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MyUS has a rating of 3.9 stars from 1,389 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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They will charge you for everything.
2 USD for discarding shoes boxes, even they don't discard i.
5 USD or more for urgent shipping, even when they don't ship it urgently.
They used to be good years ago, but now they suck!
Bought a bag by century21.com and used myus.com to ship it to Europe. Weight 2,5lbs paid 120$ for shipping thank you and never again
The most terrible customer service ever. The most terrible delivery system, and it seems like representatives of their company lie and cheat sometimes. Thus, i strongly donot recommend this company. I suggested to pay someone more, and stay safe
Answer: You don't need to guess the weight of the item you want to purchase. The seller of the items should have the weight and with the use of the ship rate calculator, you can estimate the shipping cost without fear. http://www.myus.com/en/international-shipping-rates/.
Answer: We are located in Sarasota, Florida.
Answer: We are based out of Sarasota, Florida and all of our shipments are packed and shipped from our location. We currently do not do pick ups. You can learn more about our service here: https://www.myus.com/how-myus-works/. If you have any further questions feel free to contact us at support@myus.com or go to our website to chat with a Live Chat Representative 24/7.
Answer: Micaela, it all depends on the rules in Peru. I'm a MyUS customer and one of the reasons I like their service is because they give me a discount on the shipping cost, each time. There's an option in your shipping settings where you can select 'label as gift', usually customs aren't charged on gift items. Maybe you should try that once. Works for me all the time. I hope someone from MyUS will respond to your question and give you a more satisfying answer. All the best.
Answer: Thank you, Mariam! We are always looking for new ways to help our customers, and we are testing a program that will eliminate dimensional weight from your shipping costs. Please keep an eye on your email for an announcement about this exciting program, as we hope to make it available later this year. Thank you for shipping with us!
Answer: We can receive and ship orders from Banana Republic.