said would, so gave me the option to get another dress or get my money back. I decided to get another dress. I hope this is helpful!

Thumbnail of user aprilr5
1 review
7 helpful votes
February 10th, 2015

This is the worst customer service ever! They do not read what you are asking and constantly give you the same answer that does not meet your needs. They have no way to reach them other than online because the phone number provided only says no one is available you need to call back and hangs up on you. I think because of their lack of forth coming they display other peoples products versus their own.

Thumbnail of user emmah38
1 review
3 helpful votes
August 2nd, 2015

I would say they are good enough to use as rags

Thumbnail of user jw121
1 review
6 helpful votes
March 7th, 2016

Ordered 2 dresses. Although not happy with the items I cannot fault their customer service - they refunded the price of the items, well done, very few companies try so hard to repair their reputation.

Thumbnail of user jessicaa148
1 review
0 helpful votes
August 2nd, 2017

Just like many I hesitate to order from these types of places, but since it was so cheap I did, I bought a dress and to my surprise it came in within two weeks, i expected longer, and it is actually really nice and just like the pic on the website, also surprising I expected worse quality. Just wanted to place my review because I saw quiet a few bad ones, not sure what happened with those orders but mine was all good! So try at your own risk and buy with the least of expectations, you may be pleasantly surprised at the end like me :)

Thumbnail of user reneec22
1 review
1 helpful vote
October 6th, 2015

The clothing I ordered was poorly made seams sewn wrong, threads in tangled at each ending point but the BIGGEST problem was the sizing. Ordered a 2x on shirts and well they were actually a large even ordered a corset type and with the ribbon fully extended still came up short I would say if you are going to order from this company go UP 2 sizes do not go by the size chart it is in accurate I used it with a seamstress measuring tape to get the right size and it is not what they claim and the return policy is nearly impossible by the time YOU pay for the return shipping to CHINA and take pictures that you have to send in an e-mail that they them selves say may not work and you will be sent an alternate e-mail to try again. LOTS of hassle for poor product buy at YOUR RISK.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Renee,
Thank you for your important feedback and for letting us about your experience with us.

Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Would you please provide us with your order number so that we can check the process of your parcel for you?

Thank you again for bringing these matters to our attention.
Best Regards
Customer Service

Thumbnail of user lilliec11
1 review
1 helpful vote
May 15th, 2015

Is it that worst like others say it is?

Thumbnail of user ankij
1 review
3 helpful votes
September 20th, 2015
Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Anki,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, we want to offer my sincerest apologies to you for the issue.

Please tell us what's the exact problem with your order, we will try our best to solve the problem for you ASAP.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/

For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.

Thank you again for bringing these matters to our attention.
Best Regards
Customer Service

Thumbnail of user lindab161
1 review
3 helpful votes
October 9th, 2015

I could go on for days... Their stuff is trash. Go to Goodwill before this place!

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Linda,

We are truly sorry for the problems with this order.
Please offer the order number and we will try our best to help you.
Please contact customer service in this link:
http://www.nastydress.com/contact-us/
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience.
We will fix this for you when we get the order number.

Best Regards
Customer Service

Thumbnail of user kerryh40
1 review
1 helpful vote
April 12th, 2017

Item ordered 21st Jan and was not sent (supposedly) until 15th Feb. At 10th April item was still not received. No reply to direct email so I made claim via Paypal. I did receive a prompt refund via Paypal.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Kerry H,
We regret to hear that you did not receive your order.
I am sorry to tell you that we did not receive your message.
We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive.
We have offered you a solution to your issue via our Support Center. Please check this and reply back to us.
Thank you for your understanding.
Nastydress Customer Service Team

Thumbnail of user jovitay
1 review
1 helpful vote
November 21st, 2015

I had ordered some wear with Nastydress. Quality horrible, no match to picture at all. Can not return them. Waist out money

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Jovita,

Thank you for being kind enough to tell us about your experience. It means a lot to us because it gives us an opportunity to improve.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.

Best regards,
Customer Service

Thumbnail of user kristaj2
1 review
4 helpful votes
May 26th, 2017

This place is a scam. Almost 4 months in and nothing ever arrived. Waiting on a response. Do not order from them!

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Krista J,

We are sorry that you are experiencing issues.
We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive.
We have messaged you regarding your case. Please login to your account to reply to us.
Thank you for your time.
Nastydress Customer Service Team

Thumbnail of user sarahid
1 review
1 helpful vote
August 24th, 2015

My item has not arrived, it's been a month.

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Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.

Company Representative

Thumbnail of user sandyz1
Sandy Z.

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