Mi C.

Wow, just read some of the reviews, some seem a bit harsh. As with a lot of online clothing companies, (in fact with online in general in the east) there is some good & some bad.
Once you need to keep in mind where they are based so if you are in Europe (like me), the items will take about 4-6 weeks to arrive. Also, material is pretty flimsy so almost all of their clothes are for warm weather. With their customer service, you can only get them at certain times due to time zone difference so it can take a while to resolve stuff and yes certain things are not always resolved to your full satisfaction but they usually will sort most in the end but it may take a bit longer.
So if you bear above in your mind when you are dealing with them then I can say that on their website it is pretty accurate in general with what you see & if you find something you like, then it is usually good value & I have gotten some very nice stuff for myself & my partner on this site.