The community site is a place where people can post discussions/questions to gain information throughout their pregnancy or to connect with other moms-to-be. In theory, it's a great idea, unfortunately, it's worse than a junior high cafeteria.
The "women" that use this site on a regular basis are rude, ignorant, and have nothing better to do with their time than abuse other users. The admin is completely useless as she falls in this category as well. The terms of use clearly state that bullying or intentional aggression towards others is not tolerated but nothing is ever done about it.
If you are pregnant and want to connect with other pregnant women do not use this site. It's completely unhealthy and the information really isn't worth it. Use another site or app like Ovia or Sprout. I am done with The Bump.
Dear Ashley,
We wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
We have shipped your order out on September 22 and we are so sorry that you didn't receive your package.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best regards,
Customer Service