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Nastydress
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Nastydress

nastydress.com
GB
1 review
1 helpful vote
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No Package
October 23, 2015

Still no package and its been 2 months now. Unable to contact due to ' ref no incorrect'
Do not buy from them. You may as well throw your money down drain. Wish I would of read reviews before buying. Oh well lesson learned.

Date of experience: October 23, 2015
Sandy Z. Nastydress Rep
over a year old

Dear Susan,

We take full responsibility and want to restate our sincere apologies to our customer.
Would you mind provide the order number and we will send you the shipping information?
Or you can contact http://www.nastydress.com/contact-us, we always be there to help.

Best Regards
Customer Service

Arizona
1 review
4 helpful votes
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This site SUCKS
September 30, 2015

Their clothes are AWFUL- customer service is just as bad. These idiots are probably forcing children to make these clothes. I get it, they're cheap. Buyer beware- it doesn't get any worse than this. It's not worth the money. Not even pennies. Pass on this site. They suck. Good luck w/ having anyone get back to you. That takes weeks. & you can forget about a refund. Waste of time.

Date of experience: September 30, 2015
Sandy Z. Nastydress Rep
over a year old

Dear Marie,
We want to say thank you for providing us with important information about your situation.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.

Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Could you mind sending us your order number so that we can tract it for you and solve the problems soon?

We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service

New York
1 review
9 helpful votes
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Ordered clothes mid-March. Received shipment notification March 19 with estimated shipping time of up to 25 days. It is now June 7 (80 days later) with no receipt of clothes and no refund - even after several contacts made to them via email requesting status updates. POOR customer service. Do not order from them - even with the prices being so attractive. I have had good luck with wish.com - similar type of online company for cheap prices.

Date of experience: June 7, 2016
Sandy Z. Nastydress Rep
over a year old

Dear Chrissy,
We're extremely grateful for your constructive feedback.
Your parcel has been shipped out to the address that you provided to us, some factors may cause delivery delay.
We have arranged refund for you, please check our email with more details.
Thank you for your support and patience.
Yours sincerely,
Nastydress.com Customer Service

South Carolina
1 review
0 helpful votes
Follow Phantomage L.
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The dress that I ordered from NastyDress was both stylish, as well as affordable. I was very pleased with how timely their delivery services is, and I would highly recommend them to anyone looking for high quality clothing, at an incredible price.

Date of experience: March 23, 2016
Michigan
1 review
2 helpful votes
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Not fully satisfied
April 9, 2015

Well the order came in a timely fashion which I was very happy about. One order took a little longer to come. They were too small in size so if you order something please get like 2 sizes bigger. I don't agree with the 7 day return policy when it takes 30 plus days to come on your end but you don't want to give time to return items. Unsatisfactory. One of the items was not the same as what I had purchased... will not be ordering from here again. You get what u pay for the quality of some pieces are okay others are not

Date of experience: April 9, 2015
Florida
3 reviews
1 helpful vote
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Highly recommend
March 9, 2015

IN LOVE! Ok so I am into victorian alternative fashion, the moment it caught my eye I simply HAD to have. The ring is squeeze and pull adjustment which is great, adjustable clasp, you will need another person to put it on. Very worth the buy and can't wait to do a photo shoot with it! Thank you nastydress! Order was about 10-12 business days. I highly recommend this website Nastydress to victorian, goth alternative lovers!

Date of experience: March 9, 2015
Canada
1 review
10 helpful votes
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Still waiting.
March 23, 2015

Notice the good reviews are all misspelled horribly as though someone from hmm where the company is located tried to write them in english. Lots have boy names saying they love their dresses. All profiles have the one review and are not complete. Classy.

Date of experience: March 23, 2015
Massachusetts
3 reviews
10 helpful votes
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I had written another review expressing my disappointment in this company. Although the shipping process did take about a month to receive my item and the item did not fit they offered a full/complete refund. I noticed previous reviewers have experienced many issues, I suggest reaching out to their support team, they are very helpful. Nastydress was very responsive when I contacted them and their customer service was awesome. Sometimes that makes all the difference, it did for me. Ordering online there are technical difficulties that can occur, but I will say they did everything they could to assist me and make sure I was a happy customer. Which they have, I appreciate it nasty dress!

Date of experience: May 31, 2016
GB
1 review
8 helpful votes
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New Order
January 22, 2016

Hi all, just placed my first order, although i read the reviews, order was placed via paypal so if no show I can automatically get a refund. Pay Pal with deal directly with the business. I will await eagerly as there are some lovely items on this site... If I dont receive anything within the time limit I will ask paypal for a full refund and will review here again... Heres hoping that they are not fake...

Date of experience: January 22, 2016
Sandy Z. Nastydress Rep
over a year old

Dear lorraine o,
Thank you so much for your important feedback.
Would you mind sending us your valid order number or email address? If we made a mistake, we would like to assist you on this issue.
Thank you very much for your cooperation.
Kind regards,
Customer Service

California
1 review
2 helpful votes
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This was the easiest way for me to shop. It been a long time since I've been able to shop online. Nastydress is easy convenient affordable and has Great products. I'm going to make sure I tell all my friends and family

Date of experience: April 28, 2015
Massachusetts
1 review
4 helpful votes
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I LOVE THIS WEBSITE!
September 1, 2015

Love this website! I use to shop at other websites with similar items and was always disappointed when items arrived, but Nasty Dress is pretty much just like the picture with reasonable prices, great items, and free shipping! I tell all my friends about this site.

Date of experience: September 1, 2015
California
1 review
1 helpful vote
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Never again
March 25, 2015

I finally received my last item two days ago. None of the items came together and everything took about a month and a half to get here. The clothes fit ok but the product is very cheap (which is not surprising due to the price). I won't be ordering from this website again however. This was a very disappointing experience.

Date of experience: March 25, 2015
Ireland
1 review
0 helpful votes
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Overall pretty good
June 10, 2016

Wow, just read some of the reviews, some seem a bit harsh. As with a lot of online clothing companies, (in fact with online in general in the east) there is some good & some bad.
Once you need to keep in mind where they are based so if you are in Europe (like me), the items will take about 4-6 weeks to arrive. Also, material is pretty flimsy so almost all of their clothes are for warm weather. With their customer service, you can only get them at certain times due to time zone difference so it can take a while to resolve stuff and yes certain things are not always resolved to your full satisfaction but they usually will sort most in the end but it may take a bit longer.
So if you bear above in your mind when you are dealing with them then I can say that on their website it is pretty accurate in general with what you see & if you find something you like, then it is usually good value & I have gotten some very nice stuff for myself & my partner on this site.

Date of experience: June 10, 2016
Israel
1 review
0 helpful votes
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Awesome cheap site
June 24, 2017

While their products are not the best quality (china), you are paying very little. The shipping might take some time but the package has always arrived for me. The customer service is the best so far! So kind and helpful, will turn to you even if you didn't complained, just to ask if you love your package!

Date of experience: June 22, 2017
Sandy Z. Nastydress Rep
over a year old

Dear Halel E,
Thank you for taking the time to write a positive review about your shopping experience. We really appreciate it.

Many thanks,

Nastydress Customer Support Team

GB
1 review
0 helpful votes
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Pleased with my order :)
December 12, 2015

Received my coat today, which i'm really pleased with.It did take a while to receive as it came from china, and it always takes that long. They also sent me an email to say when it was dispatched. Very happy, thank you :)

Date of experience: December 12, 2015
GB
1 review
3 helpful votes
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Hahahahahaha
November 1, 2015

What a bloody scam! I've not received my order AND if you read the 5 star reviews they're all written by the same bloody people! At least make an effort trying to vary the type of words you use and the way you write things, wow. Good job i payed via PayPal. Morons I could say much worse but I don't believe you're worth getting in trouble for. Bellends.

Date of experience: November 1, 2015
Sandy Z. Nastydress Rep
over a year old

Dear Terina,

I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Would you mind telling the order number and we will send you the shipping information?
Or please contact us in this link http://www.nastydress.com/contact-us/

Best regards,
Customer Service

GB
1 review
4 helpful votes
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Although my clothes took a long time to arrive, and arrived separately despite being ordered together (which worried me), the items are exactly what I wanted and in good condition. I've ordered four things and am perfectly happy with them.

Date of experience: December 14, 2015
Florida
1 review
3 helpful votes
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TERRIBLE CLOTHING
August 22, 2015

If i could rate this store less than 1 I would! I paid for 3-5 day shipping and got it almost 2 weeks later. The quality of the clothing is whole different story. Dollar tree table cloth is better quality than this clothing, the seems look like they where made by a beginners sewing machine. I would`nt even use these rags to dust my house. Lets just say i know why it`s called NASTYdress because the dresses are nasty.

Date of experience: August 22, 2015
New York
40 reviews
113 helpful votes
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NO. NOT EVER!
October 7, 2017

FIRST OFF BEWARE THAT ORIENTAL SITES DEAL IN LITTLE ORIENTAL SIZES! I TAKE A SIZE 7 ORDERED AN EXTRA LARGE IT FIT MY COUSIN'S LITTLE GIRL! ORDERING? BE CAREFUL SHIPPING TAKES FOREVER... BAD CUSTOMER SERVICE. NASTY! NASTY DRESS!

Date of experience: October 4, 2017
Sandy Z. Nastydress Rep
over a year old

Dear JUDY,

Thank you for your review.

All of our items have varying shipping times based on the shipping method chosen by the customer during check out.

See here for more details about shipping methods: http://www.nastydress.com/m-article-id-39.htm.

We have offered you a solution via a ticket. Please kindly reply to us there.

We are awaiting your response,

Nastydress Customer Service Team

Arizona
1 review
5 helpful votes
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$#*!ing pathetic company
November 28, 2015

I placed an order on 12/08/2014 12:17:03 PM for a jacket and 2 rings. I paid for this order via PayPal. Here we are almost a year later and I have no $#*!ing items in my possession! I have sent numerous "tickets" over the past twelve months to which I have received not one response. They had no problem taking my money the same day I placed the order (imagine that)! Yet apparently it is beyond their ability to respond to a customers inquiry at any point in a twelve month period of time! Bravo Nasty Dress! Thumbs up for your lack of customer service and piss poor morals and ethics! Stay away from this company and their scandalous business practices!

Date of experience: November 28, 2015
Sandy Z. Nastydress Rep
over a year old

Dear Liz,

We are sorry that we can't find this order in our system.
Can you please double check the order number and tell it to us for check?

Best regards,
Customer Service

Overview

Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.

service
80
value
78
shipping
79
returns
54
quality
71