MyUSReviews 1,389

MyUS;
I don't know where to start and where to End, I have never in my life seen such a very professional courtesy offered by a shipping corporation. I regreted every moment I lived away not knowing MyUS.com, put simply, the management team is carrying undisputed type of leadership, they are so organized to the extent that you would feel it from the first time you deal with those people.

I don't really know what to say! Even my page on LinkedIn is full of MyUS advertisements, logos, links. Etc to emphasise how powerful is this company in terms of both customer support and shipping and packaging experience.

God, thanks for leading me to them, they are the way to better and more professional shipping experience. I love every moment navigating their website, contacting them, creating shipping orders... etc... etc.

MyUS, My first choice, I love you forever.

I am proposing a toast right now to everyone; "Long live to MyUS Team"

Saud Alharbi
Suite 407-864

Firstly i would like to inform you that i used to search for the websites which suits me, and by using YOU-TUBES, i found that MYUS website is more convenient and effective than others because when i tried to compare it with other websites the agents of MYUS ( Tiffany, Teresa, Julie, Kathleen, Brie and especially Kristen) were helpful and gave me suitable facilities and I discovered that this website has Credibility and reliability to costumers for this reason I was encouraged to chose it and from that day till now I am so comfortable in using this website. Since then my work has developed due to MYUS. Thanks for MYUS COMPANY.

I am. pleased with the outcome of my complaint. I am very satisfied as to the way things turned out for the better.

Its my first time i sign up for this site.
Actually i think its just the same for all shipping site i know, i sign by mistake with a wrong way and i miss that offer give's me a lots of features and cost me less fees,
I lost hope and i said why i don't give it a try and talk customer service maybe this site not the same boring site, when i talk to them there is one kind stuff called "Donna'' she's very helpful and patient with me even i keep ask her a lot, i recommended for her a lot of help for me and keep me like your site's and customer service even more. And if i stay renew my cycles every years its because of good and gentle behavior she was dealing with me,,

Thank you a lot and am happy to join your shipment services :)

It is becoming more complicated doing business with you as your requirements have become obsessive. I have been with you for years now and have never cheated on any of my prices paid and supplied all invoices when necessary. I feel like I am being interrogated each time I must supply an invoice. When something was free or a gift, I should not have to declare a value as it is unknown to me. What has happened to your policy making this process so confusing and difficult?

Pretty disappointed with the service this time. I t has taken nine days so far and I still don't have my shipment. This is despite the fact that Amazon would have taken the same time to ship the goods to me. For a third of the cost!

I tried to have this conversation with My US but live chat is down and there isn't an email address on the site I could write to. So here was my only option.

Standards seem to have really slipped, My US...

I found that this site has ups & downs. The issue is that MYUS round up their weight to the nearest 10. This is only a problem for me if I only have one order coming through instead of my usual.

Another issue is that you can't purchase from Ulta with their personal shopper system, I suspect there may be more sites that you can't purchase from either.

Everything else is okay, I mean there may be better sites out there but for now, I'm somewhat satisfied with their service. They are quick & have an online chat assistant if you have any issues.

MyUS are thieves. Shipped two t-shirts from a supplier that cannot ship to my country. Each t-shirt weighs no more than 190 grams. MyUS proceeds to repackage the items in a BIGGER box in order to INCREASE the volumetric weight. They then charge me for 3 pounds weight - $ 52.00! I complained. They dropped the prices on my next shipment ( again two t-shirts) to almost acceptable levels. I then send another package containing two t-shirts, the price jumps back UP to the original shipping price I complained about in the first place! I devise a test - I send ONE t-shirt through... I GET CHARGED THE SAME WEIGHT AS FOR TWO T-SHIRTS! These con artists also have the audacity to try to make me believe that the packages I have sent to me will cost over $ 80.00 to my country via USPS. I know for a FACT that the packages ( identical in every way) sent through USPS to me only cost $ 18.00! I suggest, and I will be suggesting this on other forums, scam sites and complaints boards, that you NEVER do business with these THIEVES!

Very quick delivery, package arrived in good condition

Very bad company. Always they are find a way to over charge you.
Not professional at all.

"TO HELL WITH MyUs"
My Suite 055-016, You cheat and clever fake, document delivery from the seller and carrier is 252 lbs, while there wrote 284 lbs, I do not agree with the calculation there, many times I send via e-mail and chat, but you do not never gave me a choice, when I will send the goods back to the seller, without my consent, suddenly you send stuff to my old address (wrong address) and without my "click send" You have taken the postage $ 500 from my credit card balance, and still collect debts $ 842.61, if you intend well, of course you can learn all the files in the e-mail and chat and now my stuff is lost on earth swallow, because the wrong address, for all customers MyUs.com, my problem could happen to you, too, think a two times if you want to use his services, because you there will brought to "HELL"

From MyUs

"Hi Katherin,
I'm very sorry that you recently experienced an issue with the weight of your package. Though we try very hard to always provide the most accurate weight possible, there are a number of factors that can affect the weight. In reviewing your account, it appears that your account manager extended a 15% discount on your shipping charges. Is there anything further I can do to improve your experience?

Thank you again, Keith"

Dear Keith

Butt you sent to my old address. And I will never receive my item, you should give me compensation. Because of your mistakes, why do you have no shame... because you mistake my stuff is gone, and you still ask for shipping costs, if this is fair,
Why is there not have self-esteem...

Khatharin

Dear Keith

You are good at playing skits,
If you really want to help me, you can read my e-mail files and catt,
Whether you've done?
Can you send my goods to New Address?
You are good at playing skits...

Khatharin

First of all, my first experience with them was already terrible. They tricked me into getting the premium membership, so I had to pay $80. So I contacted them, and instead of refunding the money, they put it as credit in my account with them. Next, the shipping rate is expensive, and plus they used FedEx to ship it to my house, and FedEx made me pay extra fees for them. Big minus. The second and possibly last experience, the shipping rate was also super expensive. The package weighed 0.7 lbs at first, and then after it was 2 lbs, but even 2 lbs is pretty light but I paid $27. I thought it would be cheaper, but it was even more expensive than the original online site shipping fee. You can bet I won't do business again with them unless the online site doesn't ship internationally.