website thubmnail of Jauce
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Georgia
1 review
0 helpful votes
Follow Ed L.
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Several times over the last 2 years, I have been High Bidder and the item awarded to a "Ghost Bidder" with no name or winning bid shown on the Bidders List... I keep getting some Bulls--t replys... This time, they claim it doesn't show the winner because "Jauce" placed the bid... But they won't do it for me...I am just about through bidding with these Lying Cheaters who are obviously doing favors for someone else...
Here is the auction -- My bid was for ******* yen...They claim, but cannot show or prove, that another bidder beat me at ******* yen...Where does it show? Nowhere... And Jauce can not give me a straight and true answer...=------------
https://www.jauce.com/auction/x*******895#
This has happened on more than a few Listings, and only on "Desirable Collector Lures"... And I know of several others that have had the same happen to them, 2 fellows I know have stopped using the cheating, lying service known as "Jauce"...

Date of experience: January 19, 2025
Sri Lanka
1 review
0 helpful votes
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Super service
May 23, 2023

I have bought multiple items from this service. Very trustworthy. Items are very well packed and always safe, never damaged. The website is super. Can find out any information about bidding and transactions very easily.

Date of experience: May 22, 2023
Florida
1 review
1 helpful vote
Follow Ernesto H.
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This is my second of many future purchases from your site. May I say you're handling (packing) department is top notch!

These item are usually very fragile and one of a kind in most cases and they are handled that way by your shipping department hats off to them!

Date of experience: May 24, 2023
Italy
1 review
1 helpful vote
Follow Francesco G.
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The platform is clear and perfectly working.
The communication, even if overseas, is quick and responsive.
I would like to use it again (especially for Yahoo Japan Auctions) but, although there's an expenses calculator, I've noticed many fees aftewards the auction was won. The final amount was a little bit more consistent than the expectations, especially the 10% fee that Yahoo Auctions took was not mentioned on the FAQ i previously read.
Anyway timing, packaging and the product I bought were exactly as I supposed to be.

Date of experience: June 23, 2023
Romania
1 review
0 helpful votes
Follow Lucian C.
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Packing is very good
August 31, 2023

The packaging is very good and carefully made. I would like to make one more addition, I know that it is not Jauce.com's fault, but it must be mentioned in this way as well. The auction: g*******427 - https://www.jauce.com/auction/g*******427
The product has arrived with a major defect, broken inside.The seller did not specify anything about this as having a broken clutch inside.
In the product description from Jauce auction, the seller specified that the product is "unused" (ITEM CONDITION)!
I am very disappointed with this incidence.
I hope I can recoup some of the money given on this (now) museum piece.
Thank you Jauce for your promptness and professionalism.

Date of experience: August 30, 2023
Denmark
1 review
0 helpful votes
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Excellent
June 23, 2023

I live in Denmark and i have bought things from Jauce 4 times and every time i was surprised how excellent all the things was packed.
All the things was first class.
I have 100% confidence to Jauce and the things i have bought there and will buy in the future.
All the best from here and 5 star is not enough.
Kind Regards Henning Nielsen

Date of experience: June 22, 2023
California
1 review
1 helpful vote
Follow Brendan C.
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This is about the 13th package that has been sent to me. It is amazing how each one has been carefully and professionally wrapped so that I receive it so well protected. Thank you Jauce and those who do the wrapping.

Date of experience: May 13, 2023
Washington
1 review
0 helpful votes
Follow Matthew H.
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Thank you Jauce
August 23, 2023

At first I was a little bit skeptical as to if the item I was bidding on would be legitimate and if it was and I won auction of item would shipping go smoothly. Well I won the auction and everything went as smooth as it possibly could go! I already received my item and it was packed very secure. Sometimes Jauce took about a day to respond to my questions but that's because Japans time is different than US. So if you're in US and using Jauce I want future customers to be aware of that. Jauce will answer your messages and questions in understandable english. Thank you Jauce! You helped me find and squire a rare and one of a kind car part that I have been searching for for months!

Date of experience: August 23, 2023
GB
1 review
0 helpful votes
Follow Nigel B.
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This is the 7th package I have received and I have also used all delivery options now. Packaging has been exceptional in all cases and all items look like they have always been packaged with care and attention to protect the items.

Date of experience: May 31, 2023
Japan
1 review
3 helpful votes
Follow Michael T.
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A friend who collects Japanese antiques recommended me Jauce.com website. Although I used other companies in the past, Jauce was the best "buying from Japan" experience ever. Their packing for fragile items is excellent. Besides, the customer service is always friendly and helpful.

Date of experience: October 1, 2018
GB
1 review
0 helpful votes
Follow Chris H.
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I my view Jauce is the best website to purchase items from Japan, easy to use,
Great customer service and excellent packaging and several methods of shipment.
100% customer orientated well done for your many years of service to me.
Chris in England

Date of experience: January 28, 2021
Netherlands
1 review
1 helpful vote
Follow Z O.
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This is the best website for buying on Yahoo auction from outside Japan. I have purchased multiple items, they are shipped in perfect packaging. You might think that uploading some cash to your account is risky, it is not. If you are not successful you can refund the cash and they refund you within 48 hours. Best customer experience and better than Buyee!

Date of experience: February 26, 2021
GB
1 review
1 helpful vote
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Headlight
March 7, 2021

This was the only headlight available in the world. I searched everywhere for this model number. First time using this site. Extremely helpful. Delivery was very quick. Item arrived in perfect condition. A very happy customer. Will definitely use again. Thank You.

Date of experience: March 5, 2021
Australia
1 review
0 helpful votes
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I've purchased multiple 50 year old car parts that are just too hard to find elsewhere. Packaging has always been excellent. It's not the cheapest way to buy given the fees and delivery expense but in my experience there is very little risk. Highly recommended.

Date of experience: April 17, 2023
Canada
1 review
4 helpful votes
Follow Artur I.
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I wanted a Japan-exclusive collector's edition of a game not available in North America.
The package arrived in perfect state, no problems at all.

The only thing that I wish they would change is to have more information about the expected final price, but it was still about 100$ cheaper than buying from eBay scalpers, so I'm still happy.

Date of experience: March 22, 2020
GB
1 review
0 helpful votes
Follow David L.
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Super fast feedback, reliable and quick to use website, accept paypal, clearly laid out fees, first class communication throughout, the ability to consolidate shipping - honestly I can't express how fantastic Jauce have been to deal with. Then the packing of the items - top rate, came completely undamaged. One of the best importing experiences I've had.

Date of experience: February 24, 2021
Japan
1 review
0 helpful votes
Follow Michael R.
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Jauce.com is by far the best proxy auction service I've ever used. Easy to navigate website, excellent customer service, and fast delivery.
They also consolidate fragile items very "safely" so I could make significant savings on international delivery fees.
I will continue to use them!

Date of experience: July 13, 2018
Australia
1 review
3 helpful votes
Follow Racer S.
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Jauce is awesome!
June 7, 2019

Quick reliable delivery. To date everything I have purchased has been as described in the Auction. I have found some sellers stack their price to more then a brand new part available from the original supplier. Long as you've done your homework beforehand, you will be safe.

Date of experience: June 6, 2019
GB
1 review
3 helpful votes
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Rg250 tail
June 14, 2019

Brilliant service, well packaged, so over the moon with service. Now if buying from UK postage was more than price of item, then you have to pay import tax so put that on price of item. Will use Jauce trustworthy and 5 star communications.

Date of experience: June 14, 2019
Hawaii
3 reviews
11 helpful votes
Follow Reubin S.
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They have way to many different fees there are cheaper options out there, and there shipping is terrible to much paper fill that collapses and it makes the package much larger then it needs to be and just cost you more money, items arrived ok but it did not need that much wasteful fill material I will never us there service again there are better options

Date of experience: January 4, 2021

Overview

Jauce has a rating of 3.2 stars from 222 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jauce most frequently mention great service, perfect condition and fast delivery. Jauce ranks 11th among Auction sites.

service
44
value
42
shipping
44
returns
19
quality
43